Reviews of New Hotel

Response from Property: Dear Suzy S.Thank you for taking the time to share your feedback with us.We’re pleased to hear that you enjoyed our convenient location, found our team attentive and helpful, and appreciated the room upgrade. Your positive comments are truly encouraging for our staff.At the same time, we sincerely apologize for the inconvenience you experienced with the air conditioning. The issue you describe is certainly not the standard we aim to provide, and your comments have been shared with our maintenance team so that this can be addressed promptly.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a fully comfortable and improved stay.Best Regards,Michaloudis VangelisFront Office Manager

Response from Property: Dear guest,Thank you so much for your glowing review and for giving us an almost perfect score! We are absolutely thrilled to hear that you had such a wonderful experience once again at New Hotel. We truly value our esteemed guests, and it is always our goal to offer high-quality service and superior hospitality.We are especially happy to know that our staff’s helpfulness and friendliness made a positive impact on your stay. Your kind words motivate us to continue delivering exceptional service to all our guests.We look forward to welcoming you back to New Hotel on your next visit to Athens.Happy Travels, Natasa Papaefstathiou Hotel Ambassador

Response from Property: Dear Jose,Thank you so much for choosing New Hotel during your stay in Athens and for sharing your kind review. We really value our esteemed guests, and our aim is to always offer high quality service. Our teams’ only purpose is to offer hospitality, high quality service and to best accommodate our guests at all times. Kindly note New Hotel offers different types and sizes of rooms, from 20-65 sq.m. so as to cover every possible need of our guests. Additionally, and in order to avoid any surprises for our guests, the size of every room type is published on our website so as for the guest to choose the room that meets his or hers needs and preferences. Once again, thank you for your thoughtful comments. We look forward to welcoming you back for an even more memorable experience.Happy travels, Michaloudis VangelisFront Office Manager

Response from Property: Dear guest,Thank you so much for choosing New Hotel during your stay in Athens as well as taking the time to share your high score review. Our aim is to offer our guests a “home away from home personalized experience “and we are glad that we passed on this warm “New” feeling. We really value our esteemed guests, and our aim is to always offer high quality service and superior hospitality at all times. We are truly excited to read that our strategic location added value to your Athenian explorations. We will share your amazing review with the rest of our team and we will be happy to welcome you again in the near future.Happy Travels, Natasa PapaefstathiouHotel Ambassador

Response from Property: Dear ken09f,Thank you for choosing New Hotel for your recent stay in Athens and for taking the time to share your valuable feedback along with your kind rating. We truly appreciate our esteemed guests, and it is always our top priority to deliver high-quality service and authentic hospitality.We are delighted to hear that our central location enhanced your visit, making it convenient for both travel and dining. It’s also wonderful to know you appreciated our service and communication, and we’re especially pleased that your breakfast suggestions contributed to an improved experience the very next day.While our breakfast is served at the ground-floor Lobby Bar to ensure accessibility and comfort for all guests, we understand your preference for a view, and we’re happy to share that our rooftop Art Lounge restaurant opens right after breakfast time, offering stunning views of the city.Regarding room size, please note that New Hotel features a wide range of room categories, from 20 to 65 sq.m., including our spacious penthouse suite. Full descriptions and photos are available on our official website, allowing guests to choose the option that best matches their preferences and needs.Once again, thank you for your thoughtful comments. We look forward to welcoming you back for an even more memorable experience.Happy travels, Natasa PapaefstathiouHotel Ambassador

Response from Property: Dear Guest,Thank you so much for choosing New hotel once again during your stay in Athens as well as taking the time to share your experience. We really value our esteemed guests, and our aim is to always offer high quality service and superior hospitality at all times. Regarding your comments about the noise, we understand the importance of a peaceful and comfortable environment. All of our rooms are equipped with triple-glazed windows to minimize noise, given our central location just 200 meters from Constitution Square and within walking distance of the city’s main attractions. Please be assured that we take your feedback seriously, and we will carefully evaluate the situation to identify potential areas for improvement. We are committed to providing an exceptional experience to our guests, and your comments will assist us in enhancing our services. We truly value your insights and hope to have the pleasure of welcoming you back in the future for an even more comfortable and enjoyable stay.Happy Travels, Always at your disposal, Natasa PapaefstathiouHotel Ambassador

Response from Property: Dear guest,Thank you so much for your glowing review and for giving us a perfect 10! We are absolutely thrilled to hear that you had such a wonderful experience at New Hotel. We truly value our esteemed guests, and it is always our goal to offer high-quality service and superior hospitality.We are especially happy to know that our staff’s helpfulness and friendliness made a positive impact on your stay. Your feedback is very valuable to us, we will share your amazing review with the rest of our team, and we will be happy to welcome you again in the near future!! Happy Travels, Natasa Papaefstathiou Hotel Ambassador

Response from Property: Dear Guest,Thank you so much for your glowing review and for giving us a perfect score! We are absolutely thrilled to hear that you had such a wonderful experience once again at New Hotel. We truly value our esteemed guests, and it is always our goal to offer high-quality service and superior hospitality.We are especially happy to know that our staff’s helpfulness and friendliness made a positive impact on your stay. Your kind words motivate us to continue delivering exceptional service to all our guests.We look forward to welcoming you back to New Hotel on your next visit to Athens.Happy Travels, Natasa Papaefstathiou Hotel Ambassador