Embassy Suites by Hilton Atlanta Midtown

Had a comfortable stay here. Room is spacious and breakfast is good. Location is excellent.

Great hotel with good breakfast. Pool was very cold and parking was $45/ day.

The rooms were nice and clean. The staff was helpful. However, the parking situation is awkward for check-in, and you can really hear noise from surrounding rooms in the bedroom area.

Pros: They offer 2 free cocktails and snacks in the lobby in the evening. Breakfast is included and lots of good options. It's close to things to walk to. The bed was comfortable. Cons: It's $45 per day to park. The pool was down for half our stay and cloudy when open. The heater/ac was loud and you can hear a lot of street noise. Asked for extra pillows and blankets and they couldn't deliver to our room, had to pick up at the front desk.

The hotel was completely understaffed. The information on the website about the location was not accurate. It said it had a restaurant…no. The food was served at the little bar and very limited. Bar closed at 10pm. Website said it closed at midnight. The advertised in-dining but there was no room service of any kind. We requested pillows and sheets for the pullout bed because there were none one the room…we requested extra towels for the second day we were there and every time we had to go down to the front desk to get said items. People who came to my room were not wearing a uniform of any kind. You couldn’t tell who worked there. It made me very uncomfortable. We stayed for four days, 3 nights and I will never stay again. It was horrible and this is just a brief overview.

Firstly, if you want to park on premises it's $45 per night. We opted to use a parking garage across the street for $16 but had to cross a busy street hauling luggage which was about a 10m walk & very busy (if you opt to stay here, park in section 16 to be the closest). We arrived around 3:45 (45m after check in time) & were told there were no king rooms available and we'd have to wait about 30m for one. I think this is a ploy from the hotel staff to push a double queen room for those less inclined to wait. The room was clean, and my name displayed on the TV welcoming me-nice touch. No trash can liners which was weird. The shower doors did allow for water to leak all over the bathroom floor. There was a cocktail reception which allowed each guest to receive 2 drinks, nice touch but only 1 bartender & she was NOT happy. The location is GREAT! Lots of things to do close by. WORST part- the walls to the room are paper thin. We heard every word from the people next door at ALL hours of the day & night. It became so obnoxious we considered leaving & felt extremely uncomfortable having our own conversations or being intimate. We heard every person walk by our room & every conversation outside of it. If you plan on staying for a romantic trip, or restful sleep, just dont. The breakfast, touting their fresh, made to order omelettes/breakfast, was scarce; no pastries, muffins, or cereal (!) & the fruit & yogurt stations bare. There is a waffle maker & bagels, but no cream cheese (!).

Short of help at the hotel for every department. Breakfast Buffet service was terrible. Not enough help that’s why short of Food .No refilling of food . Long line for omelette station. Not cleaning tables. Only one person at check In and check out counter.

Parking to high!! Breakfast ends at 10 but they will stop restocking food before 8, will let you line up for food and close down while your waiting over 30 mins in line !!! Clean rooms, comfortable stay