Wyndham Garden Austin

The bed was hard, lumpy and creaked loudly with every move. I was wakingup every two hours. At 530 am i talked to the front desk about the beds. The woman said all the beds are the same. I asked about canceling thenext two nights. She said come back after 7am when rhe manager is in. Management wasnt in at 7 and the new woman there Sharron maybe said ahe couldnt cancel. But she pretended she did. I found out because i called ******* immediately after. ******* canceled for me. The reviews for your hotel must be fake because it was not nearly as nice a place as reviewers said. I ended up in the aiden hotel the other two nights. So much nicer. Had many bad Wyndom hotels in the past years. The quality has gone way down, im not going to choose you anymore.

The room was okay, but had some issues. Tub was super slow to drqin during a shower, and toilet rocked a bit. This hotel feels and smells old.

Huge stain on sheets and the ac sounded like I was trying to sleep to a jet engine. Definitely won’t be staying here again.

Due to a delayed flight, when I arrived at the hotel, the doors were locked and thank goodness someone was at the front desk to let me in, but there was no notice about this prior to arrival. Once I got to my room, the furniture was peeling and when I went to get in bed, the sheets felt like laying on sandpaper. This could be due to my sensitive skin, but it was unbearable to the point I had to cut my stay there short and move to another hotel. The staff was understandable with me leaving, but they also had a lot of issues giving me the correct amount back to my card.

The staff are great, very friendly and try to do the best they can. The room was as expected, clean, comfortable and inviting. However the amenities offered did not impress. They have a restaurant but apparently no one staffs it. I called them twice for room service but no answer, walked down to sit and one lady just sitting there i think is staff but no way to order. We left. The bar is a nice touch but make sure your pockets are deep, 35 bucks for 2 whiskey and cokes. Overall i would stay here again, it is a nice property.

To put it lightly I’d stay there again and would recommend it to my friends and family thank you guys

The Wyndham was a good hotel for a 5 day business trip to Austin as it was located very near the central business and entertainment areas with lots of dining choices nearby. The staff was always friendly and helpful.

the room was very clean and comfortable. For me, the best part was that the room stayed cool at the temperature I set it at throughout the night. I loved that they provided soft pillows and also a set of firmer pillows. The staff was very attentive and very kind. The only suggestion I would make would be to place the shampoo, creme rinse and body wash in dispensers in the shower; the small bottles that were provided were too hard to squeeze out the product.

The staff was wonderful, as they always are. The rooms are always clean. The location is really good for me as it's less than 10 minutes away from my daughter when I visit. For the second consecutive stay there was a major problem in a room on the first floor. This time it was no air conditioner and the tv couldn't receive any signal. The hot water never got warmer than lukewarm.The time before it was a water leak on the floor. The staff took great care of me and moved me to another room both times. Again, the staff and cleanliness of hotel are perfect! I know it's just a matter of time before everything gets taken care of.