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Zhi Resort • Riverside Guest Reviews
4.7/5
Outstanding
340 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(340)
Positive reviews(328)
Reviews with photos/video(183)
Tasty food(38)
Offers pick-up/drop-offs(26)
Well designed(20)
Friendly front desk staff(17)
Good views(12)
Poor value for money(12)
Has French windows(8)
Tasty restaurant(8)
Negative reviews(12)
versa
Queen Room
Checked in Dec 2023
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Jan 10, 2024
ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok
miura
Queen Room
Checked in Oct 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Oct 11, 2024
The hotel is very well designed, with great views. It is very close to the North Slope Tourist Distribution Center. All the waiters are very friendly. Special thanks to Wang Yan, who contacted us in advance to arrange the pick-up, understood our itinerary, and arranged a vehicle for us. I also want to thank the two drivers, one male and one female, who were arranged. I feel that the locals are very genuine and enthusiastic.
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Response from Property: Dear guest, thank you for choosing to stay at Zhihe. Thank you for your affirmation of the hotel. Customer service butler Wang Yan has received your praise. We will continue to work hard to continuously improve our service standards. We are also very honored to add comfort and unforgettable memories to your journey. Our hotel is committed to creating an environment that combines with the original ecology and an atmosphere of natural coexistence with small animals. We met you unexpectedly at Zhihe. Thank you for this fate. We will cherish it even more and look forward to seeing you next time! Lucia, customer service at Zhihe
Guest User
2-bed Room
Checked in Oct 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Oct 7, 2024
The hotel is located on Erdaobai River, very close to the entrance of Changbai Mountain Scenic Area, and only 2 minutes' walk away. Changbai Mountain and the town are very beautiful in autumn. The hotel service is very good, providing high-speed rail station pick-up and drop-off, and there is a hot spring pool for soaking, and you can stew yourself in an iron pot. The only drawback is that the standard room is very large, but the bed is relatively small. I hope that the bed can be replaced with a larger one when the hotel is renovated and upgraded next time.
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Guest User
Queen Room
Checked in Oct 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Oct 7, 2024
A very satisfying trip and stay. I can feel the hotel's focus on the harmonious unity of man and nature. The hotel's star alpacas and peacocks are loved by children. The hotel is clean and tidy as a whole, equipped with hot spring facilities. The hotel staff provides thoughtful pick-up and drop-off services at the station. I will come again next time
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Maoyiyanglandenvzi
Queen Room
Checked in Oct 2024
Travel with friends
7 Reviews
5.0/5
Outstanding
Posted on Oct 7, 2024
The peacock is the lobby manager and the alpaca is the forest ranger. They are so cute! As soon as I entered the lobby, I couldn't help but start taking pictures. The front desk counter was like an art display stand, and the rubber ducks were neatly lined up. A closer look revealed that they were the four masters and apprentices from Journey to the West. The front desk said they were called "Dare to Ask Where the Road Is Duck". The hotel's own cultural creation is indeed very creative, and it is a very good souvenir for the return trip.
Entering the room, the large floor-to-ceiling windows suddenly made me feel relaxed and comfortable living in the forest. Standing by the window, I was full of green and watching the clear river flow by. I felt that just standing there for a while was very healing. The room was very big! Drinks and fruits were also put in advance and provided free of charge every day. There were also different night bed drinks every night. When you come to Zhihe, you must prepare a beautiful swimsuit. Zhihe's Tangquan is unique in the entire Changbai Mountain. "Iron Pot Stew Yourself" is already a proper Internet celebrity TOP1. You must check in! It's beautiful to take pictures!
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6/9
Guest User
2-bed Room
Checked in Sep 2024
Travel with friends
25 Reviews
5.0/5
Outstanding
Posted on Sep 30, 2024
Very exquisite hotel, room layout, peacocks in the lobby, breakfast, shochu bar, the experience is very good. Especially the shochu bar, delicious and not expensive, there is really no need to go to town for dinner.
It’s just that there are too few people staying, the hot spring only opened three small pools, and the swimming pool is not open, which is a bit disappointing.
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Guest User
2-bed Room
Checked in Sep 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Sep 18, 2024
I like Zhihe very much! The service facilities and environment are very good.
It is great to feed the alpacas and bask in the sun when the sun is full in the afternoon!
✨There is a small detail that I am very satisfied with. There is a retractable makeup mirror on the wall. It is very convenient to put on makeup and the experience is very good.
I will come again in winter~ to experience the hot springs in winter.
