Divani Palace Acropolis

Reviews of Divani Palace Acropolis

Divani Palace Acropolis

Parthenonos 19, Athina, Athens, 117-42, GreeceSee Hotel Details
Divani Palace Acropolis
Divani Palace AcropolisDivani Palace AcropolisDivani Palace Acropolis
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Guest Reviews

9.1/10
Great
137 Reviews
Verified reviews
Location9.4
Amenities8.8
Service8.8
Cleanliness9.2
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All reviews(137)
Positive reviews(37)
Reviews with photos/video(9)
Great location(14)
Awesome stay(8)
Delicious breakfast(7)
Convenient location(7)
Awesome rooms(6)
Friendly staff(6)
Guest User
Superior Room
Stay Date Feb 2023
Solo travelers
1 Reviews
8.0/10
Very Good
Posted on Mar 20, 2023
Perfect location, nice room. The room wasn't ready on time, and daily cleaning is late. That charged me extra 12 euro for taxes. I think that was out of the deal.
Response from Property: Dear 高级房 , Thank you for taking the time to share your positive feedback, it means a lot to our team .It is also our belief that our hotel is very well located in the city, since we are just 5’ away from the closest metro station and the major attractions that Athens can offer you .We would like to inform you that the charge of 12 euros is the government tax and we cannot make any alterations.We hope that we will have the opportunity to welcome you again in our hotel for a memorable stay with us.Kind Regards, The Divani Acropolis Guest Relations team.
Guest User
Executive Room
Stay Date Mar 2025
Family
15 Reviews
8.5/10
Very Good
Posted on Apr 19, 2025
Old hotel but in a great location. 5 minutes walk to the Acropolis. The restaurant on the top floor of the hotel overlooks the Acropolis, perfect for dinner. Afternoon tea by the swimming pool is quiet and comfortable, also a must.
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Response from Property: Dear Guest,Thank you for your valuable feedback.We’re delighted you enjoyed your stay and appreciated our prime location—just a short walk from the majestic Acropolis. As you mentioned, while our hotel carries the charm of an older building, we are constantly working on renovations to enhance the overall guest experience.We’re especially proud of our newly opened Acropolis Secret Bar & Restaurant, which offers stunning views of the Acropolis—an ideal setting for a memorable dinner. We're also glad you found our afternoon tea by the swimming pool relaxing and enjoyable.We truly appreciate your kind words and look forward to welcoming you back for an even better experience next time.Warm regards,The Divani Palace Acropolis Guest Relations Team
saintxu108
Essential Room
Stay Date Jan 2025
Business travelers
16 Reviews
10.0/10
Outstanding
Posted on Feb 26, 2025
I stayed for 7 days and it was pretty good. It's very close to the Acropolis and very convenient. There are some big stones of Athens' ancient monuments in the dining area on the underground first floor of the hotel. The breakfast is very good. The hotel has a recommended parking lot. If you can find a parking space on the surrounding streets, it is free, but it is difficult to find
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Response from Property: Dear saintxu108,Thank you for sharing your experience with us! We’re thrilled to hear that you enjoyed your 7-day stay and found our location so convenient, especially being close to the Acropolis. We're glad you liked the unique touch of the ancient stones in the dining area and that you enjoyed our breakfast offerings.We appreciate your feedback about the parking situation. While the surrounding area can be challenging for parking, we’re happy to know you found our recommended parking lot helpful.We hope to welcome you back on your next visit to Athens!Best regards,The Divani Palace Acropolis Guest Relations Team
Guest User
Essential Room
Stay Date Nov 2024
Family
5 Reviews
10.0/10
Outstanding
Posted on Dec 30, 2024
The front desk service is proactive, warm and thoughtful, and the attitude is very good. The recommended rooftop garden restaurant and bar, with a stunning view of the Acropolis from afar. The hotel is in a good location, a 5-minute walk from the Acropolis Museum. Free chocolate and lemon water sauna in the lobby. Free sauna also has dried prunes and apricots. Great breakfast
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Response from Property: Dear Guest,Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience during your stay. Our team strives to provide warm and thoughtful service, and we're glad that it made a difference for you.It's great to know that you enjoyed the rooftop garden dining bar and the breathtaking city view. We're also happy you took advantage of our convenient location near the Weicheng Museum and appreciated the complimentary amenities in the lobby and sauna.We are delighted you loved the breakfast as well—it’s one of our favorite offerings to share with our guests.We truly appreciate your kind words, and we hope to welcome you back soon for another memorable stay!Warm Regards,The Divani Palace Acropolis Guest Relations Team
Guest User
Executive Triple Room
Stay Date Mar 2025
Travel with friends
3 Reviews
10.0/10
Outstanding
Posted on May 12, 2025
The hotel is very close to the Acropolis. You can see the night view of the Acropolis from the balcony at night. Highly recommended.
