M14074****
July 7, 2025
I don't know what the hotel is doing. When I checked in yesterday, I specifically asked what time we could swim tomorrow morning. The staff said that they changed the water at night and we could swim normally at 8 o'clock in the morning. I also bought some water toys for the children in the afternoon. As a result, when I went to the swimming pool in the morning, the staff said it was for maintenance and all the water was drained. I was thinking, couldn't the guests be notified in advance of the inspection? If I knew it was like this, I would have canceled the trip directly. The experience was extremely poor and the service was not up to standard! In the middle of the night, there were large trucks honking their horns at intervals, and the sound was loud, as if there was a construction site 🚧. Alas, I was full of joy and anticipation, but in return, all I got was a faint apology from the waiter. Then, may I ask how I felt deceived and how much time I lost, and how I was only exchanged for three words 💔
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