Reviews of Spazio Leisure Resort, Goa

wonderful

A beautiful quaint resort with a homely feel. Great food, service & ambiance, with warm, friendly & helpful staff. The location is central and walking distance from the beach. Special thanks to Margaret, Franky, Sagar, Rubel and Chef Gautam for their excellent service making my stay a comfortable & unforgettable experience.

I am writing to express my dissatisfaction following my recent stay at your hotel. While the property may be visually appealing and conveniently located, it is unfortunate that the actual experience failed to reflect even the most basic standards of hospitality. The following issues are of particular concern: Lack of Bathroom Amenities: Essential items such as bathroom slippers were not provided, and the quality of hand wash and shampoo was subpar — not what one expects even from a budget property. Untrained and Unhelpful Staff: It was evident that the staff is either inadequately trained or instructed to prioritize saying "no" over offering alternatives or ensuring guest satisfaction. There was a noticeable lack of initiative and courtesy across interactions. Limited TV Channels and Unavailable Pillow Preferences: The in-room entertainment options were extremely limited, and thinner pillows were unavailable, causing discomfort. Guest comfort and personalization are expected as a minimum standard. Rigid Breakfast Policy: Breakfast was chargeable on the day of arrival, which is understandable, but when not consumed the next morning — where it was included in the package — no adjustment was offered. A flexible and courteous approach is generally extended by most reputable hotels. Charged Accompaniments with Meals: Basic accompaniments such as papad, pickle, or even salad garnish were not served unless paid for. These should be part of a standard meal and not treated as optional extras. Misleading First Impressions: While the hotel’s location and colorful exterior may attract guests, the overall experience does not live up to the initial impression. A good façade cannot compensate for weak service delivery and poor guest care. It is clear that fundamental elements of hospitality — comfort, courtesy, flexibility, and service — are not being met. I strongly urge the management to take this feedback seriously and take corrective action. If such core issues are left unaddressed, guest dissatisfaction will grow, and the hotel risks losing both goodwill and repeat business. I hope this message is taken in the spirit of constructive feedback and that tangible improvements will follow.

Excellent property for staycation, beautiful rooms, family and couple friendly. The rooms are clean, equiped with all amenities and it has different view and especially few has direct access to pool. The staff is excellent, they are always welcoming and friendly and courteous. I would like to thank Ms Karen, Mr Lobo, Mr Paul, Ms Rani. They all are doing a fantastic job. I'm sure I'll visit again and stay here only.

The rooms are fine, not very spacious but too dull and dim. The room has one tea bag and 2 ×500 ml bottles for 3 people staying where they charge extra for the third person too. There are no toiletries in the washroom except for body wash and hand wash. Also the washroom is not properly cleaned. The staff here is very rude and lacks in customer service. I fact I can see that in the replies by the property online too, seems like they have zero understanding of customer service. The reception staff has zero knowledge of everything and says he has no idea for anything asked. They make you pay upfront so that you are stuck with the bad service once paid. The location is good but the management is very bad. Not worth the money they charge.

Spazio resort was fantastic. The staff were caring and kind (special thanks to Margret) and the facilities were great. The resort is situated in a good location close to local shops and restaurants with many beach clubs and entertaining within walking distance.

This being my first visit to Anjuna, Spazio provided me with exactly what I wanted, ie. at least 3 star quality accommodation and facilities on the edge of town (where it is quieter) with good proximity to shops and bars, to the coast and the Hilltop music site. My double room was spacious with comfortable beds, a shower, air conditioning, a fridge and a small safe. The room was cleaned and the bedding sheets were changed every day. Credit to Margaret for the quality of this service. The external facilities are very pleasant and well maintained including the pool. The restaurant is open and available all day and well into the night with a good menu and bar. Credit to Sagar for the quality of this service. Overall, Spazio is managed very professionally with friendly, modest and attentive staff. I will be returning to Anjuna next year and simply won’t bother looking for alternative accommodation.

Spazio Leisure Resort is heaven on earth. The hotel is so clean, beautiful, with a lush garden and great swimming pool. Margaret is an amazing person. She helps the guests with any of their needs and she makes you feel at home. We have been coming for many years and she always took a great care of all of us. Karen the owner is so welcoming and warm and the whole staff from the restaurant to the reception to the housekeeping do an amazing job. We love it so much and look forward to coming back every year. Silvia & Rob

Great hospitality and excellent customer service by the entire hotel staff.Special thanks to Shaggy. Thankyou so much for organizing a surprise birthday party for my Son Elijah.It was indeed an endearing and most pleasant gesture by you all.Its awesome people like you who keep us coming back for more.Thankyou Ms Margaret for the amazing guest relations and assistance.Both Shaggy and Margaret are assets to your hotel.Hope to visit you all soon in the near future.Spazio rocks! SHAGGY you're a wonderful person.Keep up the amazing job!😊Thankyou so much for making our holiday so memorable 🙏

We stayed at Spazio from the 20-23. Unfortunately the food we had at the hotel restaurant made us really sick. After eating breakfast at the hotel I fell ill with vomiting and diarrhoea and later high temperature. I have not eaten anywhere else except at the hotel. Later that night my husband and brother in law fell sick after eating dinner at the hotel restaurant with the same symptoms. Very disappointed that our holiday ended with us getting sick from staying and eating at this place. Just letting you know so others don’t have the same experience.