YAZA Wild at the Yamaguchi Hotel

The hotel service was excellent, and the butler was very enthusiastic, recommending many great places. I highly recommend it to everyone. The surrounding scenery is also beautiful, and parking for self-driving is very convenient.

The entire guesthouse environment is excellent, nestled halfway up the mountain, quiet and serene. The room was very satisfying, well-designed, spacious, and kid-friendly. It had a small balcony with a mountain view, and the price didn't fluctuate too much even during the May Day holiday. Breakfast wasn't the boring set menu; it was a buffet. Dinner was a pleasant surprise; the ribs were delicious, I ate so much rice! The housekeeper, Summer, was available 24/7, providing excellent service and always ready to help. The only drawback was that guests opposite us were barbecuing and playing loud music, disturbing others – it really wasn't suitable for such a peaceful mountain guesthouse. The housekeeper did help mediate the situation. I'll definitely come back next time if I have the chance.

Nestled in the mountains of Anji, YAZA Wild Retreat truly redefines luxury and tranquility. The rammed earth walls and Wabi-sabi inspired wooden architecture blend seamlessly with the surrounding bamboo forests. With only a dozen or so courtyards spread across 40 acres of wilderness, privacy is absolutely guaranteed. The public areas, including the infinity pool and forest boardwalks, offer picturesque views at every turn, perfect for capturing stunning, atmospheric photos. Each room boasts panoramic floor-to-ceiling windows, allowing you to watch the mist drift through the mountains right from your bed. At night, you can stargaze from your private hot spring bath. The service is incredibly attentive. Our 24-hour dedicated butler, Summer, was always available. The shuttle service was convenient and hassle-free. Every detail has been carefully considered: Dyson hairdryers, Le Labo toiletries, KingKoil mattresses, and a complimentary first round of the mini-bar, ensuring maximum comfort. The meals feature fresh, seasonal local ingredients, with dishes like bamboo forest chicken and fresh bamboo shoots prepared to perfection. The breakfast spread is both delicious and plentiful.

I really can't give a good review. I almost never review on Ctrip, but this time I was genuinely pushed to the limit. 1. **Overpriced room, poor experience.** We booked the 'Exploration Realm 270-degree View Room'. Due to the season, the trees on three sides were bare, offering virtually no view, just a distant glimpse of mountains. More critically, there was absolutely no privacy. The windows directly faced other guest rooms, so guests could see each other coming and going. We stayed on the second floor of a two-story villa. The floor was low, and the indoor ventilation was terrible. There was an odd smell as soon as we entered, and the room was stuffy, making for a very uncomfortable night's sleep. 2. **Outdated facilities, poor user experience.** The Xiaomi TV was small and laggy; screen mirroring often froze and required a restart to work. The wardrobe quality was questionable. The air conditioning was inconsistent, fluctuating between hot and cold at night. By the time we checked out, I had caught a cold and had a sore throat. 3. **Inadequate cleaning.** Yesterday, my earring fell under the sofa. When I moved it, I found half a melted piece of candy underneath. While I can't blame housekeeping entirely, it was truly disgusting. 4. **Internal communication breakdown.** Before check-in, I received a call asking about the number of guests, if we had pets, and requesting to add them on WeChat. After I added them, I received another call the next day asking the exact same questions. Don't they communicate internally at all? 5. **Perfunctory breakfast, unreasonable dinner.** The breakfast buffet had very limited options. What left a particularly bad impression was the bread section: the egg tarts had only solidified, watery egg custard inside when bitten into; the croissants and durian pastries were stale and crumbled easily. If breakfast is like this, I'd rather they just offered a fixed-plate meal like other B&Bs; I wouldn't complain then. The dinner prices were high. For two of us, I ordered one cold dish, three hot dishes, and one soup. The portions were clearly too much, and we couldn't finish it. The butler knew it was for two people and could have easily warned me I was ordering too much. The restaurant staff also reviewed the menu later and didn't mention anything either. 6. **Pest problem, the most unacceptable issue.** I understand that bugs are inevitable in the mountains, but they should at least control them inside the room. Last night, I first found a stink bug. After contacting the butler, a staff member quickly came and removed it. I asked him to check thoroughly, and he said there were none before leaving. The hotel also sent some sweetened water as an apology, and I thought that would be the end of it. However, two more stink bugs appeared that night, flying on the ceiling above the bed. I completely freaked out. After my husband caught them, I couldn't sleep all night, constantly feeling uncomfortable. The next morning, when leaving, I saw another one in the corner of the room door, and then realized there was a gap at the bottom of the door, through which bugs could crawl in from outside. This isn't something that can be avoided by just closing windows, which is truly infuriating. There are still too many areas for improvement. I'm afraid to say more lest the hotel improves too quickly. In summary: extremely poor value for money. The only positive comment from this stay goes to a smartly dressed male server in the restaurant; he had a great attitude, attentive service, and spoke gently.

A very unique mountain hotel! You can even soak in hot springs! The front desk and room service were very friendly. The mountains are amazing this season. I'd love to stay again!

The room smelled musty and lacked a full-length mirror. The bathroom lighting was dim, so we had to take a mirror to the balcony to do our makeup. We booked pool camping rooms, three rooms in total with my friends, but the water quality was extremely poor. Even after cleaning, it was still visibly murky. The manager claimed it was spring water, which was hard to argue with. Regardless of the type of water, basic clarity, cleanliness, and hygiene must be guaranteed. When we returned at 3 PM, the rooms still hadn't been cleaned. After notifying the manager, only two rooms were cleaned. In the end, they only asked for new towels for the remaining room, and there was no point in further communication. From a personal perspective, the price of 3000 yuan per night is utterly ridiculous.

The consumables used in the room are all good brands. Whether it is the incense sticks and toiletries at the entrance, or the drinks, snacks, and fruits in the water bar... The environment here is beautiful and the service staff is considerate. The comfort of the hotel is the biggest highlight of choosing this place this time. The beautiful lady who checked in at the front desk was gentle, and the bar boy actively introduced and promoted. The delicious dishes made by the restaurant and the battery car used by the pick-up boy. Cool and steady drifting. The staff took the initiative to say hello several times. Everyone is great. Improved hygiene: cleaning in a natural environment and an environment with high humidity. It is particularly difficult to improve hygiene, but I still hope to change. 1. It is recommended to clean the base of the kettle and the middle of the tray regularly, otherwise it will easily mold. 2. The baseboards are attached around the room, and the vacuum cleaner can be cleaned along the entire corner. I hope it will get better and better!