Loews Properties in Arlington

Extremely friendly service. Clean rooms. I was nervous about staying near a busy area, but it was pretty quiet. Super convenient to walk to and from rangers games. Pool was nice, and had a park area nearby to take my dog to potty. Hotel provided my dog a bag with bowls, tag, treats, and poop bags. Would love to stay here again!

We noticed on first morning after first nights stay on our credit card a charge for 253$, when I called the desk, I was treated as if I was lying, the clerk began asking if we had eaten steak and salmon, I said no we ate at Troys. We had two drinks at the bar, but we used our credit card, nothing charged to our room. She told me an investigation would be done. Of course later she called back stating it was a server error. I would never stay here again, customer service is poor, and quality improvement is needed.