Artmore Hotel - Midtown

This hotel is honestly an embarrassment to the city of Atlanta. Either upgrade the place, or tear it down. Also, during the late night hours, it would be nice to have someone on duty who is about customer service and not about being in their phones while helping customers

This was my worst hotel experience so far. The hotel is totally unkept and just plain filthy from the grounds to hallways and public area. No amenities at all except one small soap for 2 people. Nightly rate $ 163.—?? We might have been the only guests and this morning at check out I was told the property will close tomorrow I had booked the room through ***********

They are closing Saturday for renovations, but don’t say this on their website. They didn’t have my reservation, yet I booked on the actual website for the hotel. All amenities are closed. They tell you it’s valet / $30 required, but there isn’t. You park yourself in an underground garage that is so small I couldn’t get out without hitting a pole. THEY LOCK THE GARAGE SO YOU CANNOT GET TO YOUR CAR OR GET OUT. They will tell you 24 hour check in, but there is no staff from 11p-7a. Just 1 security guard. A man showed up for his reservation and the security guard wouldn’t check him in and he had to sleep on a couch in their courtyard. I was charged more than I was told, it was so terrible. No food, no bar, no WiFi. They had a keurig and 2 pods in my room. NO COFFEE CUPS. This hotel is literal trash. It may have been nice with the amenities (it’s super cute!!!) but it’s complete bait and switch. The water doesn’t get hot, they don’t give you sheets for the pull out bed. No one is there past bedtime for you to get assistance. They even left early and we couldn’t get back in the hotel (walked back from a concert) until my son found a security guard. Then since we couldn’t get to our car, we spent over $100 to grub hub food and phone chargers.

$20 to park but the additional $80 isn’t explained. Three flushes to finally work. Noisy AC system all night off and on. Lumpy bed. Some lamps worked. Smelled like smoke. Internet was not working. Not worth a $250 stay per night once you add up all the fees etc. I’m sure Motel 6 has higher quality.

The room is big The bed is good. The bathroom is gross, sticky, and yucky corroded . The afternoon desk lady has a nasty attitude. Location was great for Marta access to reach out activities. Also for access to food court and Whole Foods market.

Needs refresh, bar closed, no daily housekeeping. Rooms are dated, but good value for the price. Clean on checkin, quiet. Nice staff. Also right across the street from Metra, which is nice. I would stay again, but not my first choice.