Al-Hammamat Al-Tunisyya Street, Aqaba, Aqaba Governorate, 77110, JordanView Hotel Details
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1 night
DoubleTree by Hilton Aqaba Guest Reviews
4.2/5
Very Good
58 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.3
Cleanliness4.4
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All reviews(58)
Positive reviews(51)
Reviews with photos/video(6)
Friendly owner(5)
Negative reviews(7)
Mathew
King Room with City View Non smoking
Checked in Jun 2024
Solo travelers
1 Reviews
3.7/5
Posted on Jun 23, 2024
The hotel was good and well kept (apart from the gym) with very kind and helpful staff.
If you're looking for a pool lounging hotel, there are better options within a 20 minute walk as this hotel had one small pool.
The gym was not kept very well with weights everywhere and the equipment itself could have been better.
Ibrahim Eid H
King Room with City View Non smoking
Checked in Sep 2024
Solo travelers
117 Reviews
5.0/5
Outstanding
Posted on Sep 25, 2024
Clean , good location and polite staff
Guest User
Twin Room with City View Non smoking
Checked in Feb 2024
Solo travelers
6 Reviews
4.0/5
Very Good
Posted on May 11, 2024
Very good hotel and staff. I was able to be in à place with calm and serenity.
Guest User
King Room with City View Non smoking
Checked in Jul 2024
Travel with friends
1 Reviews
2.7/5
Posted on Jul 20, 2024
Cool staff but 0 cooperation
BASEM BISHARA
King Room with City View Non smoking
Checked in Jul 2023
Family
7 Reviews
3.5/5
Posted on Jul 19, 2023
the call center in Egypt were very rude hang up on me , the second call to confirm reservation they are unhelpful and took them 18 min to confirm simple thing
they kept me on hold for simple thing, they were unhelpful without any knowledge about hotel booking and rooms
one of our rooms 631 a/c was not working
very disappointed with hilton this time
to be fair, the reception disk T HILTON aqaba were very nice and helpful and tried to compensate us
Guest User
Twin Room with City View Non smoking
Checked in Apr 2023
Travel with friends
13 Reviews
4.7/5
Amazing
Posted on May 25, 2023
The hotel is at great location and the room is clean. Staffs are helpful & friendly. There’s a shop selling souvenirs just near the lobby, with a very friendly owner. We liked the breakfast, but the pool is a bit disappointed. Anyway, finding a decent room with this price in Aqaba isn’t easy. We enjoyed our stay there very much!
Guest User
Twin Room with City View Non smoking
Checked in Feb 2024
Booked for others
1 Reviews
5.0/5
Outstanding
Posted on Feb 25, 2024
Satisfied
Sufyan Baker
King Room with City View
Checked in Oct 2021
Couples
4 Reviews
4.2/5
Very Good
Posted on Oct 28, 2021
Very nice staff and clean hotel
Serena822
Twin Room with City View Non smoking
Checked in Sep 2023
Travel with friends
31 Reviews
4.7/5
Amazing
Posted on Nov 1, 2023
Environment: Downstairs is the busiest commercial street in Aqaba, which is very convenient for eating and drinking.
Facilities: A bit old, but parking is free and self-driving is very convenient. However, four bottles of free mineral water were given every day during the two days we stayed, which is very grand for a Jordanian hotel.
Service: Both the front desk guy and the security guard are extremely warm and polite! When we were drinking coffee at the open-air cafe on the first floor (along the street), if we encountered tourists chatting up the welcome security, they would come over and politely interrupt to help us avoid unnecessary harassment and chatting, and ensure that the overly chatting male tourists left before he left! This sense of service is simply great!
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MANI
King Room with City View Non smoking
Checked in Apr 2024
Business travelers
14 Reviews
5.0/5
Outstanding
Posted on Apr 15, 2024
Quiet and clean room, pretty good view.
Original TextTranslated by Google
Aiwanerbajingrendenanhaizi
Twin Room with City View Non smoking
Checked in Apr 2023
Travel with friends
184 Reviews
5.0/5
Outstanding
Posted on Apr 23, 2023
There is a Chinese restaurant next to it, the service is good
Original TextTranslated by Google
Xiaopangzizoushijie
King Room with City View Non smoking
Checked in Aug 2022
Other
32 Reviews
3.0/5
Posted on Sep 23, 2022
The room was very small for a long time, and it said there was an independent beach and it didn't.
Original TextTranslated by Google
Qianzhuodaxiangguangjie
Family Connecting Room
Checked in Apr 2022
Solo travelers
1 Reviews
3.0/5
Posted on May 1, 2022
In general, the price is not high
Original TextTranslated by Google
Mousa A
Checked in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 18, 2024
First of all, thank you very much to the people who build Double Tree Aqaba for their warm welcome to us, especially to the brilliant staff who are very accomodating especially to room service employee Mr khaldon and the recipient man Mr mustafa , the bar tender girl in the pool and the who even made a surprise wedding cake for me and my wife.also the facility was really good i cant say anything more but thank you and i really appreciate it.
Response from Property: Dear Mousa A, Greetings from DoubleTree by Hilton Aqaba! We would like to thank you for taking the time to share with us your very positive comments regarding your overall experience with us. We are glad to hear you enjoyed your stay with us. Definitely your review will be shared with the team members. DoubleTree by Hilton Aqaba team looks forward to welcoming you again in the near future. Regards, Alaa Shishani Front Office Manager
Marah A
Checked in Aug 2024
Family
2.0/5
Posted on Aug 26, 2024
**Terrible Experience - Not Worth the Money** I recently stayed at this hotel, expecting a five-star experience, but I was extremely disappointed. The cleanliness was far below acceptable standards, with dirty facilities and an unpleasant odor in the bathrooms. Even the lobby had a foul smell, which was really off-putting. The food was also a huge letdown. We booked our stay with meals included, but the dinner provided was minimal, with very few options to choose from, and not at all worth the price we paid. I regret spending my money here, as the hotel doesn't even deserve one star, let alone five. I would strongly advise against staying at this hotel.
Response from Property: Dear 316maraha, Greetings from DoubleTree by Hilton Aqaba. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back very soon. Kind Regards,