Reviews of DoubleTree by Hilton Hotel Goa - Arpora - Baga

Fabulous experience, Highly recommended

Good hotel. Decent breakfast. Clean and tidy. Friendly staff.

Hotel is nice & clean also the pool is very good... The breakfast has lot of options all in all it is a decent hotel for the price you pay... You will not be disappointed..😊

Very worst experience they cancelled my booking without prior information don’t recommend this one

Had a wonderful stay at this hotel. The staff were very friendly, helpful, and attentive throughout our visit. The facilities were excellent, including a clean and well-maintained swimming pool. The overall service and hospitality exceeded our expectations. I would highly recommend this hotel to anyone looking for a pleasant and relaxing stay.

Stay was great, rooms spacious and clean, nice facilities and food was excellent. However initially we were given smoking room . When we reported they had to send a staff to verify. Staff acknowledged but first offered to spray room freshener. When we insisted we absolutely need non smoking room they made the switch. Didn’t expect this from Hilton brand

Not impressed with the hotel. Lack service and follow-up. AC and internet was an issue. Food was good and reasonably priced

We had been to the Hilton hotel with lot of expectations considering the brand but unfortunately the experience was a mere disappointment. I would never like to visit any of the Hiton hotels again. While they rate themselves a five-star hotel, but I would not even rate them a single start, they in the name of a hotel is a disgrace to the humankind, and the staff lack any kind of empathy. To begin with I got a very negative feeling when I checked in to the hotel, I had requested for an early check in but they told they were at full capacity during the off season at April. To my surprise I was charged 2,300 in the name of upgrade just to check in early. I would like to stress that they have no concept of early check in and please be aware of these ***** just trying to extract money. I felt it was a very cheap way of Hilton making money in such manner, may be it reflects the character of people seated there at the reception. It was just 1.5 hours early, even a local hotel would not do such a thing in the name of business. I call this the most cheap ways of looting guest. Also, he handed over me two extra cookies to add to the cheap behavior. This hotel is not at all suited for families with infants or small children, to my surprising they do not allow any kind of heating device in they so called king size room. There is a need where families would like to heat baby food or milk in the room or even sterilize the bottles, however as per they stupid hotel policy, this is not allowed. Further the price they charge is way too expensive compared to other Star Hotels. I have a kid with special needs where I carry a travel cooker to head her food, basically I carry frozen food which I heat for 10 minutes and they give it to my kid to eat. I tried explaining to the manager at the hotel that the requirement is one of kind and was required to use it only for 10 mins before lunch, however they fail to understand the need. Further to the twist, if I had known that this is their hotel policy where they lack any kind of empathy, and I am not sure if they need to be in the hospitality business. Well Double tree by Hilton Goa, Arpora may have won with their hotel policy, but they fail to understand a family with needs, had just been to have some quality time with my little 5 year old kid, but unfortunately Hilton failed to understand. Your bathrooms stink and are very small, with leaking water. The staff is laidback and have to call them multiple times to clean the room. The room did not even have basic stuff like toothpaste or a shaving razor. In conclusion my suggestion is if you find anything restricted in your scanning device, please let the guest know then and there only, Why the hell on earth do you want to charge me for the whole stay and then after few hours get back to me with restrictions. While I truly enjoy goa as a place and did not have any other issues, the main disappointment was my stay at Hilton. You may get a five star rating from someone but me as a parent of a special needs child I rate your hotel a disgrace in the name of hospitality, your staff needs to get trained and if there was something worst than 1 star I would have given you that as well. I have been to multiple star hotels both at India and abroad and I truly now know where Hilton hotel stands.

Nice hotel set away a couple of miles from the main beach which is nice if you want to be away from crowded places. Staff very helpful and great customer experience at the Hilton Double Tree. Would recommend to family and friends

The stay was marvellous… thankyou to the team at front office who did our checkin , fnb who prepared and served the food with live, room service who made sure we get the room clean and organised when we are back. I will definitely book the same once I m back to Goa. Taxi stand is near and the area is very safe for the female travellers.

We stay there a lot when in goa, really enjoy, the staff are great especially pool guys nigan snd bitel

Good atmosphere, good breakfast, neat rooms and bathroom

Very good stay...always recommended -Excellent location, near to baga beach -Room size is quite good and so the decor -The balcony is cozy and so the river view -staff is excellent and lobby is as grand as expected -breakfast spread is good Only downside is, external bike vendor were not willing to rent the bike due to local vendor issue.

Not recommended for couples. The property is clean. There is no valet, which is a first for a 5 star hotel, also parking is at a back side, you have to walk through garbage while getting back. Rooms were clean, but 2 single beds joined to make a double bed. Breakfast was also fine. Pool is quite dirty and location is not really wow. Its entry is through a lane, which has some other things, over all its a nice clean room, not a 5 star hotel and overpriced, also the location, behind the road is okay , can get stays in a better location