TownePlace Suites Anchorage Midtown

I liked where the location was, close enough to go shopping and eating, close enough to where my appointment was. I like the rooms, I would stay again and recommend.

The staff was very friendly and accommodating. We loved our room and the entire property is very relaxing and pleasant.

I will definitely book here again, the staffs were so welcoming and helpful

We had 3 rooms reserved- 2 studio king rooms and 1 double queen. The double queen and one of the kings were fine. But the 2nd studio king given to us was actually an accessible 1-queen room. Immediately went back to the front desk to ask why and change rooms, and we were told the hotel was booked solid for the night, and that "in their system, that room is listed as a king." I pointed out that as the manager, he should know that the room is incorrectly marked as a king room, not an accessible queen, and therefore not give it to someone who has prepaid for a king room. He claimed not to know that this was the case with this room. It's not a big hotel, so that's ridiculous. Then my husband and I asked for a discount, just for the price difference between what we paid for and what we got. He said no, because "there was nothing he could do since we prepaid via *******." Mind you, this hotel is in a lousy location, no views, etc, and still charged us nearly $600 per room including taxes and fees for the night. There is no Towneplace on the planet that is worth that much money. All hotels in Alaska are overpriced, but this is crazy. Obviously, this hotel is putting 3rd party bookings in lousy rooms that are not what you paid for, and then claiming they can do nothing about it. So I called *******, and they handled giving us a coupon for another time. Totally unacceptable here. Feels like bait and switch happened. You've been warned.

Amazing staff support made this an excellent stay. We were moved to a room that better accommodate at our needs and everyone was he going to be helpful.

Very comfortable it’s like a home away from home

Very nice staff. The place was very clean. Very comfortable beds. There was a microwave ,coffe maker,large refrigerator with freezer,pots,plates,and all kitchen utensils.

Hotel is in a nice location. Main lobby looks nice with all of their Christmas decorations. The main lobby and dining area are clean. Fitness center is clean and equipments are working. Pool is so cold, they said Heater wasn’t working. Hot tub/ jet spa is working but did have an excessive amount of salt. They need to run a salt test on that. Overall stay was pleasant because employees are so nice and helpful. There wasn’t a trash bag in the bathroom trash can so I asked the FD and they gave me what I needed. The server/cook was so nice as well. She made sure all products are refilled when emptied by guests.