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6/8
Response from Property: Dear guest, thank you for choosing to stay at Zhihe and sharing your stay experience with us. We are very happy that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. We are committed to providing you with a more comfortable and warm stay experience. We are committed to creating a unique hot spring in Changbai Mountain to add a different scenery to your journey. Our hotel is committed to creating an environment that combines with the original ecology and an atmosphere of natural coexistence with small animals. In winter, Zhihe is covered in silver and snow. We look forward to meeting you in winter~ Lucia, the customer service of Zhihe
Kaiqian
2-bed Room
Checked in Sep 2024
Travel with friends
12 Reviews
5.0/5
Outstanding
Posted on Sep 11, 2024
This hotel is absolutely recommended. First of all, let's talk about the breakfast. Although there are not many varieties of breakfast, the quality is very good. The Tom Yum Goong noodles are amazing. Let's talk about the rooms. Although it is not a new hotel, it is well maintained. The room design is reasonable and the area is very large. Finally, let's talk about other facilities. The swimming pool is simply too luxurious. It can be said to be the best swimming pool in a five-star hotel. The service is very online, and every employee is very patient and meticulous. You can go to the lobby bar of the hotel to drink various beverages from 4 to 7 pm. You can go to the outdoor hot springs from 3 to 9 pm. There is a small river flowing next to the hot spring, which is shaded by green trees. It is so comfortable. There are peacocks in the hotel garden, and alpacas walk leisurely, adding interest. In short, when you enter the hotel, you can feel that the hotel management is very online. I have stayed in many five-star hotels, and this one is the best, no one else.
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Response from Property: Dear guests, thank you for choosing to stay at Zhihe. Thank you for your affirmation of the hotel. It is also a great honor to add comfortable and unforgettable memories to your journey. Our hotel has been working hard to create a superior holiday environment, so that you who pursue excellence will feel as comfortable and convenient as at home even when traveling. Our hotel is committed to creating an environment that combines with the original ecology; the hotel breakfast categories include shrimp dumplings, buckwheat mountain dumplings, black bean sauce chicken feet, black bean sauce spare ribs, etc., all of which are made by our chefs~ and our iron pot soup, etc., can help you soak away your worries and fatigue, and enjoy life~ I met you unexpectedly in Zhihe. Thank you for this fate. We will cherish it doubly and look forward to seeing you next time! Lucia, customer service at Zhihe
Huoyisensitamufengsheng
Changbai Panoramic Double Bed Room
Checked in Aug 2024
Family
14 Reviews
5.0/5
Outstanding
Posted on Sep 11, 2024
If I were asked to choose a summer resort, I would definitely choose Changbai Mountain.
If I were asked to choose the best resort environment in Changbai Mountain, it would definitely be Zhihe Resort Hotel.
If you ask me why I chose Zhihe, the environment is beautiful and the privacy is good. The hotel is built on the Erdaobai River. Whether you are dining or drinking coffee in front of the window, you can hear the sound of gurgling water. You can feel yourself being stewed in an iron pot by the Erdaobai River. More importantly, the technicians at Zhihe Song SPA are skilled and accurate. After coming down from Changbai Mountain, having a massage is quite worthy of yourself. The boss is from Beijing and has specially prepared salt beds and water beds. You can experience them after a day of play and relieve the fatigue of the day.
The service at Zhihe, a boss hotel, is quite good. As soon as you enter the hotel gate, there are waiters to help you take your luggage and send it to the door of the room. Check-in is also very convenient. Special thanks to Manager Xu Peng for giving my daughter a seal book of Tomb Raiders after we checked out. When I heard that the guest had a high heart rate and was afraid of heights in Changbai Mountain, I specifically told the driver who came to pick us up for the tour. The whole journey was under 60 miles per hour
You must try the shochu bar in the hotel. Two taels of homemade liquor🍶 and a beef intestine hotpot. It was so fragrant. Good food, good wine, and a view from the window. Every toast🍻 is a love and tribute to life
Four days and three nights in Zhihe, spending a 22-degree summer, soaking in a 42-degree hot spring, looking up at the stars, listening to the birds singing in the forest, feeling the breath of nature, and watching the ripples of the Erdaobai River together. Time seems to slow down here💕
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6/12
Guest User
Queen Room
Checked in Aug 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Aug 27, 2024
Location: The hotel is very close to the entrance of Changbai Mountain North Scenic Area, a three-minute walk away, which is really convenient. Room: The room is very large. Through the large French windows, the Erdaobai River flows slowly in front of the window, and the scenery is picturesque. Hot Spring: After experiencing the hotel's hot springs, I felt slippery after soaking, and I also experienced the "iron pot stewing myself". Food: There is a Shaoxing wine house in the hotel, which serves local specialties and tastes very good. Although there are not many types of breakfast, it is very delicate and tastes very good. I love the black steamed dumplings (mushroom stuffing) the most, with thin skin, large stuffing, and rich fragrance. Service: Each group of guests has an exclusive butler service. Our butler is called Wang Yan. He is very enthusiastic, meticulous and thoughtful. He called one day in advance to inquire about the pick-up arrangements, and answered all questions in a timely manner. PS: A bedtime health tea is provided every night, and there is a five-son tea (is that the name?) which is sour and sweet and delicious. In short, the stay experience is very good 👍
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6/9
Response from Property: Dear guest, thank you for choosing to stay at Zhihe. Thank you for your affirmation of the hotel. Customer service butler Wang Yan has received your praise. We will continue to work hard to continuously improve our service standards. We are also honored to add comfort and unforgettable memories to your journey. The hotel breakfast is mainly handmade by the chef. The categories include shrimp dumplings, buckwheat mountain dumplings, black bean sauce chicken feet, black bean sauce spareribs, etc. Thank you very much for your recognition of breakfast, and we will continue to work hard! I met you unexpectedly at Zhihe. Thank you for this fate. We will cherish it even more and look forward to seeing you next time! Lucia, customer service at Zhihe
Guest User
2-bed Room
Checked in Aug 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Aug 17, 2024
The room was spacious and clean. The service was excellent from beginning to end. Beautiful environment and good location for travel. The staff was very conscientious and responsible. A very good experience.
