Hotel near Melbourne Central Business District,Melbourne67.6% of visitors choose this area
With a stay at Brady Apartment Hotel Hardware Lane, you'll be centrally located in Melbourne, just a 3-minute walk from Melbourne Central and 7 minutes by foot from Collins Street. This 4-star aparthotel is 0.4 mi (0.7 km) from Queen Victoria Market and 0.8 mi (1.2 km) from Princess Theatre.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Make yourself at home in one of the 147 individually decorated guestrooms, featuring kitchens with ovens and stovetops. Your pillowtop bed comes with premium bedding. Complimentary wireless Internet access keeps you connected, and 40-inch Smart televisions are provided for your entertainment. Conveniences include phones, as well as safes and separate sitting areas.
GGuest User2023.02.19
I stay in hotels A LOT! But except for one other occasion, I've never bothered to leave reviews. But this place is one of the more questionable hotels I've stayed at for several reasons. The hotel: - they charged my credit card the full fee a day BEFORE I checked in. They have a 24 hr cancellation period with minimal one night charge yet they still took it upon themselves to charge me before I actually checked in - very unethical - they want a photo of government issued ID. Weird, with all the crazy data breaches occurring, it's recommended private entities DO NOT store this unnecessary data, yet they still expected a copy. I didn't provide it, just let them sight it upon check in - the pics used to promote the apartments are stretched out and misleading. The actual apartment is small, very small if you consider the costs incurred - photos online make it look like there is a bathtub, (and when I called the hotel to check, the person I spoke to told me there was a bathtub) but there actually isn't any which is VERY inconvenient when travelling with a companion who can only use a tub (for accessibility reasons) - they don't do housekeeping every day. You can ask for fresh towels but goodluck getting a vacuum or dirty bin emptied. The actual apartment - there is no ducted air conditioning. On a hot day (was 35° when I checked in) I needed to blast the AC at 18° (we froze in the living area) just so cool air can seep into the bedroom and cool it down so we can sleep - the actual apartment was very dirty. Tiles had previous occupants hair on the floor, carpet is stained in multiple locations, glass doors and outside balcony railing dirty with hand prints and smudges - minimal crockery and cutlery provided. Only one drinking glass provided - no tea towel provided - phone in room not set up. Had to call reception from my mobile to report issues - oddly there are very few electrical ports in the living area. Difficult to charge devices - there is no shelving in the wardrobe, and it's difficult to tidy anything up or pack things away. Only one storage shelf and you need a ladder to access it - the railing for the wardrobe is so high, one needs to be over 7 foot to use it - to access the bathroom, one needs to go through the bedroom so it's really hard to have one person stay up while another sleeps - the bathroom doesn't have a drain so any access water needs to be mopped with the towels to avoid a slip hazard (problematic as they only give you 2 towels and don't do daily room service) - there are NO clothes hooks in the bathroom The positives: Overall the staff were pleasant and friendly. Every staff member I spoke to in person was hospitable, helpful and very kind. The blockout blinds were good and the sound proofing was great. They also accommodated late check out. I felt very disappointed as I travel to Melbourne monthly and was very disappointed to pay premium costs for accommodation but get what I consider inadequate facilities. I'd only recommend s
Hotel near Melbourne Central Business District,Melbourne67.6% of visitors choose this area
Discover a Melbourne icon. At Grand Hyatt Melbourne, a luxurious stay awaits you in the heart of our dynamic city. We are located prestigiously on Collins Street, surrounded by the city’s high fashion and fine dining and within walking distance of many of Melbourne’s top tourist attractions, including business, sporting and theatre districts. Biggest fashion brands, restaurants and even Lune Croissants are right on our doorstep. We are also 2 minutes by foot from Regency Theatre, 9 minutes by foot from Princess Theatre 1.9 km from Melbourne Cricket Ground. Our hotel features 546 spacious rooms and suites, delectable dining spaces.
Make yourself at home in one of the guestrooms with an oversized window overlooking the cityscape or Yarra River, and equipped with minibar, coffee machine and LCD television. Private bathrooms feature separate deep soaking bathtub and shower. Wireless Internet access is complimentary.
Pamper yourself with a visit to the Wellness Centre, which offers massages, body treatments, and facials. You will be sure to appreciate the recreational amenities at the City Club, including an indoor pool, a spa tub, and an outdoor tennis court. Additional features at our hotel include concierge services, valet parking (at additional cost) and exceptional dining experience at Collins Kitchen (including buffets) and Ru-Co Bar.
