Fairfield Inn & Suites Augusta Fort Eisenhower Area

Very convenient location close to the highway. Nice rooms.

Everything was perfect

Hotels should be forced to add a banner that says ‘under renovation’. I know most hotels would get 0 bookings, but instead the hotels and ******* deceive guests about the nature of their stays which is almost always based on reviews that happened when there were no renovations going on. You can include in the banner renovation hours and which floors are not affected. And explain you’re charging 75% of normal and comparable rates. What you should never do is lie. I stay in Augusta 4-5 times a year, and have stayed in this hotel many times but I won’t go back now. Very disappointing. ******* should penalize bad actors like this.

The room was clean, staff was friendly, the only thing is I paid for my room before I got there but I still have another $130 still pending on my account 5 days later

They had renovations going on and did not disclose that prior to check in. It would start early and run late. There is no hot tub. Customer service is very nice and room was clean but the inconvenience of the renovations hindered our stay

There was noticeable wear and tear. Kids weren’t able to play their game which was inconvenient in our down time. Hotel staff friendly for the most part but there were quite a few errors. We came with a big event and hotel didn’t seem like they were reading for the large occupancy and needs.

The hotel overall was mostly fine, clean, etc, but at night it was difficult to sleep because our room was humid and wouldn't dry out, and noise from load cars/trucks on the road kept us up. Make sure to request a room on the opposite side of the main road.

The free breakfast was horrible!!!! I've never had a boiled egg that the yolk was sooo hard that it could not be chewed. It was like rubber.The "fresh" fruit smelled like it was being fermented to make wine. The bathroom's vanity light was not working...the tub's faucet was loose and the tub was filling with water as I attempted to shower. The heating and air unit ran so loud it was hard to sleep.

This is my go to for coming to Augusta that has good rates without having to worry about bedbugs unlike other hotel properties near there.