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6/8
Response from Property: Dear guest, thank you for choosing to stay at Zhihe and sharing your stay experience. Your affirmation of the hotel team's service has further inspired our overall progress, and we are ready to provide you with quality service again~ We will strive to continuously improve and provide you with a more comfortable and warm stay experience. We are very much looking forward to your next stay and creating a holiday experience that belongs only to you. I wish you a happy life! Lucia, the customer service of Zhihe
Guest User
2-bed Room
Checked in Aug 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Aug 16, 2024
This hotel is the best choice for those who come to the north slope of Changbai Mountain. The hotel rooms are very large, log-style, and the service is in place. It is very close to the entrance of the north slope, and the high-speed rail pick-up is also very considerate. The hotel has alpacas and peacocks, all of which are free to stroll. The children had a lot of fun in the hotel. The hotel's outdoor hot spring pool, listening to the sound of the Erdaobai River on a summer night, soaking in the hot springs, is so comfortable. Special thanks to Liu Yuyang of the hotel, who picked us up and provided very thoughtful service throughout the whole process, and answered all questions~ It was a very comfortable experience
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Response from Property: Dear guest, thank you for choosing to stay at Zhihe. Thank you for your affirmation of the hotel. Customer service butler Yuyang has received your praise. We will continue to work hard to continuously improve our service standards. We are also very honored to add comfort and unforgettable memories to your journey. Our hotel has been working hard to create an excellent holiday environment, so that you who pursue excellence will feel as comfortable and convenient as at home even on the road. We met you unexpectedly at Zhihe. Thank you for this fate. We will cherish it even more and look forward to seeing you next time! Lucia, customer service at Zhihe
Anonymous User
Changbai Garden-View Twin Room
Checked in Aug 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Aug 7, 2024
A hotel with a very artistic design, first-class service and quality. The overall layout and construction of the hotel are very sophisticated. Staying in it gives people a brand new experience. It is an Italian-style hotel that combines the natural scenery of Changbai Mountain. Highly recommended: In Zhihe
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6/8
Response from Property: Dear guest, we are very happy that you had a pleasant stay in our hotel. Thank you for your recognition of the hotel, which further motivates our overall progress. We are also ready to provide you with quality services again. Our hotel has been working hard to create a superior holiday environment, so that you who pursue excellence will feel as comfortable and convenient as at home even when traveling; our hotel is committed to creating an environment that combines with the original ecology and an atmosphere of natural coexistence with small animals. We met you unexpectedly at Zhihe, thank you for this fate, we will cherish it even more and look forward to seeing you next time! Lucia, customer service at Zhihe
Guest User
Queen Room
Checked in Jul 2024
Family
4 Reviews
4.2/5
Very Good
Posted on Jul 31, 2024
The hotel is in an excellent location, a five-minute walk from the tourist gathering place in the north, and very close to the Natural Museum and Wetland Park.
The decoration of the lobby is exquisite and tasteful, and every detail shows the high quality and unique style of the hotel.
When checking in, the front desk staff's service was warm, thoughtful, professional and efficient. They always kept smiling and patiently answered every question I had. Although it was raining heavily, I felt the warmth of home the moment I arrived.
Entering the room, the neat and clean environment makes people feel happy. The bed is soft and comfortable, ensuring a high-quality sleeping experience. Every detail of the fruit and mini bar is very well considered.
The public areas of the hotel are also excellent, the corridors are spacious and quiet, and the elevators run smoothly and quickly. The leisure area is warmly decorated and is a good place to relax. 🦚🦙
In short, this stay, whether it is hardware facilities or software services, especially services, warm greetings, chatting about the weather, and chatting about travel suggestions, has reached a first-class level in the local area, coupled with its superior geographical location, making it an ideal choice in my heart. I believe that this will still be my first choice for the next trip.
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6/9
Changbaishanzhongxinquyu
2-bed Room
Checked in Jul 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Aug 2, 2024
As soon as I stepped into the hotel lobby, the warm and elegant atmosphere hit me. The lobby is spacious and bright, and the staff is warm and friendly, making people feel at home instantly. Thanks to the attentiveness of Xiao Zhao at the front desk.
The layout of the room is impeccable. The spacious and comfortable space and the clean and tidy bed allow me to enjoy a good sleep every night.
The hotel's supporting facilities are also very complete. The gym is well-equipped, allowing me to maintain the habit of exercising during my trip. The swimming pool is crystal clear and the water temperature is suitable. It is a good place to relax.
I hope this online review is helpful to you. If you can provide me with more specific features of the hotel and your personal feelings, I will generate content that better suits your needs for you.