LLester2024.10.02
Excellent location. All branded shoppings & fine dinings are within walking distance. Hotel staff are extremely friendly & helpful. l would rate their service better than those from Park Hyatt Melbourne.
Only complaint was the poor sound proof. l can hear noices from neighbouring room clearly. This is a let down that the hotel gotta look into it.
Hotel near Melbourne Central Business District,Melbourne67.6% of visitors choose this area
With a stay at Crowne Plaza Melbourne, an IHG Hotel, you'll be centrally located in Melbourne, steps from Melbourne Convention and Exhibition Centre and within a 5-minute walk of Crown Casino. This 4.5-star hotel is 0.5 mi (0.9 km) from SEA LIFE Melbourne and 0.7 mi (1.1 km) from DFO South Wharf.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a ballroom.
Enjoy international cuisine at Yugo Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. This hotel has 10 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 432 guestrooms featuring free minibar items and espresso makers. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
JJohn2024.07.11
Unfortunately the hotel was in the middle of a construction site when we visited which made getting in and out by foot a little challenging at first. Staff are great and the facilities are also top notch.
Excellent
204 reviews
4.5/5
Price from
US$109
per nignt
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Hotel near Melbourne Central Business District,Melbourne67.6% of visitors choose this area
Nestled in the heart of Melbourne's dynamic epicenter, Novotel Melbourne Central offers travellers an exceptional blend of luxury, comfort, and convenience. Novotel is crafted for those with a penchant for elegance and sophistication. From the comforting embrace of the Standard Room with its king-size bed to the expansive luxury of the Junior Suite, every room resonates with a unique touch of class. But our allure extends beyond the rooms. Two state-of-the-art conference rooms stand ready to facilitate seamless business discussions or memorable events. Fitness enthusiasts will appreciate our modern gym, ensuring that workout regimens remain uninterrupted, while food aficionados can indulge in the rich flavours of our Pretty Boy Italian Bar & Restaurant, a culinary delight that marries authentic delicious food created with Victorian produced featuring our sumptuous of steak. The heart of our offering is undeniably our unmatched location. Positioned a mere 0.2 km from Melbourne Central Station, guests have the city's pulsating life right at their fingertips. Iconic landmarks like the sprawling Melbourne Central Shopping Centre and the cultural haven of the State Library Victoria are just a short stroll away. With such proximity to the city's attractions, guests at Melbourne Central Hotel are always in the midst of the action, even while enjoying the unparalleled comfort of our services. With a stay at Novotel Melbourne Central, you'll be centrally located in Melbourne, steps from Melbourne Central and within a 10-minute walk of Queen Victoria Market. This hotel is 0.5 mi (0.8 km) from Bourke Street Mall and 1 mi (1.7 km) from SEA LIFE Melbourne. Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite. Make yourself at home in one of the air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have showers and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
AAnonymous User2024.06.12
I was shocked when I came coz the hotel can't fins my booking!! Lucky I have the confirmation email and the problem was solved in abt 15mins. However I donnoe if they just gave me an avail room coz I tot my room has bathtub but in the end no bathtub 🥲
Bed is comfy but room is small. Have to req for toothbrush and toothpaste at reception as it is not available in room. Also no bottled water given.
Location-wise is gd.. Just few mins walk to Melbourne Central and there are some halal restaurants within walking distance too.. do try Blok M, Khao man gai chicken rice and mamak melbourne. Convenient to take the free trams too
Hotel near Melbourne Central Business District,Melbourne67.6% of visitors choose this area
Experience the best location with premium five-star luxury in Melbournes finest hotel. Located at the Paris end of Little Collins Street in the heart of the Central Business District. Stamford Plaza Melbourne is surrounded by the best of fashion, theatre, and cuisine, and within walking distance to the citys famous sporting venues. An ideal location for those wanting to immerse themselves in Melbournes vibrant culture.Stamford Plaza Melbourne is pleased to be a totally smoke-free hotel.
