Urban Yard Hotel

Urban Yard Hotel Reviews

Urban Yard Hotel

Sq. de l'Aviation 6/8, Anderlecht, Brussels-Capital Region, 1070, BelgiumView Hotel Details
Urban Yard Hotel
Urban Yard HotelUrban Yard HotelUrban Yard Hotel
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Urban Yard Hotel Guest Reviews

4.3/5
Very Good
121 Reviews
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(121)
Positive reviews(19)
Reviews with photos/video(5)
Great location(5)
Negative reviews(2)
chunyan
Superior Double Room (Florist)
Checked in Aug 2024
Solo travelers
9 Reviews
5.0/5
Outstanding
Posted on Sep 15, 2024
This is very good hotel. Good location. Very reasonable price and good design. Strongly recommend.
Response from Property: Dear chunyan, Thank you very much for the wonderful review and recommendation! We are looking forward to welcome you again.Warm regards,Petya LozevaGuest Relations ManagerUrban Yard Hotel
Guest User
Superior Quadruple Room
Checked in May 2024
Family
1 Reviews
3.0/5
Posted on Jun 7, 2024
stayed for 3nights. breakfast no variation. the reception could be more helpful and friendly. the cleaning personnel could be more meticulous, there were insufficient hand soap and bath shower on the second night. the complimentary bottled water only available upon arrival, should provide through the stay. the smart tv was useful to entertain my mum from crave for korean drama. overall experience ok.
Response from Property: Dear Sir, Madam,We welcome your feedback and appreciate your feedback regarding your stay.Your opinion is a great support for the improvement of our services.We were pleased that the hotel has met your expectations and hope to improve and surprise you on your next visit.We are at your disposal for whatever you need.Warm regards,Petya LozevaGuest Relations ManagerUrban Yard Hotel
Guest User
Superior Double Room (Florist)
Checked in Dec 2024
Solo travelers
23 Reviews
5.0/5
Outstanding
Posted on Jan 25, 2025
Good hotel close to the train station and also to the downtown. Tasty breakfast
Response from Property: Dear Sir, Madam,Thank you very much for this amazing comment. looking forward to welcome you again.Warm regards,Petya LozevaGuest Relations ManagerUrban Yard Hotel
Guest User
Superior Quadruple Room
Checked in Feb 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Apr 1, 2024
Lovely hotel close to the Brussels Zuni’s/midi train station. Short walk to the Centre of city. Spotlessly clean. Would highly recommend. Absolutely no negatives
Response from Property: Dear Sir, Madam,We are pleased that enjoyed your stay at our hotel and you recommend it.We will be delighted to welcome you again very soon.Warm regards,Petya LozevaGuest Relations ManagerUrban Yard Hotel
Eric
Superior Double Room (Florist)
Checked in Oct 2023
Couples
1 Reviews
1.0/5
Posted on Nov 17, 2023
It was a shame that we didn’t have a chance to stay due to the train strike that affected the Munich to Brussels journey and we were stranded in Frankfurt. Trip.com was helpful and trying their best to negotiate with the hotel, however, hotel wasn’t responsive about good will cancellation. I don’t blame them on the forfeit but something that they really should consider helping travellers as train strike and major delay is quite often in Europe
Response from Property: Dear Eric, Thank you for taking the time to tell us about your unfortunate experience in our hotel.We always appreciate comments from our customers so we can serve you better.We will look into the problem caused your concern and take it with utmost priority.If it happens that we disappoint a guest,we will try this to be the last time.Warm regards,Petya LozevaGuest Relations ManagerUrban Yard Hotel
Guest User
Superior Room
Checked in Oct 2022
Solo travelers
1 Reviews
4.2/5
Very Good
Posted on Nov 22, 2022
The room was clean and modern. A little small, but had what you need. The hotel is tugged away in a side street very close to the midi train station. Convenient and quiet at the same time
Response from Property: Dear Sir, Madam,Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay.We will gladly welcome you again on your next visit to Brussels.Warm regards,Petya LozevaGuest Relations ManagerUrban Yard Hotel
海外旅行初心者
Superior Quadruple Room
Checked in Mar 2024
Family
3 Reviews
4.0/5
Very Good
Posted on Apr 9, 2024
Overall I was very satisfied! First of all, the room was very clean, and the toilet and shower booth were also clean. The amenities were sufficient for one night, but those staying multiple nights may find some things lacking. There is no mini-fridge in the room. Also no toothbrushes or glass cups. However, there were four free bottles of water, a Nespresso machine, tea bags, and the hotel's paper cups. It was conveniently located within walking distance of Minami Station and close to the main tourist attractions.