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Response from Property: Dear [Guest's Name],Thank you so much for your wonderful review! We're delighted you enjoyed our location near the Acropolis and especially the stunning night view from your balcony—it's truly one of the highlights of staying with us. Your recommendation means the world to us, and we hope to have the pleasure of welcoming you back soon.Warm regards,The Divani Palace Acropolis Guest relations Team.
Cengwenjun
Executive Triple Room
Stay Date Jul 2024
Family
11 Reviews
9.7/10
Amazing
Posted on Aug 8, 2024
The room is big enough, fully equipped, and is a 10-minute walk from the Acropolis. It takes more than an hour to get to the airport by subway, which is very convenient.
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Response from Property: Dear Cengwenjun. Thank you for your wonderful review and for giving us such a high rating! We're thrilled to hear that you enjoyed your stay, especially the spacious room, complete furnishings, and our convenient location near the city center.We appreciate your understanding regarding the travel time from the airport, and we're glad to know that you still found the location convenient. Your feedback on our services is also valuable, and we'll strive to make improvements to reach a full 5/5 on your next visit.We look forward to welcoming you back soon!
Guest User
Executive Room
Stay Date Jun 2024
Family
10 Reviews
8.0/10
Very Good
Posted on Jul 26, 2024
The hotel is located on a small road in the old town, between the Acropolis and the Acropolis Museum, and it takes no more than ten minutes to walk to both. The Acropolis can be seen on the left side of the balcony in the Acropolis-view room. The surrounding area is safe, with many restaurants and supermarkets nearby, and there are small roads nearby, so you can avoid the strong sun in Athens by walking on the small roads. The hotel facilities are old and do not meet the domestic five-star standards. The breakfast is not bad, but freshly squeezed orange juice must be ordered separately from the waiter.
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Response from Property: Dear Guest, Thank you for taking the time to share your detailed review. We are pleased to hear that you enjoyed our prime location between the Acropolis and the Acropolis Museum, as well as the safety and convenience of the surrounding area with its many restaurants and supermarkets. We are glad you appreciated the view from your room and found our breakfast enjoyable, especially the freshly squeezed orange juice. We apologize that our hotel facilities did not meet your expectations for a five-star standard. Your feedback is valuable to us, and we will use it to make necessary improvements. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Best regards, The Divani Palace Acropolis Guest Relations Team
Guest User
Executive Room with Acropolis View
Stay Date May 2024
Other
8 Reviews
6.5/10
Posted on Jun 15, 2024
The hotel is in a good location. Not far from the Acropolis. The hotel facilities are average, equivalent to domestic three-star hotels. The breakfast is very average. There are many tourist groups. There is almost nothing to eat.
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Response from Property: Dear Guest,Thank you for sharing your feedback. I’m glad you found our location convenient and close to the Acropolis.We feel sorry to hear that our facilities and breakfast didn’t meet your expectations. We strive to provide a range of amenities and a satisfying breakfast, and I’m sorry that we fell short in these areas. Your comments are valuable, and we’ll use them to look at how we can enhance our offerings.We appreciate you letting us know about the tour groups; we’ll consider ways to manage this better in the future. If there’s anything specific you’d like to see improved or if you have any additional suggestions, please feel free to reach out.Thank you for your input, and we hope to have the chance to provide a better experience for you next time.Best Regards,The Divani Palace acropolis Guest Relations Team
Esam
Essential Room
Stay Date Dec 2024
Business travelers
4 Reviews
8.0/10
Very Good
Posted on Feb 13, 2025
The place, the workers and the atmosphere were very nice. I highly recommend it
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Response from Property: Dear eSAM,Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed the place, the atmosphere, and the service provided by our team. Your recommendation means a lot to us, and we truly appreciate it.We look forward to welcoming you back soon!Best regards,The Divani Palace Acropolis Guest Relations Team
Leonardo Lu
Superior Room with Acropolis View
Stay Date Oct 2024
Business travelers
2 Reviews
9.5/10
Amazing
Posted on Nov 11, 2024
Everything was very good. The only thing was that the air conditioning panel in the room was not adjusted to 0% brightness, which woke me up in the middle of the night, and I had to call room service to fix it.
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Response from Property: Dear Mr. Lu,Thank you for taking the time to share your experience with us. We’re delighted to hear that you found your stay enjoyable overall.We appreciate your feedback regarding the air conditioning panel brightness. We understand how important a good night's rest is, and we regret any inconvenience caused by this issue. Your comments have been shared with our maintenance team to ensure we find a more permanent solution to enhance our guests’ comfort.Should your travels bring you back to Athens, we would love the opportunity to welcome you again and ensure an even better stay.Warm regards,The Divani Palace Acropolis Guest Relations Team
Qiufeng35
Executive Room
Stay Date Oct 2024
Couples
7 Reviews
8.0/10
Very Good
Posted on Nov 9, 2024
The room is a bit small, but the location and breakfast are good. It is a hotel with high cost performance.