GGuest User2022.07.06
My husband and have stayed at The Stamford Plaza times many times over the years and have always loved it, but this was the first time bringing the kids, as we wanted to treat them to a special night out in the school holidays. PROS - The pool and spa were the highlight of our trip. After reading some previous reviews about the water being too cold we were a little concerned, but they were both absolutely wonderful. The pool area was clean and the pool was lovely and warm. The spa was perfect and HOT - just the way we love it. My children LOVED the glass elevator, this was a real thrill for them and they are already asking when we can go back to go in it again. We did meet some lovely staff during our stay, and check in and check out was fast and easy. The room was nice and clean. There is absolutely no view of the city lights (we were looking out onto a wall) but this is just due to the location and can't be helped. The central location is fantastic. CONS - No valet - I'm sure this was a service that used to be offered in the past? Our bags took nearly 2 hours to be delivered to our room, and this was time wasted that we were planning on heading out to explore the city. They only arrived after several follow up calls asking how much longer they would be. We only had 2 towels (and no robes) in our bathroom, even though our booking was for a family of 4. When our bags arrived, we asked the gentleman to please provide 2 more towels for the kids but they never came. We ended up needing to take 2 extra towels from the pool area back to our room. Our 'Indulgence Package' included a bottle of wine which we were told would be brought up to the room. This also never came and I needed to ask for it upon checking out. The real let down though was the buffer breakfast, which was included in our package. We have stayed at many 4 and 5 star hotels and this was possibly the worst breakfast we have come across - I wouldn't even rate it a 2. The coffee machine was broken, and there was no service asking if we would like a fresh tea or coffee. My son had the pancakes (pre-made sitting out with the bread) and he said they tasted stale and crumbled in his mouth. The hot food (eggs, bacon, tomato, hash brown) were all stone COLD - not even luke warm. I considered asking if they could pop my plate into the microwave to heat them up but lost my appetite wondering how long it had been just sitting out there. And the fresh fruit was dry and looked like it had been sitting out a long time. I wish we hadn't taken take package with breakfast included, as we could have had a hot breakfast for much less $$ from the McDonalds just around the corner. Our package also included late check out to 12 noon however our keys did not allow us entry back in after 11am. OVERALL - We would stay at the Stamford again however I think they need to advertise it for what it truly is - a 4 star hotel. We have stayed at many 5 star hotels in Melbourne such as Crown Towers, the Langam and the H
Hotel near Melbourne Central Business District,Melbourne67.6% of visitors choose this area
You'll be centrally located in Melbourne with a stay at The Windsor, within a 15-minute walk of the luxury boutiques of Collins Street and the department stores of Bourke Street Mall. This historic luxury hotel - located in the city's Paris end - is 1.3 mi (2.1 km) from the National Gallery Victoria, SEA LIFE Melbourne and 1.3 mi (2.1 km) from the Melbourne Cricket Ground. Parliament Train Station is located directly beneath the hotel, with tram stops on the doorstep. The Windsor blends historic charm with modern facilities. Complimentary Wi-Fi is available in all rooms, along with concierge services, and wedding services. Have breakfast (cooked to order; available daily from 7am - 10am) or Afternoon Tea in the hotel's tea lounge and restaurant, One Eleven, a beautiful historic dining room, or visit KUDO, the on-site bakery for canelés, sandwiches, coffee, matcha and bread. Enjoy modern pub food at the historic Cricketers Bar (outdoor seating available). Or stay in for an in-room dining dinner (available from 4pm). The Windsor has four meeting and events spaces from small to large - for conferences, gala dinners and weddings.
GGuest User2023.06.17
This classic hotel is everything you could wish for and expect. The staff are fabulous, always helpful and relatable. The room we had was incredible - an entry foyer, separate bathroom, huge bedroom and walk-in closet with mini-bar; more a suite than simply a room. The furniture and decor in our suite and throughout the hotel is appropriately of the period, without being precious or stuffy. We had a share platter in the cricketers bar which was very good in quality and value and our breakfast this morning was superb and superbly presented by a great staff - quietly efficient. We would advise you to take the time to just wander around and look at all the artworks and perhaps we might see you next time we stay; we'll certainly be coming back.
Hotel near Melbourne Central Business District,Melbourne67.6% of visitors choose this area
Escape to our chic 363 hotel rooms and suites, located at Paris-end of Collins Street. Cosy into your king size Sofitel MyBed and feel renewed as you wake up to the tallest views in Melbourne with the highlight seeing the Yarra River and Port Philip Bay all in the one place. Come and try our No35 restaurant with intimate dining overlooking Melbourne. But if architectural wonderment is what you're after, our monochromatic afternoon tea is the spot.
