Reviews of Rayville Boat Houses

The service was extremely poor. The contact number provided connected to a lady who lives outside the property and told us to visit the reception in person. The receptionist was not at the desk and stayed inside a room playing loud music, making it difficult to get his attention from the reception counter. I had to knock loudly for about five minutes before he finally came out. The TV speakers were not working, and the bathroom door lock was also broken. There was no one available to assist or listen to customer concerns.

pretty good

The two bedrooms are upstairs and the bathroom is downstairs. It is really inconvenient to have to go downstairs to use the bathroom in the middle of the night.

Apollo Bay is the town where our family stayed the longest on this self-driving Great Ocean Road trip. Our family of five, two adults and three children, stayed in this cabin for three nights in a row. In addition to the beautiful scenery nearby, the most important thing is that it provides bicycles, boats, fishing rods, golf clubs, etc., and you can go to nearby courses. , play at the beach, we have fun every day! The owner Amanda and a friend of hers are taking care of these cabins. They are very nice people and can provide a lot of help to guests. For those of us living in domestic cities, burning wood in the fireplace to keep warm is a very interesting experience!

A very bad experience. No reply when I needed something. The host came to kick people out at 10 o'clock in the morning and said that other people would come to check in at 12 o'clock. They also asked for the cups to be washed. Since there are so many requests for B&Bs, they shouldn’t be called hotels.

The environment is very beautiful, the room is spacious and the kitchenware is complete. It is really enjoyable to see the residents of the villa next door eating hot pot on the balcony. The food is beautiful and the view is great.

There are two bedrooms on the first floor, and the living room and kitchen on the second floor. There is also a small terrace. It is a very cute room type. I need to throw my garbage into the street trash can next to the front desk. I sorted it but couldn't find the corresponding bucket. Several foreigners next to me told me to throw them all into the same bucket. I said it was a bit confusing, but the foreigner said it was very confusing. 😂

Super easy self check in and great accommodation overall.

Very good experience, very spacious and convenient

Don’t say anything. I will stay here every time.

Simple, clean and comfortable

非常不錯的酒店，各方面設施都很齊全，離海邊不遠，走路很方便，酒店二層樓上能遠望美麗的海景，下次到阿波羅灣還會選它

Place is absolutely filthy. We called the owner to complain and he didn’t want to know, we asked for a refund and refused. After some negotiations he agreed to refund half which we are still waiting for. Beware of stopping at this place it isn’t even fit for animals to stay in.

😊The location was good, easy walk to main street. The bed was comfortable. 😒On arrival at the Penthouse we found the glasses and crockery had to be washed before it could be used, the oven and hotplates where still dirty from a previous guest, the only two pans supplied where disgusting and not fit to use, the only pot was useable after a clean. The dishwasher had no symbols left on the door so no idea what cycle was in use The unit was not able to be secured as the upstairs sliding door latch had been forced and half the latch was missing. The kitchen mixer tap was loose, various lights didn't work. The toilet doesn't appear to be screwed to the floor as it moves when using it The drink coasters supplied are missing some feet from the bottom making them not useable with a flute glass as it made it very unstable Electric blanket didn't work on one of the beds No plugs supplied for the laundry or bathroom sinks A very well used sponge was supplied for cleaning Only 2 dishwashing tablets supplied and no tissues are supplied. At $880 for two nights, we found this accommodation seriously lacking and extremely disappointing. We wont be using the Booking site we used in future we found their reviews of this property misleading and I had to search their site for any less than great reviews.