The Sebel Auckland Manukau

The Sebel Auckland Manukau Reviews

The Sebel Auckland Manukau

16 Lakewood Court, Manukau City Centre, Auckland, Auckland Region, 2104, New ZealandView Hotel Details
The Sebel Auckland Manukau
The Sebel Auckland ManukauThe Sebel Auckland ManukauThe Sebel Auckland Manukau
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1 night

The Sebel Auckland Manukau Guest Reviews

4.5/5
Great
45 Reviews
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(45)
Positive reviews(43)
Reviews with photos/video(3)
Awesome stay(7)
Negative reviews(2)
Todd Cooper
Superior King Room
Checked in Mar 2024
Couples
24 Reviews
4.2/5
Very Good
Posted on Mar 3, 2024
Could have told me about paying for parking? I would have gone somewhere else. Everything else was Sweet as,
Response from Property: Hi Todd,Thank you for staying with us at The Sebel Auckland Manukau Hotel.We appreciate your feedback and it will definitely help us to improve our services.Kind Regards,Jani Munasinghe,Front Office Manager,The Sebel Auckland Manukau
Richard Pollock
Superior King Room
Checked in Jan 2024
Couples
10 Reviews
5.0/5
Outstanding
Posted on Jan 8, 2024
Well done. Exceedingly well trained staff. From the moment of checking in, fantastic restaurant service, great breakfast, convenient parking. A special mention to the reception staff, wonderful attentive service, including checking in with us in our room on the second day that all was well with our stay. Well done!
Response from Property: Dear Richard, Thank you for staying with us at The Sebel Auckland Manukau Hotel and we immensely appreciate your heartfelt feedback. It is always great to receive this type of feedback. I hope your next stay will be pleasant as the previous one. Kind Regards, Jani Munasinghe, Front Office Manager, The Sebel Auckland Manukau
Guest User
Deluxe King Room
Checked in May 2023
Business travelers
4 Reviews
3.7/5
Posted on May 25, 2023
Great location. Room I stayed in wasn’t exactly clean. Mould in bathroom.
Selui
Superior King Room
Checked in Apr 2023
Couples
17 Reviews
5.0/5
Outstanding
Posted on Apr 29, 2023
Very nice as always. Loved the breakfast and the cleanliness of the room.
mark
Deluxe King Room
Checked in Sep 2023
Travel with friends
16 Reviews
5.0/5
Outstanding
Posted on Sep 25, 2023
Just perfect long term accomodation stay.
Edmund
Superior Twin Room
Checked in Jan 2023
Travel with friends
1 Reviews
4.5/5
Great
Posted on Jan 23, 2023
It was good and satisfied staying in. I recommend this place
Guest User
Superior King Room
Checked in Jan 2023
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jan 27, 2023
Great location. Close to airport
TK123
Superior King Room
Checked in Jul 2022
Couples
62 Reviews
4.2/5
Very Good
Posted on Aug 7, 2022
Good breakfast, good room
Teraiarii Teheipuarii
Superior King Room
Checked in Sep 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Sep 26, 2024
Really beautiful, the employees were great. The gym not far away. Three good
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Anonymous User
Superior Twin Room
Checked in Dec 2023
Family
23 Reviews
4.5/5
Great
Posted on Dec 21, 2023
We spent the night here after arriving in Auckland. Clean, well-equipped, varied and good breakfast buffet. All in a modern and well-kept atmosphere. There are a few other simple restaurants and an amusement park in the area, and the complex is designed to be car-friendly. The staff was super nice and accommodating. The dinner was also good and not expensive at all. We had the burgers with the red house wine (there would have been beer too), the children had lamb tacos and fries. We can confidently recommend it to anyone who needs accommodation near the airport, and we would book it again ourselves.
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Guest User
Superior King Room
Checked in Jan 2024
Couples
7 Reviews
5.0/5
Outstanding
Posted on Jan 9, 2024
The accommodation was clean and there were a variety of shopping malls and restaurants nearby, which was nice!
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Response from Property: Dear Valuable Guest,Thank you for staying with us at The Sebel Auckland Manukau Hotel and we immensely appreciate your feedback. It is always great to receive positive feedback.I hope your next stay will be pleasant as the previous one.Kind Regards,Jani Munasinghe,Front Office Manager,The Sebel Auckland Manukau
