Reviews of Art Hotel Athens

Aircon was not working for our two mights stay, only Nam was very helpful to provide a solution, he provided an extra room so we can sleep properly as we had to go to the port early morning and almost slept midnight

Ένα value for money ξενοδοχείο σε μια πολύ κεντρική και (δύσκολη) περιοχή.Τα παιδιά στη ρεσεψιόν πολύ εξυπηρετικά.

It was nice to be located on the side of the street. However, it is a pity that there are many dark alleys to get to the hotel

Hello. Cold breakfast every day. The omelette is cold. Is it old? Was it made three days ago? The hard-boiled eggs are cold too.

We were rather disappointed. The room was very small, with only curtains to block out the light. Since there was only a completely transparent door separating the bedroom from the bathroom, and since there is no curtain in the bathroom, we had light shining in from early in the morning. Breakfast was frankly not great (powdered juice, stale fruit, tasteless coffee). The hotel is quite well located because it's not far from the Acropolis. However, the area is very unsafe (drug ******* on every street corner). We encountered scarers more than once. If you book at this hotel, take detours off the main roads for your safety. And the best for last: we found a bedbug in our bed (well, in one of the two beds pushed together, as there were no double beds). It's a good thing we were leaving that day. When we reported this to the receptionist, he pretended not to hear us but did not hesitate to ask us to pay the tourist tax. Otherwise, on the positive side, the small pool on the top floor is quite nice, there is air conditioning in the rooms and the rest of the staff is quite friendly. We are not the type to criticize so easily, but we certainly do not recommend this hotel at all.

The lady at reception was very kind and spoke Italian. Upon arrival, we found a beautiful room with a huge whirlpool tub. It was clean and everything we needed was included. The location is convenient for getting around Athens.

We had a great time; the hotel had everything we needed and was close to the main attractions and the metro. The breakfast was good, the staff was friendly, and we thoroughly enjoyed our stay!

The landlord is very nice

We spent 2 nights here. The hotel served its purpose. The rooms were clean and a good size. The beds were comfy. We didn’t use the downstairs pool, it was very small and needed a clean. The upstairs pool was fine for my children to use. We didn’t have any problems in the area or see anything suspicious.

We checked into this hotel on Sunday and left within 20 minutes because the conditions were completely unacceptable. The room was not clean, the pillows were yellow-stained, and overall hygiene standards were extremely poor. The pool was also dirty and clearly not maintained. What concerned us most was the safety around the hotel. There were people directly outside our room openly taking and injecting *****, which made us feel very unsafe. This was not the environment we expected or paid for. Due to the cleanliness and safety issues, we could not stay and checked out almost immediately. Since then, I have emailed the hotel twice requesting a refund and have received no response at all, which has made the experience even more frustrating. Very disappointing experience and not at all as advertised.

First of all, don’t bother adding on breakfast if you have lactose intolerance or are vegan. Because the only options for breakfast are cold cut meats and cheeses. There are cereals available but when I asked if there was any soy milk available the unhelpful restaurant staff just said there was none. I’m allergic to milk as well as being vegetarian so I couldn’t eat anything. Reiterating what the other people have said, the rooms also seem a bit unclean and it’s in a really rough area/location.

I definitely do NOT recommend this hotel. While the rates may be lower compared to other options in Athens and the location might appear convenient, my experience was awful. The room wasn't exactly dirty but had a noticeable layer of dust. On our first day, when room was obviously supposed to be cleaned, it was evident that no one vacumed or anything. Additionally, the shower had a persistent leak, the bathroom was flooded after every single shower, and there was a lingering unpleasant smellfrom the toilet no matter how often it was flushed. The breakfast hours were pretty short, from 8 to 10 AM, which was challenging given our packed itinerary. Unfortunately, we only managed to have breakfast there once, and the food options were pretty bad anyway. I was particularly worried when I noticed that the scrambled eggs had green spots. Maybe they were just burnt, maybe not, either way, it shouldnt be a thing. The hotel is clearly outdated, no one really cares to maintain it. The AC barely worked, the walls are paper thin and you can literally hear people turning on their sink. The bed frame was essentially just a piece of wood with chipped paint, and the sheets did not appear to be changed regularly. While I don’t change my own sheets daily at home, it's worth noting. The bed cover was merely wrapped in bed sheets, every day you will wake up tangled in them. The shampoo bottle was empty and was never refilled. I brought my own so it was fine, but it was completely empty already when we arrived so that on its own is weird and shows they really dont pay attention. The surrounding area was another concern. Even if the hotel was satisfactory, the neighborhood did not feel safe, especially after dark. We had an occasion where our Uber driver expressed concern about the area, warning us that it was less than desirable. You know youre in a bad area when even your uber driver is concerned. Although we did not personally experience it, several other reviews mentioned issues with bedbugs. So please keep that in mind and be careful. Ultimately, We relied too much on reviews from the booking website. Well have a lesson for the future to do better research when it comes to hotels. The booking website removes the negative reviews which is why we decided to go there, cause on the website it had pretty good reviews for a pretty good price. On a positive note, the staff were friendly and accommodating, but unfortunately, that does not outweigh the various issues we encountered during our stay. If youre looking for a place to stay in Athens, PLEASE, dont pick this one. You can pay a couple hundred more but have a much much better and safer experience. SAFER being the key here.

Very rude man and terribly bed

Arrived at Art hotel after a wonderful 5 star cruise to enjoy 2 days in Athens. Couldn’t check in until 3pm - not a problem as we wanted to explore. Have to say the girl at reception was really lovely - the only plus. The area did not feel safe to me. So walked to city centre -at least 1.5 km. Walked back needing a shower and a drink. Could not have either - no towels until 6pm as they were in the laundry and no bar. The room was terrible. Fridge and hairdryer not working and no shower only small bath with hand held shower head. Bathroom was grimy and air conditioning on the blink. Asked for another room and the said they wouldn’t know until 6.30 pm. They say this hotel is 4 stars. Are they kidding? 2 at best. We left and booked a fab apartment in Plaka in the heart of everything.