Howard Johnson by Wyndham Arlington Ballpark / Six Flags

Ok property

Uncomfortable Room No continental breakfast. Soda machine not working. Shower head broken. Room smelled old

One night get away. Comfortable weekend getaway. Room was clean, and A/c worked awesome. Bed was comfy. Staff was nice.

We selected this hotel because it was close to Globe Life Field for the evening ball game. We arrived at 3:00 p.m. sharp to check in only to find out that their system was down and no one could get access to their rooms. An hour later they finally began to check people in meanwhile the gates had already opened a Globe Life Field. Our check-in request for two extra pillows that we filled out online in our pre check in was not followed so we had to wait additional time to get those pillows and take them to our room ourself. The balcony door would not open, so we called the front desk to ask for maintenance. We were told that maintenance was not available and that there was nothing they would do to accommodate us. We asked to speak to the manager, we were told the manager was not available. We asked for the managers name in order to reference it and for what time he or she would be available. We were told by the receptionist that she was not able to give us the manager's name, nor would she be able to tell us what time the next morning he would be on duty. She then placed us on a very long hold we finally wound up hanging up and recalling the front desk this time recording the conversation and making her aware of it as well. She once again said she could not tell us the manager's name nor when he worked nor would she even provide us with her own name. This was beyond suspicious and made us feel very unsafe. We reached out to *******, and they said they would flag the hotel.

No Breakfast I chose this hotel because it advertised complimentary breakfast as part of the stay. Unfortunately, no breakfast was provided — only complimentary coffee. This was misleading and created a major inconvenience, since the amenity was one of the main reasons I booked here. Given that the service promised was not honored, I am requesting a full refund for my stay. I hope the hotel addresses this issue promptly so that future guests do not have the same experience.

Howard Johnson x The Weeknd Love staying at this hotel over the years because it’s so convenient to attractions in the area (e.g. Six Flags, Globe Life Field, AT&T Stadium) We went to see The Weeknd at AT&T Stadium and we walked there instead of paying high dollar for parking and being stuck in the traffic post show. Room was good and bed was comfortable. Only problem we had was our room was right next door to the elevator so each time it went up and down we could hear it. Other than that we enjoyed our stay. Friendly staff as always. We will definitely stay here again next time we have an event to go to in this area.