2024.09.04
The Sofitel consistently gets it right. The customer service is excellent especially if you have Club Sofitel access. The staff are attentive and friendly and the service exceeds the other Melbourne hotels within the same price range. Food in the club is good and there is a good happy hour. The rooms are well appointed and comfortable, and each room has a fantastic view over Melbourne and its surrounds. Close to restaurants and shops. We definitely keep coming back to the Sofitel because it’s the best. I just hope they don’t abandon the nightly turn down service. There didn’t seem to be one this time and arriving into a darkened room upon checking in wasn’t ideal. Otherwise 10/10.
Overlooking picturesque Albert Park Lake & prominently located near St Kilda, Chapel Street precincts, the Melbourne CBD & Port Melbourne, Pullman Melbourne Albert Park is one of the city's best-located hotels for business or leisure in one of Australia's most dynamic & cosmopolitan cities. Merging chic style, contemporary comfort & tech-savvy connectivity, our 169 Pullman Rooms are designed to offer Melbourne corporate & holiday travellers a plush yet comfortable space to relax, rejuvenate and recharge.
GGuest User2023.07.04
I booked 10 nights at Pullman Albert Park, and got upgraded into privilege room. It was a pleasant stay. It shares the same facilities (restaurant, gym, pool etc) with Mercure, but it felt more like you're in Mercure than in Pullman. The hotel is a short tram trip to CBD. The tram stop is within walking distance, so it was convenient. I love that it is facing the Albert Park lake, such a vibe! The building is a bit old, but the room was still comfortable. The service was very good, everyone was really friendly. The only downside was that they looked understaff. I had to carry my own luggage when I left, and not many staff were present especially in the restaurant. But, everyone was very helpful! This hotel offers good value for longer stay. It's a perfect place if you want to explore more local activities such as: visiting the markets, exploring the surrounding (you can go to Royal Botanic, National Gallery of Victoria, Shrine of Remembrance), or going to the beach. Thank you for the pleasant experience!
Hotel near Melbourne Central Business District,Melbourne67.6% of visitors choose this area
With a stay at Novotel Melbourne on Collins, you'll be centrally located in Melbourne, steps from Collins Street and 8 minutes by foot from Melbourne Central. This 4.5-star hotel is 0.6 mi (1 km) from SEA LIFE Melbourne and 0.7 mi (1.1 km) from Princess Theatre.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy local cuisine at Lane Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Melbourne? This hotel has facilities measuring 7016 square feet (652 square meters), including a conference center.
Make yourself at home in one of the 380 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.06.04
Our first part of our experience was with Cameron from the Service Team. There was an issue in our room 0804 whereby the air conditioning was not functioning and blowing constant hot air ( over 25.5 degrees ) into the room. Cameron was promptly on the scene and explained what he was going to investigate however after a very warm night he himself made all the arrangements with Lisa on the front desk to move us to another identical type room 1304 and assisted us with the move. Cameron's attitude and proactive actions were first class. Well done Cameron. We were on a 4 night prepaid package however after 2 nights we received some distressing news in relation to a critically ill family member . I went down to reception in a very distressed state and spoke with Lisa on the Front Desk who was very empathetic and understanding and could not have been more supportive. Lisa then went and spoke to her Manager and returned and advised that I would be contacted by Luxury Escapes re the situation and our cutting short our holiday . As fortune would have it we were able to get flights back to Sydney that afternoon, got back to our home and off to the hospital to spend 45 minutes with our family member before they passed away. The empathy and personal approach taken by Lisa will remain with me forever at such a critical time in our life. Finally we received an email from Luxury Escapes which stated that Novotel Melbourne on Collins had refund half our prepaid fee and agreed to adjust the package to 2 nights instead of the original 4 nights. The hotel did not have to do that , especially considering the urgent exit we had to make so I thank the Hotel Manager Lisa spoke with as he/she has made that decision . We will be coming back to Melbourne when life gets back to normal and after our experience there is only 1 hotel we will consider staying in and that is Novotel Melbourne on Collins.
Hotel near Melbourne Central Business District,Melbourne67.6% of visitors choose this area
Located on Lonsdale Street - the 4.5 star property encourages both short and longer stays - owing to its supreme location - self-contained convenience and quality leisure facilities.
Developed in line with World Health Organisation and government guidelines - the Oaks SureStay program delivers a hospital grade standard of sanitation and safety procedures throughout all guest rooms/ common and back of house areas/ allowing you peace of mind during your stay.
JJacob Allen2024.07.09
The room and the view were stunning. One of the best features of the hotel is that it comes with cabinets already stocked and loaded with dishes, silverware, etc. I've never seen a hotel do something like this before. Amazing.