Guest User
Superior King Room
Checked in May 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on May 12, 2024
The service was great
Original TextTranslated by Google
Response from Property: Dear Valuable Guest, Thank you for staying with us at The Sebel Auckland Manukau Hotel and we immensely appreciate your feedback. It is always great to receive positive feedback. I hope your next stay will be pleasant as the previous one. Kind Regards, Jani Munasinghe, Front Office Manager, The Sebel Auckland Manukau
Qiangweipaomo0225
Superior King Room
Checked in Aug 2023
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Aug 13, 2023
The room is very clean and tidy, the location is very good
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leighs422
Checked in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 15, 2024
Coming to Auckland to visit family who live in Manukau, we chose the Sebel and were not disappointed. This is a quality hotel in a fantastic location, only a short drive from/to the airport with access to main arterial routes and all motorway entrances & exits. It's also close to Westfield mall and lots of restaurants. We had a rental car and over the 4nts we stayed (Fri, Sat, Sun & Mon) we had no problems with finding a hotel park with spots at the front and the back of the property - yes, parking does cost $10 per night, but it is worth it and if you join as an Accor member, this price is reduced which is handy. We upgraded to a 1-bedroom Apartment (Room #602), and it was well worth the upgrade as we had a 'balcony and a fantastic view spanning Manukau - could see the city and it was right under the flight path which we loved for plane spotting. Room #601 would also be a great 1-bedroom apartment option with a similar view as it was right next door. The furnishings were simple but well appointed, the shower had excellent pressure and we loved the quality soaps & lotions (being in larger bottles attached to the wall but unable to be accessed/opened is great for the environment). The bed was a bit firm but still comfy and the pillows were fluffy - extra pillows, a blanket and robes were in the wardrobe. The only things I would suggest would be adding a dish scrubber to the kitchenette so we could clean our own dishes (it does have a dishwasher) and having a salt & pepper shaker. Other than it was great to have a Nespresso machine, tea, coffee and milk and there was also a mini bar (extra cost). The service was also excellent. Priyam & her front desk team were exceptional, always greeting customers with a smile and nothing was a problem. We also had a-la carte breakfast one morning (eggs benedict, a coffee & chai latte) at their in-house restaurant (Ora Bistro), and the food & drinks were delicious, priced very well, and once again the service was excellent. Having stayed in many places over the years, overall, we had a wonderful stay with The Sebel Manukau team, and we will definitely be choosing them each time we come up to Auckland. Thanks so much team for your stellar hospitality :)
Response from Property: Here's a revised version of your text with grammar and clarity improvements: --- Thank you, Leigh, for your detailed review. We are pleased to hear about your experience. Our one-bedroom apartments are well-appointed, and some of them offer amazing views of Manukau. If you are lucky with the weather, you can even see the tallest structure in New Zealand, situated in our Auckland CBD. :) We have noted your comments about the cruet set and dish scrubber. We will review them, and if they meet our Health & Safety standards, we will add them to the apartments to accompany the dish drawers in the room. I am sure your comments about the team will serve as encouragement. Thank you very much for your kind words. We look forward to seeing you again on your next trip to Auckland. Warm regards, Prasheel
Guest User
Checked in Oct 2024
Business travelers
3.0/5
Posted on Oct 24, 2024
We didn't enjoy our stay at the Sebel unfortunately. The air conditioning was not working, had advised the reception for 3 days, their only fix on the third night was to bring us a pedestal fan. The self-service laundry dryers also are not great, either that or the washing machine isn't spinning clothes out enough and we needed multiple tokens for one simple load. Parking is relatively easy and accessible which is good.