Reviews of Holiday Inn National Airport/Crystal City

The location is great with free shuttle to DCA airport. It is a decent hotel worth the price.

Hotel is clean, accessible, within my work area. Staff are very accommodating, friendly and approachable.

The bulb at the entrance was not working. Curtain rod was broken.

The guest service lady was very kind to let us leave our bags thank you

Transportation is very convenient. The staff are very friendly.

Nice room Nice area Nice view

Right next to the airport, I saw the shuttle bus coming after picking up my luggage, which was very convenient. The hotel is a bit old, but the facilities are convenient and the soundproofing is good. The breakfast quality is good, recommended for business trips.

Generally speaking, it is OK, but eating is a bit troublesome. You need to get a meal coupon before you can have breakfast, unlike other Holiday Inns where you can just go and have breakfast.

Apart from being close to the airport and having a shuttle bus, there are no advantages at all! The service at the front desk was very poor, very bad. We stayed for three days, but they actually deducted our deposit of 530 yuan, and deliberately did not give us breakfast coupons! This staff member is extremely bad! We will keep tracking the complaint and let the whole world know his true face! Through the complaint to Ctrip, they admitted that they deducted 380 yuan more, and more than half a month has passed, and they have not refunded it. This is a very poor quality hotel. I suggest that you don't stay there unless it is absolutely necessary! 

I couldn't use it because it was just okay. I couldn't help it because of the problem that I was worried about. I was wondering if I should use it or not.

I like this hotel. There is a shuttle to and from the airport. The driver is very friendly. It is a 9-minute walk from the Crystal City subway station. If you don't drive, it is very convenient to travel. It takes a short subway ride to the museum. The room is big enough and quiet at night. There is a microwave. McDanld and CVS are next to it.

It is close to the airport and has an airport shuttle, so it is convenient. It is also close to the city subway station (crystal station) and has shopping, so it is in a good location.

The hotel is good and convenient transportation

Stayed overnight in Washington due to flight delay. The hotel is very good, Excellent location, good hygiene, large space. The hotel staff is good and the environment is quiet. It is a good choice.