Anonymous User
January 28, 2024
The facade of the B&B is still good and the room is relatively ins, but the service is really poor, and the room is not as good as expected. First of all, the location of the B&B is very remote and you have to drive to the end of the mountain road at night to get there. As a B&B with a price of 1,000+, the two rooms cost a total of 2,300 yuan. There is no food, no meals, and no snacks in the B&B. The owner of the private hot spring said that both pools were open. He said there was a K TV, but I didn't see it. As a result, when I went to take a bath at night, I was told that it would take an hour to drain the water. When I went to take a bath, I was told that there was no water and the water was not warm enough. In order to go to bed early, the boss turned off the lights of the customers who were still in the pool... In the end, because the water was too little and too cold, I had to choose to go to another pool that others had just finished soaking in to soak in the rest of others. At about 10 o'clock in the evening, the boss turned off the lights and rubbed in the pool... There was no hot water when I got up in the morning to take a shower. The boss said that the hot water was broken... He didn't inform me in advance. The table in the room was very small and impractical. The bed was still very cold with the air conditioner on. I don't know why... The bed was not very comfortable and I didn't sleep well. The toilet leaked in the middle of the night... The last time I went to the toilet My slippers were all wet. The B&B looks good, but the service and facilities behind it really need to be improved! Moreover, the room that cost 1,200 yuan was originally for the private bath, but it was not comfortable to bathe in it. I experienced various situations such as no water, lights turned off, and being urged by the boss, which really affected the travel experience! The boss didn't add WeChat in advance to inform us of any information. He said that reservations for the hot springs were available, but in fact no one had made reservations. The service really needs to be improved! The hot spring pool was not cleaned at 12 noon the next day after I took a bath the night before. You can imagine how inefficient the boss is. He didn't know anything when I asked him questions about the room.
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