Reviews of Auckland City Hotel

Response from Property: Thank you for your review and feedback about our hotel.We're pleased to hear you enjoyed our convenient location and that our breakfast buffet met your expectations. However, we're disappointed to learn that you found our reception desk service lacking. Our front desk team should always provide helpful, professional service to all guests.We will address this feedback with our reception staff to ensure we improve our service standards. We want every aspect of our guests' stay to be excellent, including all interactions with our team members.Thank you for bringing this to our attention. We value your feedback as it helps us improve our service.

Response from Property: It sounds like you had a fantastic stay! The great location, cleanliness, and helpful staff all make for a great experience. Plus, the affordable price is definitely a bonus. Thanks for sharing your review—glad to hear you’d recommend and visit again! 😊✨

Response from Property: We understand that biodegradable cutlery might not be ideal for all situations, and we appreciate your feedback on this. We also acknowledge the parking limitations and will continue to look for ways to improve convenience for our guests. We appreciate your input and hope to welcome you again in the future.