V15H44L
August 19, 2025
We visited this hotel end of July to beginning of August 2025. It was the first time coming to Antalya. We landed at around 10pm. The coach transfer to the hotel did not take very long 15 mins max, we were also the first to be dropped off. Check in was quick and easy, we were given a room on the first floor. It was overlooking the quiet pool and the Delphin Imperial next door. The porter brought up our luggage to the room and showed us the facilities within. He was very helpful in explaining the lights and controls for the room, they are all controlled by a touch panel inside and by the bed. He also explained how the AC works, which we were thankful for. The room itself had no issues, but we did find that the sliding door leading to the balcony was not closing fully. As we were told if the door is open, the AC would stop working. We called down to reception and an engineer came up right away. He managed to get the door to close for that night. We did find the next day they had managed to fully fix it while we were out during the day. There is a mini bar fridge in the room. this is free and topped up daily with water, drinks, beers and snacks. The hotel has had a major refurb this year, we found it to be very elegant and luxurious. Everything from the decor to the quality of the facilities felt very top quality. There are lots of activities throughout the day, poolside and beachside. The Animation team are fantastic, they were great at remembering everyone's names and getting you involved during the day. Drinks are served to guests by waiters/waitresses on roller-skates. Zeynep was fantastic at getting the drinks and snacks orders back to us promptly and more importantly the order being correct. We found other waiters to sometimes get the order incorrect and bring us a different drink as to what was actually ordered. Some waiters were writing the order down which would have helped if they all did the same. The resort is large and there are lots to do rather than just being at the poolside or beach. This was especially handy as when it was very hot outside and we wanted a break from the heat, we could sit inside and relax. The food variety is immense. You can always find something to eat. This was something we were unsure about whenever we go away. Some members of my family are vegetarian, so its important everyone is able to get a good meal. Some points to perhaps consider for future improvements would be for the veg items to be labelled more clearly, use different coloured serving utensils for Veg. Also myself being a meat eater but does not eat Beef due to religious reasons, the food labelling sometimes just said Meat or kebab etc. Maybe you should include what exact meat it is from. Sometimes the chef found it difficult to understand English when I questioned which meat, the dish was made from. I did mention this to guest relations. Overall this was an exceptional hotel which cannot be faulted. I would definitely come back here with the f
