The rooms floor was filthy when we checked in, like our feet were always dirtier from walking around the room.
We had a double and single bed, the single bed still had sand in it when we used it.
The window in the room, at the top of the ceiling, had a thin curtain which didn’t do anything to block daylight. When the sun was up, we had to get up since the light shined right through the room. We were looking forward to sleeping in.
We had a tv which required a US adapter and the resort didn’t provide a US adapter.
The room phone didn’t work, we had to call reception using our cellphones each time we needed something.
Housekeeping forgot to lock our back door when we came back from being out for the day which was not reassuring for the security of our stuff.
They also helped themselves to BCAA gummies which was easy to notice since we had a new packet with 40, we only used 6 and when we left there were only 20 gummies in the packet.
Outside entrance was dangerously slippery and the floor boards were rotting.
The shower drain sump cover was not secure and kept slipping off which was really dangerous, especially having a toddler.
Some good things:
Amazing staff like Victoria from the bar was always so helpful.
The beach was beautiful and amazing, but it’s only safe at low tide with kids. Fish and crabs were abundant!
The food was okay but limited to one restaurant and no room service for mums who can’t go to the restaurant when your toddler sleeps early.