Kaai11, Boutique Hotel Riverview
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Rooms and Guests
1 room, 2 adults, 0 children
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Kaai11, Boutique Hotel Riverview

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Sint-Michielskaai 11, Antwerp, Antwerpen, 2000, Belgium
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With a stay at Kaai 11, you'll be centrally located in Antwerp, within a 10-minute walk of Plantin-Moretus Museum and ModeMuseum. This upscale guesthouse is 0.4 mi (0.6 km) from Museum of Modern Art and 0.6 mi (1 km) from Photo Museum of Antwerp.Show More
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hotel overview picture
3.8/5Cleanliness: 3.8
All 19 Reviews
Amenities
Fitness RoomCar Charging FacilitiesWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Antwerp International Airport
(11.2km)
Airport: Brussels National Airport
(44.8km)
Train: Antwerp Central Station
(3.1km)
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Rooms

Guest Reviews

Policies

Services & Amenities

Terrace Suite, Amazing Riverview
19

Terrace Suite, Amazing Riverview

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Amenities
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Loft Suite, Fantastic Riverview
16

Loft Suite, Fantastic Riverview

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Amenities
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Panoramic Riverside Room
21

Panoramic Riverside Room

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Amenities
Check Availability
City Deluxe Suite, Riverview
19

City Deluxe Suite, Riverview

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Amenities
Check Availability
Character Loft Suite, Riverview
18

Character Loft Suite, Riverview

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Amenities
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Room with City View
14

Room with City View

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Amenities
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Guest Reviews(19)

3.8/5
Verified Reviews
  • Cleanliness3.8
  • Amenities3.8
  • Location3.8
  • Service3.8
Edward
July 20, 2023
Great place to stay, also suited for longer stays. Close to old town and shopping, close for sightseeing and there is plenty of parking on the street. Great place is you value a larger space. Our room was good and we are happy with the stay. Only pit was hard pillows.
Guest User
January 18, 2023
The evening we arrived to book into the hotel - we had not received the key codes (as there is no staff on site) so my husband phoned and requested them. Finally entering our room, we were absolutely shocked at the state of the room. Plates, coffee cups and glasses everywhere. we walked into the bedroom and the bed had not even been made. towls were laying on the bathroom floor - nothing had been cleaned. We phoned the "so-called" manager and her said that he would send someone over to come and clean. no apology nothing. as he and the cleaner arrived i mentioned to him that the tv doesnt work either - he said that it doesnt and that we needed to use our own netflix. he then went on to say that he was doing us a favour by coming out and cleaning our room. i was soooo angry. he was so rude to us. my husband then decided it best we leave. i wouldnt recommend this to my worst enemy. absolutely disgusting!!!!!!!!!!
Guest User
May 8, 2022
After the first night we woke up with BEDBUGS in bed, we are moved to another room and heard nothing more. I tried calling, sent multiple messages, no response. the whole stay nobody at the reception. Compensation not more than appropriate but these people, even though they read your messages, don't respond to anything anymore. It has caused us so much stress and misery. Already had to buy new pyjamas and such in Antwerp and had to take a lot of measures when we got home to make sure we don't take the bed bugs home with us. Hoping that we succeeded. You can walk right in. The front door is broken so anyone can walk in at night. You open the room with a code, who knows how many people know this code, so you are not comfortable at night
Guest User
March 15, 2022
There was so much wrong with this stay. Including broken lock meaning we were locked out for some time. Poor communication. Items left in the room from previous guests. Stained surfaces. Ripped sheets. Broken furniture. Flickering lamps. Bulbs missing. Blocked drain in the shower. The view is now just a building site in front of the river. Bizarrely a dead plant. Splashes and stains on the walls. Clock with no batteries. I paid £190 for the night, totally feel cheated. I mean it was terrible. Don’t waste your money.
Carlo
June 7, 2022
I specifically chose this hotel for free parking, but when we arrived we were told there was no free parking due to construction. We were directed to a parking lot that was 3 hours max, so we then had to find another parking lot 1KM away that was 20 euro. The hotel should not list free parking on ********** if there is none. Additionally, the wifi didn't work, and we were unable to leave our suitcases at the reception during the day as they only staff the reception a few hours per day. This should not be a four star hotel.
Philip
May 7, 2021
Amazing smooth stay at the beet location in town
Guest User
April 29, 2023
Na het boeken van het appartement city deluxe, las ik slechte reviews. Via de mail heb ik bij de eigenaar geinformeerd of deze reviews nog juist waren, gezien er een nieuwe eigenaar was gekomen sinds oktober 2022. De nieuwe eigenaar stelde me gerust dat alles tiptop in orde was. Met een gerust hart gingen we op weg naar Kaai 11. Bij binnenkomst bleek dat we niet het appartement city deluxe kregen op de 3e verdieping, maar een kamer op de 2e verdieping. Dit omdat onze kamer doorgeboekt was door iemand die er langere tijd verbleef. De kamer op de 2e verdieping was net zo groot, maar had een andere inrichting en keuken. Dit vond ik erg storend, omdat dit niet met ons was gecommuniceerd. Kamer 2 was niet zo mooi als kamer 3 en daarom deed ik mijn beklag bij de dame achter de receptie. Ze gaf aan dat ze altijd op deze manier werken. Als een kamer bezet is, kunnen ze iemand in een andere kamer plaatsen. Omdat ik het hier niet mee eens was, kregen we een aanbod voor een kamer op de 4e verdieping. Deze kamer was iets kleiner, maar had wel een balkon. Het duurde een tijdje voordat we naar binnen konden, omdat de code op de deur niet werkte. Een man die in het appartement werkt, heeft ons geholpen om de deur te openen. Hij liet ons het appartement zien. Ik heb toen nogmaals gezegd dat ik het niet prettig vind dat wijzigingen van een kamer niet vooraf zijn gecommuniceerd, waarop deze man geirriteerd reageerde. Hij liet me niet uitpraten en onderbrak met 2x door op een boze toon te vragen; 'wat wilt u nou mevrouw'? Ik vond deze benadering heel onprettig, zelfs een beetje dreigend en totaal niet klantvriendelijk. We besloten ondanks dit gebeuren toch te blijven, want het uitzicht op de Schelde is erg mooi. Het balkon op het zuiden was lekker, de locatie is op loopafstand van de stad. Het parkeren aan de kade kon helaas niet, omdat het parkeerterrein weggehaald is en hier een park van wordt gemaakt. Het appartement ziet er qua aankleding uit zoals op de foto's, maar de 2 kamers die we hebben gezien (op de 2e en 4e verdieping) zijn echt minder mooi dan op de foto's. De foto's geven een luxe uitstraling, wat in het echt niet zo is. Veel dingen ogen vies. Er zitten vlekken op de tafeltjes en keukenbladen, gordijnen hangen deels los van de rail, vlekken op de muren en op de houten vloer, gaatjes in het beddengoed, vieze kitranden in de badkamer. Er lagen veel haren onder het toilet en het klepje van de toiletrolhouder viel er steeds af. De kamers zagen er wat ons betreft niet fris en schoon uit, dus niet tiptop in orde zoals de eigenaar beloofde. De koffie en theefaciliteiten waren goed aanwezig, zo stonden er 2 flesjes water in de koelkast. Het servies, de glazen en bestek waren erg karig, zo was er maar 1 ontbijtbord aanwezig. In de badkamer stonden 2 kleine flesjes shampo in de douche en verder was er geen zeepje te bekennen. Mijn man heeft dit alsnog gevraagd bij de receptie en heeft dit meegekregen. De dame achter de receptie bood nog wel haar excuses aan
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Guest User
August 26, 2022
Anversa- Appartamento più che confortevole. Sono stata nel n.4 per 2 persone. Arredato con design e comodità. Marmi e pietra. Biancheria ottima, letto matrimoniale col topper e lenzuola di ottima qualità, asciugamani in spugna morbida. Questo fa la differenza vera in un soggiorno. Da architetto ho apprezzato la soluzione del bagno con doccia vetrata sulla camera da letto. Da’ luce al bagno cieco ed è elegante. Rubinetti e stoviglie , piatti e tazze con ceramiche artistiche coordinati. Il top è la vetrata panoramica sul fiume. Un piccolo balcone con seduta per sostare a guardare il tramonto. Al momento c’è un cantiere. Ottima la posizione per visitare a piedi il centro. Unica richiesta che farei al gestore… occorre togliere bottigliette di plastica in bagno, in rispetto all’ambiente meglio un dispenser. Tutto il resto è perfetto! Grazie!
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Guest User
November 1, 2022
Vergane glorie, `suite `in afgeleefde staat, prijs verhouding veel te duur. Suite-app kan een serieuze opknapbeurt gebruiken. Alles geregeld via *********** echter wil de eigenaar je 2x laten betalen wegens betaal problemen bij booking, trap hier niet in!!
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Property Policies

