Reviews of W Austin

This is a modern hotel in the heart of downtown Austin. The location is great. As for the hotel itself, my room was of a decent size and was immaculate. The bathroom was a decent size too. I had a desk for doing work. The WiFi signal was strong. Two negatives: The check in process was a bit slow. Also, there were few outlets in the room. But on balance, I would happily return.

The Pros: Everyone I interacted with was excellent. The hotel’s recent renovation was done very well. It’s stylish and very pleasant to be in. Breakfast in the restaurant was delicious - the lemon ricotta pancakes were well worth it, and the coffee was strong and frequently topped up. Plenty of plugs on each side of the bed including USB-C and USB-A, and night stands with plenty of room for stuff. What took off a star: I stayed in a king room with my daughter. The room was very tight - much like hotel rooms in New York City. You could barely pull the (too large for the space) chair out at the desk, and in fact the chair was almost too large to comfortably walk around when pushed in because the back of it curves out. We were frequently moving out of each other’s way to let the other pass by. Most important for travelers to know - there is no door to the sink/shower area. The toilet is in a separate room, but there is no privacy when taking a shower. Certainly for a couple this isn’t a concern but it should be more clear on the booking for other pairs who might book the room together.

Glen was great. He smiled and was very inviting. He was very genuine and you could tell he loved what he doe. A true definition of hospitality. Thanks Glen.

Mr Davis is kind courteous and very professional. This was an excellent experience. I would definitely recommend him to others.

Anthony and the morning crew is awesome. They was very helpful! Hard to find good courtesy these days. Above and beyond.

We had another great stay at the W Austin! The service is just top notch across the board from the restaurant/bar to room service to Anthony and the morning valet crew! See you all next time!

Glenwood was extremely helpful, professional and knowledgeable! Would definitely recommend 👌

Anthony and his crew are the best! Very polite and attentive to everyone! I would definently return!

Right near 2nd Street shopping district and ACL venue! Very clean, valet team is amazing and efficient. A little loud, but it is downtown right before sxsw so there's not much they can do.

Spent time with friends at W Hotel and the valet team was superb. They were friendly, attentive, and helped with our questions. Jeremiah, I think was his name, was great.

I'm back at the W Hotel for another business trip. I absolutely love staying here! The amenities are nice. The beds are comfortable. Anthony's valet team is always on point with my car. All around a great experience!

Had a great weekend in Austin… everyone was very friendly. Jeremiah with valet was great!

You will miss luxury in Austin if you don’t stay in the W Hotel. We did not want to leave … make sure you go to one of the three bars in this hotel. The bartenders make the best drinks in town and keep the conversation, lively and interesting. The rooms are designed for relaxation, privacy, and luxurious comfort. The location is in the center of good shopping, live music and the nearby walk along Lady Bird Lake. The staff is so accommodating that we booked another visit.

Anthony and the valet morning crew were awesome! Very quick and efficient!