Anonymous User
February 14, 2024
When we arrived at the check-in area at 11 o'clock, the front desk said that they had sent an email to notify us that we would need to send our passport photos at 20 o'clock. I checked the email and it was sent at 20:00. I was driving and didn’t pay attention to the email. I asked the staff if I could check in. The staff said that I couldn't check in without a passport photo before 20 o'clock. I'm confused, can't I give you your passport on the spot? Who knows if you send an email? Can't you make a phone call? I saw everyone in person, but the staff said that it would not be allowed after 20 o'clock. Impressed
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