The Voyager Inn

Room is clean, essential items are all available. Blackout curtains are effective. Only a 15 minute walk from the train station. Easy access to both downtown and the shore. Staff is friendly, though there is sometimes a short wait to talk to the staff.

Toilet would not flush every time it was used. Hit or miss. Asked the front desk for help and the desk attendant’s only advice was to try to flush it again. When I told her that would make it over flow, an employee that was socializing in the lobby said he would plunge it. When it happened again, they just gave us the plunger to deal with it. Safe did not work. When asked for help, employee came to look at it, he just said he didn’t have any knowledge on how to fix it. Then explained they fired their maintenance guy because “he didn’t do anything.” Did not have services advertised in booking. No parking available, when I arrived we had to pay $30 to park across the street. Also advertised complimentary breakfast, nothing was set out for guests in lobby. Requested an extra garbage bag in the am when checking out, attendant hesitated and told us he would give us one but not to tell anyone. Area did not seem safe as well. Most homeless I’ve ever seen in an area - openly smoking meth on the streets. Would not recommend this hotel. Why this hotel had good reviews is beyond me.

With taxes, etc our room cost us over $400. We were definitely disappointed. Yes, the hotel is in a convenient location, close to restaurants and across from The Captain Cook (which we had reservations for the next night). We arrived from a very long day of travel and wanted a soda or bottled water… not one vending machine in the place. The beds were comfortable, the kitchenette was unnecessary, the curtains weren’t sun blocking. The gal at checkin was very nice.

Across the street from Hotel Captain Cook. The property is a more affordable, safe, and convenient option for staying in downtown Anchorage.

Clean, convenient room with a kitchenette. Staff was helpful and efficient. Very good location for lots of activities.