Guest User
November 2, 2023
Our short break at this attractive, international, family-oriented chain hotel in the charming town of Armação de Pêra had its ups and downs. The majority of the staff were helpful and attentive, and the facilities, for the most part, met our expectations. However, a mistake made by the tour operator, and the inappropriate, aggressive behaviour of some of their guests left a bitter taste. The food was a highlight of our stay, with excellent culinary offerings. Unfortunately, the restaurant could be chaotic to navigate, and some guests did not maintain proper hygiene, which detracted from our overall dining experience and left me very unwell. Furthermore, the outdoor dining areas were not up to par, unclean with bird droppings, which made outdoor dining less pleasant. On the bright side, the outdoor pool was lovely, even during peak times, though the health area and indoor pool could use some refurbishment and a thorough clean. Maintenance work was needed, but poorly prioritised/scheduled and disruptive. While the entertainment didn't align with my personal taste, families seemed to enjoy it. The hotel's location is undeniably a major plus. Armação de Pêra is a friendly, authentic, and relaxed town, and Albufeira is just a stone's throw away, cheap to visit in an Uber. Regrettably, the cost of our stay was relatively high, and the lack of security and some unruly clientele has left me hesitant to return (especially during peak season with the same tour operator). However, I would still consider staying with the same hotel chain again, provided it's a direct booking at the right price of course. All in all, our stay had its pros and cons.