Service: The hotel staff were incredibly warm and thoughtful. The front desk kindly introduced me to all the available activities.
Facilities: The rooms are very spacious, and all face Mount Aso, offering a blend of Japanese and Western styles. Outside the window, there's the hotel's private lawn and Mount Aso in the distance, making it perfect for a relaxing getaway. On the first floor, there are separate large public baths for men and women, which are very new. There are also various facilities like a ping-pong room and telescopes, making it great for family trips. The parking lot is huge, which is quite luxurious to have in Japan.
The only slight drawback is that public transportation doesn't seem very convenient. Of course, stunning views and a private, expansive lawn necessarily mean it's not very close to the city center. Therefore, it's highly recommended for those with a car. After exploring Mount Aso, it's just a half-hour drive to the hotel. Taking a relaxing bath and then enjoying a delicious buffet at the hotel's second-floor restaurant is incredibly comfortable.
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