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Response from Property: Dear Qiufeng35,Thank you for sharing your feedback with us. We’re glad to hear you appreciated our prime location and found Divani Palace Acropolis to be a good value. We understand that room size is an important aspect of your stay, and we appreciate your input as we work to enhance the guest experience.We hope to welcome you back soon for an even more comfortable stay!Warm regards,The Divani Palace Acropolis Guest Relations Team
Qiyiguoleyuan 🥝
Executive Triple Room
Stay Date Aug 2024
Family
21 Reviews
10.0/10
Outstanding
Posted on Sep 11, 2024
The location is superb. Almost all attractions are near the hotel and can be reached in just over ten minutes on foot. The room is comfortable
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Response from Property: Dear Qiyiguoleyuan,Thank you for your fantastic 5/5 review! We're thrilled to hear that you found our location to be superb and that all the major attractions were within walking distance. It’s also great to know that you enjoyed the comfort of the Executive Triple Room.We look forward to welcoming you back for another wonderful stay at Divani Palace Acropolis!Best regards,The Divani Palace Acropolis Guest Relations Team
Shinianqianhou9601
Essential Triple Room
Stay Date Jan 2024
Family
9 Reviews
9.0/10
Great
Posted on Feb 14, 2024
The hotel is in a first-rate location, right at the foot of the Acropolis, very close to the subway station and the Acropolis Museum. I made a reservation at midnight without noticing that breakfast was not included. After I found out, I discussed with Ctrip to change to a package with breakfast. As a result, Ctrip and the other party failed to negotiate successfully, and were told that breakfast could only be added on the spot, 28 Euros per person. I thought it was expensive, but when I went to the restaurant, I found that more than 200 RMB per person was not cost-effective, because the breakfast was very average. There was a bottle of water when I entered the room. I stayed for two days, thinking that there would be water on the second day, but there was no water. I called the front desk and they said there was water in the mini bar, 500ml of water for 6 Euros. The room is considered large for a European hotel, and the bed is quite comfortable.
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Response from Property: Dear Shinianqianhou9601 ,We would like to thank you for taking the time to share with us your comments. We are happy to hear that our hotel's location was convenient for your daily activities during your vacation. It is sad to hear that you were not satisfied with the breakfast . We hope that we will have the opportunity to welcome you again to offer you a more pleasant stay with us. Kind regards The Divani Acropolis Guest Relations Team .
Tutututututu
Essential Room
Stay Date Jul 2024
Family
4 Reviews
10.0/10
Outstanding
Posted on Aug 15, 2024
Convenient transportation and first-class location. The hotel's lunch and dinner ingredients are great!
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Response from Property: Dear Guest,Thank you for your fantastic 5/5 review! We're delighted to hear that you enjoyed every aspect of your stay, from the surroundings to the service. Your kind feedback motivates our team to continue delivering excellent experiences.We hope to welcome you back to Divani Palace Acropolis soon!Best regards,The Divani Palace Acropolis Guest Relations Team
Guest User
Superior Room
Stay Date Jun 2024
Couples
23 Reviews
9.0/10
Great
Posted on Jul 16, 2024
The room was average, nothing special. The front desk service was average. Maybe the room we booked was not cleaned up, so we had to wait in the lobby, and then we didn't ask. When I asked, they said we had to wait a few minutes, but we probably waited for 20 minutes. I asked the second front desk staff, and it was not bad. They immediately followed up and arranged. When I checked out, the male front desk staff seemed very busy. He was on the phone and checking if the minibar was consumed. Later, he ignored me. I was still waiting there, and then I interrupted him, and he said everything was ready. But the location of the hotel is really good. It takes only a few minutes to walk to the Acropolis and is very close to the Acropolis Museum. The breakfast is quite rich, and the service of the staff in the breakfast room is very good. The lobby of the hotel is very large, with many places to rest, and lemonade, which is really necessary, because Athens is so hot, and the first thing I want to drink when I return to the hotel is lemonade.
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Response from Property: Dear Guest,Thank you for taking the time to share your detailed feedback. I'm glad to hear you enjoyed the location of our hotel and found the breakfast and lobby amenities to your liking.I apologize for the inconveniences you experienced with our front desk service and the delay with your room. It’s clear that we missed the mark in providing the level of service you deserve. I will address your concerns with our team to ensure that we improve our processes and enhance the guest experience moving forward.Your comments about the staff's attentiveness and the waiting times are particularly valuable, and I will ensure that they are reviewed for improvement. It’s also good to know that our breakfast service was up to your expectations and that you appreciated the lemonade on such a hot day!Thank you again for your feedback. If you have any more suggestions or if there’s anything else we can do for you, please don’t hesitate to reach out. We hope to have the opportunity to better serve you in the future.Best regards,The Divani Palace Acropolis Guest Relations Team