Check-in and Check-out Times
Check-in: 15:00–00:30 the next day
Check-out: 00:00–11:00

Self check-in: Contact the property for the access code

The property will provide check-in details after booking

Child Policies
Children cannot stay at this hotel.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
€12.50 (approx. US$13.50) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.8/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 1890
  • Number of Rooms: 6
With a stay at Kaai 11, you'll be centrally located in Antwerp, within a 10-minute walk of Plantin-Moretus Museum and ModeMuseum. This upscale guesthouse is 0.4 mi (0.6 km) from Museum of Modern Art and 0.6 mi (1 km) from Photo Museum of Antwerp.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.

Featured amenities include express check-out, multilingual staff, and luggage storage.

Make yourself at home in one of the 6 individually decorated guestrooms, featuring refrigerators and espresso makers. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Services & Amenities

Fitness Room
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Frequently Asked Questions

How much does it cost to stay at Kaai11, Boutique Hotel Riverview?

Prices at Kaai11, Boutique Hotel Riverview are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Kaai11, Boutique Hotel Riverview?

The closest airport is Antwerp International Airport. It is 11.24km from the hotel and approximately a 19minutes journey by taxi.

What are the check-in and check-out times at Kaai11, Boutique Hotel Riverview?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Kaai11, Boutique Hotel Riverview provide airport transfer services?

No, the Kaai11, Boutique Hotel Riverview doesn't provide airport transfer services.

What amenities and services does Kaai11, Boutique Hotel Riverview have?

Kaai11, Boutique Hotel Riverview has the following amenities and services: Fitness Room.

Does Kaai11, Boutique Hotel Riverview have a swimming pool?

No, Kaai11, Boutique Hotel Riverview doesn't have a pool.

Does Kaai11, Boutique Hotel Riverview have fitness amenities?

Yes, Kaai11, Boutique Hotel Riverview has fitness amenities.

Does Kaai11, Boutique Hotel Riverview provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Kaai11, Boutique Hotel Riverview have non-smoking rooms?

Yes, Kaai11, Boutique Hotel Riverview has non-smoking rooms. Please view the hotel listing for details.

Does Kaai11, Boutique Hotel Riverview provide breakfast?

Yes, Kaai11, Boutique Hotel Riverview provides breakfast.

About This Property

Nearest AirportAntwerp International Airport
Distance to Airport11.24KM
Nearest Train StationAntwerp Central Station
Distance to Train Station3.11KM
Average Price FromUSD183
Hotel Star Rating3