Loi Suite

This place is way too expensive and absolutely not worth the price. It doesn't meet hotel standards at all; it's even worse than a typical furnished apartment. For the same price, or even less, there are much better options and competitors in the same area offering significantly better services and a respectable stay experience. It was a disappointing experience, and I won't be repeating it.

The facilities are very old, and the room was exceptionally damp. None of the bed linens or duvet covers were comfortable. The only upside is the decent location, as it's indeed very close to the beach.

This isn't my first time booking this hotel, and the pros always outweigh the minor cons. We chose it based on several criteria: cleanliness, helpful staff, dark blinds on all the windows, comfortable beds and quality linens, good appliances, and a quiet location. But this time, I was very disappointed. We "rested" in a two-story suite with a terrace. We arrived around 8 PM, check-in was at 2 PM. We were told the room was ready. Upon arrival, we discovered that the blinds in the kitchen wouldn't open, the ones in the bedroom wouldn't close, the bathroom was dirty (hair on the wall), the kitchen light wasn't working, the spare linens in the closet were dirty and unironed, the shower curtain was folded in the closet instead of hanging on the window, and the shower didn't work. I immediately wrote to the management about all this. The shower was fixed the next day – thank you! The remaining issues weren't resolved by the end of our stay, even though I asked every day for at least the bathroom to be cleaned and the kitchen light to be turned on (it's too dark to cook). We had to hang the curtain ourselves, as it was completely impossible to sleep without it; it was too bright and there were flashing signs right next to it. To top it all off, there's construction next to the hotel. Please provide more dishes, cups, and teaspoons (one teaspoon per room for 5 guests). It would be nice to provide some dishwasher tablets. The makeup mirror in the bathroom could be replaced; it's warped and rusty. I'm so sorry the room was left in such a state and that my stay wasn't relaxing—I didn't get a good night's sleep once, and I had to leave the hotel during the day because of the noise. Guys, you had such a nice hotel. Clean it up and check everything before check-in! Create a cozy and comfortable environment for your guests in the rooms, especially the suites! I hope I can come back when you fix everything and write you a good review, as before!

Everything was great, but on the last day, the internet didn't work. Power outages were intermittent, lasting 1-3 hours. It wasn't the hotel's fault, of course; there were thunderstorms. Cleaning is available upon request. Excellent staff. They helped me find my way around the hotel because the internet wasn't working.

Nice apartment, attentive staff. Important: there are a lot of cats, so an allergy sufferer won't be able to cope.

Excellent hotel, friendly staff, helped with our suitcases, clean. Great location, close to the sea, cafes, and shops. Definitely recommend it. 👍