Hotel Ella

Everything was wonderful and everyone was very kind and helpful

Very nice hotel. Will come back again

This hotel is in a historic home. It’s beautiful and the front desk staff is fantastic. Unfortunately they did not have hot water in the hotel and the valet was atrocious. We waited more than 35 minutes for our car.

Great location nice room ,loves the bed linens smelled so fresh. Only downside was like any big intercity hotel parking was expensive it was 33 precent of the total room cost, that seems excessive.

The bed was comfortable and the bathroom was very nice. Carpets are quite dirty in the hallways. Reception wasn’t rude but also wasn’t super welcoming either.

Such a cute hotel! A little challenging getting ready in the morning as the vanity is just a sink without much space. Had a great breakfast there at the restaurant. Beds were comfortable and pretty quiet. Very charming!

Everyone was courteous but also not well trained. For a very seasoned traveler used to luxe accommodations and first class service- this isn’t the hotel to stay at, rather it’s a place to visit for the porch, common areas, bar and restaurant.

Room and staff were good. Parking was efficient but too expensive and separate billing meant more paperwork. Hotel was helpful when needed.

The staff was not at all friendly or helpful. Rather than opening the door for me when my hands were full they walked away. The room was just ok. The bed pillows were overdue for replacement. They were flat and old. The room was clean. The door did not close easily. The location is great and close to downtown and north Austin but being close to campus also meant the nights were a little noisy.