Eastern El-Galala Aquapark Ain Sokhna

Family trip, front disk is messed up but the manager doing his best, waited three hours to be delivered to rooms as previous guests were late check out, rooms are spacious and renovated lately, cleanliness is moderate, rooms maintenance is need lots and lots of work as some wood and metal (shower towel hanger) need repairing, staff most of them are friendly, FOOD (in CAPS) no variety at all so you are forced to pick one item or two as most, quality of is good which was shocking, the aqua park for adults and juniors are good up to reputation and joyfully, beach is shuttle bus access which is bit far from the hotel so we didn’t bother going there.

Was very good water sports and activities, was fantastic dayuse there, service not that fantastic but it’s okie to spend sometimes there Don’t visit at weekends as it very busy ………………………….,.,.,…,,,,……….. Will repeat it again maybe next year

I booked this hotel because I was looking for an aqua park for my children and it said that it’s a 5 star hotel. However, it’s not even close. It’s not a 5 star standard AT ALL. I came into the room and there was no shampoo or towels. The safe box wasn’t working. The toilet lights were very dim. There were no safety measures at the aqua park which made worry about my boys all the time. I was entitled to breakfast and dinner which was very cheap! No variety at all and people would just queue up at the stations. I didn’t enjoy any of the food except for soup. Even the water provided is just 1 water tank and people would queue up to fill up their cups. One time I asked for ice and I had to cause a scene for them to bring me some. I paid $272 per night and it’s not even worth a quarter of that!