JW Marriott Atlanta Downtown

Here’s a polished hotel review you can use: ⭐⭐⭐⭐⭐ Excellent Stay! I had an outstanding experience during my stay. The hotel was exceptionally clean, well-maintained, and welcoming from the moment I arrived. The staff was friendly, professional, and went above and beyond to ensure everything was perfect. The room was comfortable, spacious, and equipped with everything I needed for a relaxing stay. The amenities were excellent, and the overall atmosphere made me feel right at home. I truly appreciated the attention to detail and commitment to customer service. I would highly recommend this hotel to anyone traveling to the area and will definitely stay here again in the future. Thank you to the entire team for a wonderful experience! ⭐⭐⭐⭐⭐

My husband and I had an amazing and awesome time at this hotel. Kudos to the female manager, she was outstanding and the staff workers were excellent. I have never visited a hotel were the entire staff was so professional and friendly. We will definitely be back on our next vacation, keep up the outstanding customer service.

I think they should update the pictures so it can show more of the hotel, the pictures that is on there is giving false information the pictures are showing more of where the residents stay. There incidental fees is $300 a night after I was told it was $200. The staff didn't tell us that they are renovating, the bars was not open. They did have the store part making drinks but it wasnt the same. The pool area was closed at the first sign of darkness.Everyone wasn't on the same page. Cleaning staff kept coming to our room to clean after we checked in and before we checked out.The room was amazing.

Required a $300 hold on top of the money paid for the room. Management said it would be released 10 business days after checkout. It’s been 13 days and the money is still on hold and having trouble getting to the customer service line. They also no longer offer the room with the floor to ceiling windows which is why I booked it in the first place. I stayed here previously before they renovated and rebranded so I was expecting to get the same room as last time. Especially since they still advertise this in pictures. Corner rooms now have windows with the bottom half covered.

The property will welcome pets but with a $100 fee. However its a good hotel to stay at and a 20 min walk to State Farm Arena or the Benz. The room was clean and the staff was very friendly.

Everything was very beautiful. But due to rennnovations, I couldn’t use everything like I would have liked. It was already in the reservations tho, so they gave us a heads up. But elevators were really slow

I booked a room here and they didn’t have it ready when I got there couldn’t give me a time when it would be ready so I settled for another room without being compensated for their mistake. Then I was not notified the pool and wet bar was closed before hand I would have never booked here for the price if I had prior notice.