Lamentable welcome, no listening! Elevator cells working erratically, bedroom door cylinder defective. There are insect cocoons hanging from the ceiling of the shower. The breakfasts, for 13 euros are ridiculous and unworthy of a 3* hotel, not even a set or trays for the tables... Only the bedding is extra. It's more than disappointing, it's infuriating! Frankly, Hotel.com should investigate. This devalues the Hotel.com site. I find it scandalous that from the outset you point out the "parking lot" as a "strong point". There are only 3 places that must be "reserved" but only problem: no way to reserve. It's a new management and the only answer to our grievances: we're in the process of reviewing everything, in the meantime we can't do anything for you"... And the receptionist, and the director go back to their software, turning your head And to answer us: there are places everywhere in town.
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