River Palace Hotel

Reviews of River Palace Hotel

River Palace Hotel

Äyteke Bi St 55, Atyrau, Atyrau Region, 060011, KazakhstanSee Hotel Details
River Palace Hotel
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Guest Reviews

8.1/10
Very good
39 Reviews
Verified reviews
Location8.5
Amenities8.0
Service7.6
Cleanliness8.5
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All reviews(39)
Positive reviews(33)
Reviews with photos/video(8)
Clean and tidy(7)
Great location(7)
Great service(6)
Negative reviews(2)
Anonymous User
Deluxe Room
Stay Date Mar 2026
Business traveler
19 Reviews
10/10
Outstanding
Posted on Apr 20, 2026
Location: Situated on the banks of the Ural River, right on the border between Europe and Asia. Accommodations: A 5-star hotel featuring 194 rooms, including standard rooms and long-term apartments. Amenities: Known for its outdoor rooftop pool (one of the best in the city), an indoor pool, a gym, and a spa. Dining: Home to Dolce Vita, a well-regarded Italian restaurant, and a popular pizzeria.
*** Dea ***
Deluxe Room
Stay Date May 2025
Business traveler
19 Reviews
7.0/10
Posted on Jun 6, 2025
Hotel is very old, however staff is amazing and very friendly. Breakfasts were bad and didn’t have decent options, no boiled eggs or omelette and only weird color scrambled eggs. They didn’t have also lactose free milk option during the breakfast which is not acceptable.
Guest User
Deluxe Room
Stay Date Apr 2025
Solo traveler
2 Reviews
10/10
Outstanding
Posted on May 9, 2025
The staff are absolutely fantastic, it is refreshing to see such a high standard. The cleaner is like a machine, she works so hard and everyday leaves the room like new. Great job by all, Thank you
Dahai Dahai
Deluxe Room
Stay Date May 2025
Business traveler
10 Reviews
10/10
Outstanding
Posted on Jul 7, 2025
What a fantastic hotel! The decor is classic European and American. I heard it cost $700 a night over a decade ago. The location is fantastic, and the rooms have river views. There are lots of people strolling and fishing along the river.
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Guest User
Deluxe Room
Stay Date Nov 2024
Business traveler
27 Reviews
10/10
Outstanding
Posted on Dec 24, 2024
Located on the Volga River, the hotel is quiet and convenient. We were able to check in a few hours early, and due to a delayed flight, we were given a late checkout. The service was very thoughtful and considerate. I'd definitely stay here again. It's also very close to popular attractions!
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Xiyangyang2026
Deluxe Room
Stay Date Mar 2026
Business traveler
46 Reviews
10/10
Outstanding
Posted on May 5, 2026
1. 酒店位置優越,出行便利,房間乾淨整潔,床品舒適柔軟。前台服務熱情周到,環境衞生很好,性價比超高,入住體驗很棒,值得推薦。
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Anonymous User
Deluxe Double or Twin Room
Stay Date May 2026
Business traveler
28 Reviews
2.0/10
Posted on Jun 6, 2026
這個酒店所有人用這個軟件千萬不要預訂,全是套路和坑,如果你定的是雙人房,登記入住,前台不會提醒你,當你退房的時候,就會要你付多一個人的房費,不給他們就報警,完全是詐騙行為,你語言不通就這樣耗着你,結果就是付錢才讓你走,大家千萬注意,不要預訂這個酒店,我們幾個人都是受害者。很負責人告訴大家。
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Guest User
Deluxe Room
Stay Date Oct 2025
Business traveler
35 Reviews
10/10
Outstanding
Posted on Dec 19, 2025
清晨的薄霧漫過阿特勞的河岸,酒店的落地窗便成了天然畫框。金鱗似的陽光在河面鋪開,釣魚人的身影斜斜映在水裡,魚竿揚起又落下,驚起碎銀般的漣漪。穿堂風裹着水草的清甜,混着遠處漁歌的調子鑽進窗縫。暮色漸沉時,餘暉把天空染成琥珀色,釣線在光影裏劃出温柔的弧線,滿載漁獲的木船搖搖晃晃靠岸,笑聲和水聲撞在一起,連空氣都浸着鮮活的暖意。
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ciniaz
Deluxe Double or Twin Room
Stay Date Apr 2026
Business traveler
45 Reviews
6.7/10
Posted on May 27, 2026
阿特勞本地老牌五星級酒店,雖然有些年頭了,但是設施維護的還不錯,就是服務有點離譜,一開始辦完入住給的房間是有人的,而且最後退房的時候因為離開比較匆忙沒時間吃早飯,想打包個麪包都不讓。
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Guest User
Deluxe Room
Stay Date Apr 2026
Family
4 Reviews
10/10
Outstanding
Posted on May 5, 2026
Отличный отель. Чисто, тихо. Очень удобная кровать. Завтрак не входил в стоимость.
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Guest User
Classic Studio
Stay Date Mar 2026
Business traveler
7 Reviews
9.5/10
Amazing
Posted on Apr 30, 2026
乾淨整潔、寬敞明亮、服務周到。
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Guest User
Deluxe Room
Stay Date Feb 2025
Business traveler
25 Reviews
10/10
Outstanding
Posted on Mar 8, 2025
酒店性價比挺高的,第一次來阿特勞,位置也很不錯。打車去機場10幾分鐘,附近吃飯的地方也挺多的。下次還會繼續住裏。早餐相對簡單一點。
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Guest User
Deluxe Room
Stay Date May 2025
Business traveler
9 Reviews
10/10
Outstanding
Posted on Jun 7, 2025
房間乾淨,衞生間潔具整潔,早餐很不錯,難得有熱的東西吃,就是房間有點潮,超預期!
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Meiyounichengdexiaochen
Classic Studio
Stay Date Mar 2024
Business traveler
6 Reviews
7.0/10
Posted on Apr 13, 2024
酒店在烏拉爾河畔,位置離阿特勞機場不遠,打車十幾分鍾,對差旅來説比較方便。但是酒店整體老舊,外立面、內部都有年久失修的痕跡。第一天住的房間浴室沒熱水,但服務員態度不錯,及時進行了更換。
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Zlei6666
Deluxe Room
Stay Date Sep 2025
Solo traveler
109 Reviews
10/10
Outstanding
Posted on Oct 7, 2025
很好👍很乾凈!
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