However, the room we stayed didn't have a fan in the bathroom. One of us came down with a stomach bug during our stay, and we had nothing to filter the air after using the toilet. It made the entire place stink, and nothing to do about it. Hopefully, at our next stay, we will be given a room with a working fan in the bathroom.
Very Good
179 reviews
4.2/5
Price from
US$98
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4.5/5
Excellent
GGuest UserClean and spacious serviced apartment, with clean kitchen and utensils, indoor washing machine and dryer, comfortable beds. Great block out blinds. Helpful and nice team on hand. Parking available on site (extra fee), convenient location to the free city tram. Shirt walk yo theatre district and Melbourne gaol. Would definitely stay again.
Hotel near Melbourne Central Business District, Carlton 67.6% of visitors choose this area
Price per night from:US$160
4.5/5
Excellent
KKay O’hangeeStayed in a service apartment style room with a kitchenette - useful for reheating food in the combination oven microwave. Complimentary laundromat use with detergent was a plus.
Hotel near Melbourne Central Business District, Melbourne 67.6% of visitors choose this area
Price per night from:US$111
4.4/5
Excellent
GGuest UserLocation is great very close to the shopping centre nearby. My experience is a bit unpleasant.
Pros: Location is great, shopping centre is just few minutes walk.
- Young new staffs are friendly with impressive smiles, which overcomes my unpleasant check-in experience .
Cons:
- Hygiene: Inside the flat is clean, however the ventilation fan in toilet/bathroom does not work. - Rubbish on the 1st floor's roof (refer attach image) which just outside the bedroom windows including shoe, pants etc.
- The major drawback is Check-in on the first day. Booked two nights and prepaid via Trip.com a day before, requested for ”high floor” subjected to availability. On the day of arrival just before 12pm, I was intend to drop the luggage then return later for check-in. But the Indian senior staff lady said that the room is ready which assigned on 2/F, on Saturday their booking is usually full so it is the only room available (Which is understandable), as I prepaid online in advance I had no choice but to accept it (but quite discouraging to prepaid on Trip.com anymore because the booking cannot be cancelled);
Then after I handed my credit card to this Indian lady at counter (looks like a senior staff) I was informed that they'll charge an ”early check-in fee” of AUD30 (despite I keep reiterating that I can come back in the afternoon), she convinced me to join the Avani membership so she can waive the fee for me in favor.
Was advised if I want a room on high floors, with better view, book on the Avani app instead.
Hotel near Melbourne Central Business District, Melbourne 67.6% of visitors choose this area
Price per night from:US$109
4.4/5
Excellent
GGuest UserEverything about this place says Motel, not 5 Star Hotel. Lack of housekeeping - our room was cleaned twice in 7 days and not well. We eventually got fed up and asked for clean towels. When we were at reception checking in, there were other guests complaining about their dirty rooms. Fifth restaurant - the breakfast buffet was terrible. There was no omelette bar or even a basic pancake machine. No option for included barista-made coffees either, which is a minimum at any “5 star” hotel. Strato restaurant - we booked this for a special occasion. There was zero recognition of this. They put us at a table beside the kitchen door and in a corner with no views despite a good corner table being empty the entire time we were there. We waited 30 mins each for 2 courses and we’re still eating 30 mins after the 2 hour allocation. The ambience was constantly disturbed by the kitchen yelling “service please!” Only upside was the extra bread and free mocktail they offered us, I assume due to the slow service. Slow lifts - we had to allocate an extra 15 mins to our departure whenever leaving the room. Poor service - as per already stated, the service was very poor if you compare it to any other 5 star hotel. It was average if you think you’re at a motel. Additionally, because they were training staff, service at the lobby bar was ridiculously slow. We waited 15 mins for them to serve 2 wines. Reception also ran out of vouchers (part of our package) and told us to come back later and say “we forgot to pick up some of our vouchers” rather than acknowledging their error. Location - we knew this going in but it is a long walk into the CBD and you need a Myki card because the nearest tram stop is outside the free zone. In summary: Avoid this place if you are looking for luxury. We booked this for a special occasion and were sorely disappointed. The only good thing is the views from some parts of the restaurants.
EEwa HelmaWe stayed here for 4 days. Good location if you want to stay near victoria market. Not far from the main area. Close to restaurants & trams (5to10mins walk). The apartment is big enough for 2 adults with kids. We got room with no view. Not sure if they have room with views. We love the heated pool 😄.
