Hotel Cala di Volpe, a Luxury Collection Hotel, Costa Smeralda

Everything about the hotel was great- the service, the suite, the overall experience. But the bed back design is honestly baffling. I hit my head on it every single day. A clear miss on functionality. And no common sense. If no one has ever brought this up yet, this needed to be said.

I have been going to Porto Cervo every year for the past five years. I have stayed at Pitrizza Hotel, Romazzino Hotel, and Cala di Volpe. We stayed at Cala di Volpe three times. The food, service, and staff of the hotel are very good. You reach the beach by boat service, which is a bit of a handicap. There is no option to dine at the beach, which is a downside, but the sea is wonderful. With its design and colors, it is one of the iconic hotels of Porto Cervo.

Beautiful resort in a great location, amazing view, many restaurants to choose from, and many more amenities . The decor is a bit outdated . Highly recommend it !

Staying in Hotel Cala di Volpe is always an absolute pleasure; it is quite simply one of the most unique and iconic hotels in the world ! Firstly the setting is on a magical a bay with the most beautiful views and we were especially appreciative to have been given a sea view junior suite with a balcony to take them in from. We ate at the Barbecue by the pool, Le Grand and Matsuhisa Japanese and each one of the restaurants was delicious with the buffet lunch and breakfast having such an amazing selection. But it is the staff that ultimately make a hotel and the staff at the Cala di Volpe are some of the best trained and professional in the world. They combined that with a warmth and friendliness which is always a winning combination. Particularly of note; Annalisa who with her concierge team went out of her way to help us plan various aspects of our trip to perfection, Luca Idini in reservations for his help and kindness with our reservation, Eleonora in guest relations for the many small touches such as the gift of the beautiful Cala fox teddy bear (as photographed) to take home, Andrea the head bar man for his delicious cocktails on the terrace and Franco Mulas the GM who was around the hotel every day with his humour and charm. You can always tell how well a hotel does things by the number of returning guests and it w nice to see so many familiar faces again from my previous stays  I cannot wait to be back next year...

For a Marriott property, we found the employees to be extremely rude. Don’t bother wasting your time if even to have lunch or dinner on this property.

I’ve never been treated so poorly by hotel staff. There was no mention of a minimum spend, and when we brought it up, the manager raised his voice and told us to go ahead and leave a bad review, arrogant, agressive, no apology, no professionalism. Worse, he behaved in a way toward my friend that crossed personal and professional boundaries, making her deeply uncomfortable. This hotel is now firmly on my blacklist, and I absolutely do not recommend it. Proceed with caution.