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Response from Property: Dear 海外旅行初心者, Thank you for choosing to stay with us in Brussels. I am glad to hear that your stay with us was a memorable one!We are looking forward to welcoming you back to the hotel in the future.Warm regards,Petya LozevaGuest Relations ManagerUrban Yard Hotel
KimCuong
Superior Quadruple Room
Checked in Jun 2024
Family
19 Reviews
3.0/5
Posted on Jul 13, 2024
Okay, the last time the elevator broke down, it was very tiring to carry the suitcase down the stairs.
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Response from Property: Dear Kim Cuong, Thank you very much for your feedback.It is with some discontent that we came across your less than positive experience at Urban Yard Hotel.However, your opinion is important in overcoming less positive aspects that our guests may encounter during their stay.We appreciate your sincere comment and hope to find a new opportunity in the future that will positively surprise you with our service.Sincerely,Petya LozevaGuest Relations ManagerUrban Yard Hotel
Vincent Stebnicki
Superior Double Room (Florist)
Checked in Dec 2024
Business travelers
76 Reviews
5.0/5
Outstanding
Posted on Jan 26, 2025
Very good, I will go back, I recommend
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Response from Property: Dear Vincent, Thank you very much for the wonderful feedback and recommendation. Looking forward to welcome you again.Warm regards,Petya LozevaGuest Relations ManagerUrban Yard Hotel
Yegongxiahouyuan
Superior Double Room (Florist)
Checked in Feb 2025
Business travelers
7 Reviews
5.0/5
Outstanding
Posted on Mar 8, 2025
Nice room, city center
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Guest User
Superior Triple Room
Checked in Jun 2023
Family
7 Reviews
4.2/5
Very Good
Posted on Aug 13, 2023
The room is a bit small for 3 people but clean and tidy Many hotels in Europe now have kettles, but this one does not Probably because it is close to the train station, the surrounding environment can only be said to be okay, and it is very close to the main attractions
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Response from Property: Dear Sir, Madam,Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay.We will gladly welcome you again on your next visit to Brussels.Warm regards,Petya LozevaGuest Relations ManagerUrban Yard Hotel
YangguangaQ
Superior Triple Room
Checked in May 2023
Business travelers
3 Reviews
2.7/5
Posted on Jun 22, 2023
The room is good, but the square in front of the hotel is full of illegal immigrants and homeless people. I was robbed 30 meters from the square in front of the hotel. My watch was robbed and I was bitten. It was a very bad experience. The hotel should remind me of the robbery targeting foreign tourists , but this hotel obviously did not remind. Will never stay here again.
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Response from Property: Dear YangguangaQ, Thank you very much for taking the time to share about your experience. We are sorry that you had such situation outside the hotel. Hoping that you next trip to Brussels will bring you better emotions. Warm regards,Petya LozevaGuest Relations ManagerUrban Yard Hotel
Guest User
Superior Double Room (Florist)
Checked in May 2023
Business travelers
13 Reviews
5.0/5
Outstanding
Posted on Jun 7, 2023
This hotel is right next to Brussels South Station, very convenient. The hotel environment is very good, the front desk is warm. Will live again next time.
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Response from Property: Dear Sir, Madam, Thank you very much for the great comment about our hotel and staff. Will be a pleasure to welcome you again. Warm regards,Petya LozevaGuest Relations ManagerUrban Yard Hotel
Guest User
Superior Quadruple Room
Checked in Nov 2023
Family
2 Reviews
3.5/5
Posted on Dec 22, 2023
Lack of parking. Overall good stay.
Original TextTranslated by Google
Response from Property: Cher Monsieur, Chère Madame,Merci d’avoir pris le temps de nous faire part de votre avis.Dans l'attente et au plaisir de vous accueillir prochainement dans notre hôtel.Sincères salutations, (name)Sincères salutations,Petya LozevaResponsable Relations clientsHôtel Urban Yard
Guest User
Superior Room
Checked in Sep 2022
Solo travelers
3 Reviews
4.7/5
Amazing
Posted on Oct 28, 2022
Very good. If they had told me that the hotel had another name. I wouldn't have had such a bad time.
Original TextTranslated by Google
Response from Property: Dear Sir, Madam,Thank you for your review and good score for our hotel. Looking forward to welcoming you again in the future. Warm regards,Petya LozevaGuest Relations ManagerUrban Yard Hotel