Hotel near Melbourne Central Business District, Melbourne 67.6% of visitors choose this area
Price per night from:US$90
4.2/5
Very Good
GGuest UserNot recommended for those who value their personal data security and privacy.
Not recommended for internati9nal travellers who may not have enough charge on their phones to complete 3 forms, then download and set up an app that requires constant internet and Bluetooth connections.
Booking required multiple insecure methods of sharing credit card details and identification documents along with 2 forms to fill out with personal details and an app to download in order to gain access to the Building entrance, Elevator, and Apartment.
None of this information was given to me prior to booking. I would not have stayed here if I had known the extent of insecure transmission of personal information and amount of admin and work required just to check in and stay one night. I work in this space and know the risks. Management is putting guests personal data at risks with the excessive documentation requests.
FYI, requiring someone to send credit card PICTURES and ID pictures over email is completely insecure. This is bizarrely at odds with the excessive security to get into the building.
The constant need to carry your phone everywhere or you'd be locked of the apartment or even the whole building was extremely stressful.
In terms of the actual room, once I got in, the bed, kitchen, lounge and floors were clean but the toilet had not been cleaned in a long time. This was not nice. You could see parts under the rim had not been cleaned in years. Toilet had also been recently used and not flushed properly upon arrival. I did not take photos of any of this, it was too gross.
I ended up buying paper cups as the glasses/cups as those supplied were not clean, tried to take a picture but it's hard to see. They were covered in fingerprints and fibres of some kind.
The view was nice and loungeroom was great, study nook was extremely handy for remote work. Balcony tiles are moving and could be a tripping hazard. Laundry was well equipped but did not have time to use it.
MMariThe staff at the reception are very friendly and extremely efficient in all my needs and inquiries. The housekeeping always makes my room new and clean. Location is at the city center which is convenient to all your needs and places to visit.
Hotel near Melbourne Central Business District, Melbourne 67.6% of visitors choose this area
Price per night from:US$95
4.1/5
Very Good
GGuest UserLocation: The location of the hotel is very convenient, many sightseeing points and shops are at walking distance (10-15 min). Moreover, there is a plethora of restaurants around the hotel and China Town was also a 10 min away.
Cleanliness: Although the room looks clean at first glance, without room service available, the room can get messy and dirty really quick. Moreover the toilet and cooking area are relatively small, which makes everything cramped together and drips everywhere. Another thing to note is that the shower place in the bathroom does not have proper enclosement which will cause water to splash all around when taking a shower to bath, especially the water closet which causes a lot of inconvenience.
Service: The staffs at the counter are very helpful and friendly. Not only they were polite but they will help and make your stay as pleasant as possible by assisting you with your needs (extra amenities and beds).
General Facilities and amenities: Even though you can always ask for extra amenities from staffs, the facilities ans other services in this hotel is completely lacking. As mentioned, there is no house cleaning service provided nor there are any other recreational facilities such as swimming pool or in house kitchen.
Another point to note is that Mentra 100 is not a big hotel, they only provide 1 or 2 room selections. If you are travelling with 4 ppl or above it is best to keep this in mind as some people might need to sleep in the living room given the limited space.
Hotel near Melbourne Central Business District, Melbourne 67.6% of visitors choose this area
Price per night from:US$86
4.0/5
Very Good
GGuest UserWe arrived at around 4pm on 26.12.21. I wasn't impressed by how filthy the floor of reception was. No one was on the check in counter so we followed the instructions and let ourselves into 307A. Walking down the corridor towards the room, we started to smell what could only be described as mould. When we opened the door, the stink nearly knocked us out. Of course, no one answered any phone calls we could make on this, being Boxing Day. We then found a supermarket open to buy some air freshener so that we could tolerate the stink for the night. We also composed an email asking for a refund on this night, of course, even now one month later, no response. By 10am on 27th December, a trainee was on reception and managed to find another room for us to stay in that night. We cancelled the third night accommodation be had booked and went elsewhere. This was a horrible experience.
YYANGJUANThe location is very good, it is very convenient to go out for dinner and shopping. You can see the seaside at a glance. The front desk helps to book a taxi for tomorrow. Very enthusiastic. The bad thing is that there is no 24-hour service. For example, at this moment, the room has noise from the refrigerator. I don't know how to solve it. It is very troublesome~ Figure 2 and Figure 3 are a nearby Japanese restaurant~