Hotel Rural Hacienda del Buen Suceso

Strange place is this one. You can only book for minimum 3 nights, no less! I would like to know what can you do for three days in Arrucas. There is a very goo restaurant "CASA BRITO......... I know this, but I can eat for 3 days non stop! You can look at the cathedral, but there is cathedrals everywhere!

We thoroughly enjoyed staying at La Hacienda. It is well located for Arucas, Las Palmas and routes into the interior aside from being a beautiful and atmospheric hotel. Our small suite was comfortable and gave us the space we needed for our 3 night stay though for longer stays with more than the one suitcase we had, I would say that occupants would regard it as somewhat cramped for a suite, though the additional 'downstairs' space might provide a useful extension of the room proper. Wifi was fast and stable which was not always the case with the hot water which, in the morning at least, took quite some time to run significantly hot. The detailing in the bathroom was a little tired and the varnished wooden steps you needed to climb to enter the large bath felt like a bit of a hazard when combined, inevitably, with water. The lack of a sink plug is not something I would expect from a hotel of this calibre. The bed was very cosy and comfortable. A stronger light in the main room would have made it easier to read at night time. Unfortunately, we didn't have time to avail ourselves of the swimming pool, garden and jacuzzi all of which looked very temping and well-maintained. Breakfast was a highlight. The selection was extensive and featured local Canarian specialities (such as Teror Chorizo and gofio banana juice) and some variants straight from the kitchen. My partner said the tortilla was one of the best she had ever had!. By contrast, dinner was passable but not of a quality commensurate with the standard generally of the hotel. At first glance, the menu looks to be of a good standard, featuring local cuisine but some of the mains (eg the gambas) turn out to be, in effect, tapas and therefore fall short of what you would reasonably expect at this stage of a dinner. The grilled canarian cheese starter was just a plate of molten cheese which was a very odd dish indeed. We felt dinner at the Hacienda was a reasonable choice if you had had a long day, were keen to get to bed and couldn't afford the time to drive into Arucas or LP but otherwise needed an overhaul not to risk disappointing those who might expect a higher general standard. Finally, parking is plentiful and if using a Sat Nav, enter Jardin de la Marquesa if, like us, you find the location hard to track down. All in all, this was a great choice for us and hope to return one day.

I was there for one night and the service in the reception was amazing. But I only have one thing that was a bit irritating. In the evening I went to the restaurant and had some food and I unfortunately got the waiter that didn’t understand a word of English and he also order the wrong food but then the other waiter came in and helped and sort it out.

- Beautiful rustic hotel placed in a banana plantation - Friendly staff who enjoys their job - Great breakfast and at dinner they serve a three course dish, where you can choose between different appetizers, main courses and desserts. - Peaceful area 15min walk outside the charming city of Arucas

This is a lovely hotel set in a banana plantation. The rooms are comfortable and the continental breakfast is good. Evening meals are unfortunately only a 3 course fixed price option with 3 choices of each course - generally appeared to be 2 soups and a salad for starters, pasta or rice mains and ice cream or yoghurt desserts. It is a pity as Arucas does not have a big choice of evening eating establishments and the restaurant setting at the Hacienda is lovely. I am sure that a bigger choice of local dishes would attract others to visit. All the staff are very friendly and attentive.

The location was nice - in a banana plantation - a good place to stay when exploring the island. Accommodation was good for the price as was breakfast. I found the staff were disinterested and the restaurant very poor.

We'd booked this for one night, but when we got there, we immediately booked in for a second night. Great hacienda, historic building, with quirky rooms, an slightly outdated bathroom. Our room had a lovely view over the banana plantation to the sea; although a little dark, it also helps to keep the room cool when hot. Outside was a lovely covered verandah with day beds to relax, some used books to borrow or swap, and plentiful bananas. It's pretty isolated, so no nearby restaurants etc., so if you need to go anywhere nearby, it's a car ride. They don't serve lunch, which is a bit of a shame as it means you have to leave the hotel to drive to get something to eat!! Also, there's no bar / snacks during the day, so all a bit bleak once breakfast is done. The dinners are quite nice, although the second evening the fish was still frozen, so a little disappointing. Also they ran out of tonic water and candles, so when the bar did open, no gin and tonics, and no candles at dinner. Breakfast buffet is pretty standard, but cooked eggs were completely ruined and overdone, plus a dodgy coffee machine, but all in all not too bad. The pool was very nice, although we seemed to be the only people using it, and there's a jacuzzi in one of the end buildings which you have to book. I'd recommend for one evening rather than two, because there are no facilities during the day, but I wouldn't have experienced that unless we had stayed for 2 nights. We had a leak in our ceiling from the room above and they put a wine bucket down to collect the water. Staff are nice, but I felt more could be done to improve the guest experience.

Sensational hotel, the sort of place you would go out of your way to stay in. Quirky, very well run, high quality breakfast, great vibe, nice decor. There's a slight abandoned feeling when you arrive, but behind the scenes everything is in place. And surrounded by approximately (I did a back of the envelope calculation) 300 million bananas.

I don't think you will find a more authentic hotel in the Canary islands, but our junior suite did have drawback. We visited in early May and the pool was a great place to lie and listen to the silence and the odd banana picking lorry, dogs howling in the distance and the true sound of Gran Canaria. Remember the north can be cloudier and cooler than the south if you are looking for a sunbathing holiday. We had a hire car which we found essential, but there is a bus stop outside the hotel entrance. I wouldn't want to walk into town as there is no path and steep, but it isn't far. If driving into Las Palmas parking is not easy nor cheap. The Arehucas rum tour is highly recommended, and the hotel left a complementary miniature for us a nice touch. There is a small mini fridge. No kettle though, and whilst reception sells cold drinks there is no bar service until 1830 and no way to buy a hot drink until then. The bed was excellent, but the pillow and cushion provided were not really up to the job. No airconditioning. We only had the sheets changed once due to no housekeeping on Mon and Fri. Take some flyspray, if you get a bug in your room it is difficult to get them and the ceiling is 20 foot away in the suites. The bathroom was dated, the bath and shower would have been very difficult to access if you were anything other than able bodied. The toilet flush stuck, there was no plug for the sink which had a big crack in it, and lots of dust near the extractor fan. Cracked tiles in the bath. We had a fair few cobwebs in the room and ancient dust, and the bulbs didn't match up anywhere in the hotel including our room, a mix of colours and types. It wouldn't take very long to go in and hoover up the cobwebs and sort the bulbs throughout the hotel just would make things look more cared about. Also the shower temperature fluctuated a lot if another room used the taps. New sun loungers arrived on the day we left, the wooden old ones were not looking their best. The staff were lovely, breakfast good. Evening meal was 22 euros, 3 courses and Canarian "hearty", and never left me hungry. Not much was open in the local area in early May.