Reviews of Grand Tala Bay Resort Aqaba

They are average

it's is good Place for family

How many days of relaxation! The hotel is very large and clean, with excellent reception and service.

Great experience for a first with Trip.com

I want to thank everyone here for the amazing work they do , I come with my family and it was an amazing experience. The staff was incredible and professional specially the service staff (restaurant) Mr Mohammed the restaurant director, he was so kind to everyone even with the cats when they come and ask for food he feeds them. And Mr Ayman.H was also very friendly and kind with kids , thanks Miss Bayan , and everyone Thank you very much to make our vacation so enjoyable. See you again

Very disappointing experience so far – definitely not 5-star quality It’s August 9, 2026, and I checked in only a few hours ago. Unfortunately, within those first few hours, I already regret choosing this hotel. For a hotel that presents itself as a 5-star property, the experience so far feels closer to a 1–2 star hotel. 1. The room The bathroom smell is unbearable, and the ventilation/hood does not seem to be working, so the smell spreads throughout the room. The bedside lamps are not working either, and there are no pillows or blankets provided for the sofa bed, despite the room being booked for a family. 2. The swimming pool The pool was very dirty, with noticeable sand and dirt in the water. I also witnessed a guest cleaning their footwear in the pool while the lifeguard was watching and did not intervene, which I found very concerning from a hygiene and safety perspective. Another major issue is the pool depth. All the pools, including the children’s pool, are around 150 cm deep. I honestly don’t understand how this is considered suitable for young children. This review is based on just the first few hours of my stay, and unfortunately, there are already several issues that should not be happening at a hotel claiming to be 5-star. I still have two nights remaining, so I hope the rest of my stay will be a better experience and that these issues will be addressed.

Very disappointing experience. This hotel absolutely does not deserve its 5-star rating. The level of service and the overall standards are far from what you would expect from a hotel in this category. Honestly, even some 2-star hotels in France offer a better level of comfort, cleanliness, and service. We booked 2 suites advertised for 4 people each. However, upon arrival, we found that each suite was actually only suitable for 2 people. This does not match our reservation or the level of service expected from a hotel that claims to be 5 stars. The comfort is also extremely disappointing: the mattresses are very uncomfortable, and even the sofas are not suitable for proper rest. This is far from the comfort level expected from a hotel of this category. The building is poorly maintained and gives an impression of neglect. The rooms are dirty, the bathrooms are not properly cleaned, and the hygiene standards are clearly unacceptable. The service is terrible. You have to call reception several times just to get towels, bed sheets, or even a simple blanket. Despite repeated requests, nobody comes, or you have to wait for hours. The staff does not seem welcoming and often gives the impression of being annoyed. I was also surprised that some staff members I spoke with did not speak Arabic, even though the hotel is located in an Arabic-speaking country, which sometimes makes communication difficult. The parking area is extremely small and quickly becomes full, making the stay even more inconvenient. I am extremely disappointed. This hotel is nowhere near the standards of a real 5-star establishment. I absolutely do not recommend it.

Would not stay here again. We were travelling around Jordan, this was our 4th hotel and only one where we got an uneasy feeling in. Initial impressions were that it was fabulous however - Our room was filthy - there was a big wad of chewing gum stuck on the inside of the shower wall, and a big dirty boot print on the bedroom wall with a dead mosquito still stuck in it. Windows covered in handprints. Wish I'd taken more photos. Breakfast was terrible - it was cold, a big selection of food, but the quality was not good. I also waited 40 minutes for 2 drinks. The bar man took my order and said he would drop it down, but then kept serving other people at the bar. Had to go back up twice, in the end our drinks were just left sitting on the bar. The worst of it however was that members of our group had money stolen from their room, within an hour of checking in, by a member of staff. The hotel management acknowledged that a staff members key card had been used to enter the room after check in - but still, took no accountability, I don't understand this? It was handled horribly. Jordan is a beautiful country, you can get robbed anywhere you go, however it was the way this hotel handled the situation that made a horrible experience worse. Avoid.

Unfortunately, a poor experience. Service was very slow and phone calls went unanswered. I requested a room change because there was zero privacy (my room was directly connected to the neighboring room), and the shower drain was blocked — I reported it but nothing was done. On checkout, I called for help getting my bags to reception and no one showed up despite repeated calls. Would not recommend staying here.

Very disappointing experience with the restaurant staff. They were rude and unwelcoming, and acted as if they did not want us there. Completely unprofessional behavior.

I had high expectations checking into what is marketed as a 5-star property, but the experience fell short from the moment we arrived until checkout. Upon check-in, no one offered to guide us to our room — a basic courtesy I'd expect at any reputable hotel, let alone a luxury one. Given how large the property is, we ended up wandering the corridors for nearly 15 minutes trying to find our room on our own. A simple escort or even clear directions would have made a world of difference. The room itself was clean, which I'll give credit for, but that's where the positives end. The furniture is visibly dated and worn, and the mattresses are uncomfortable — not what you'd expect at this price point. To make matters worse, the bed frame creaked loudly with every single movement throughout the night, making for a restless and frustrating sleep. The most baffling issue, however, was the connectivity. In 2026, having no reliable Wi-Fi and weak cellular signal in a 5-star hotel is simply unacceptable. When I called the front desk to report the issue, I was told they offer 2 Mbps of free Wi-Fi — a speed that would have felt slow a decade ago — and that I could purchase a "25 Mbps bundle" as an upgrade. I couldn't help but wonder whether the weak cellular signal throughout the property was somehow deliberate to push guests toward paid packages. The staff were pleasant and polite, so this isn't about the individuals — it's about a system that is clearly failing its guests. For a hotel claiming 5-star status, the experience felt closer to a 2-star stay at a premium price. I would not return, and I'd caution anyone with high expectations to look elsewhere.

Perfect place for a friend trip. The hotel feels clean, nice food, and good atmosphere. Easy to relax and enjoy. From beach activities to evening shows. Everything was great, i will come back for sure.

Very nice vacation, the food in restaurant is amazing, service really good, nice beach and pools areas, I enjoyed every day of my stay, the entertainment is very fun and active. It was very nice experience. And I’d like to come back when I’d had a chance one more time

Grand Tala Bay Resort is one of the most relaxing beachfront resorts in Aqaba, especially if you’re looking for a peaceful escape away from the city center. The property is well-maintained, with beautiful landscaping and direct access to the Red Sea. The pools are spacious and clean, and the private beach adds a premium touch.