HomeTowne Studios Austin

Good hhh

the hotel was in terrible condition, rooms were atrocious. room bathrooms were disgusting.we were scheduled to stay 3 days, left to another hotel the next day, tried to get a refund and was told i could not because i used *******. avoid this place at all costs.

I asked for a plunger to fix a clogged toilet. They did not have one. I needed to use the restroom. The toilet over flowed and I had use my personal towels to clean up. I was also promised a clean room once per week, it was never done. It is obviously a management problem.

The hotel is old. Thats forgiveable. What isnt forgiveable are the roaches and feces in the bathroom and under kitchen sink. The place is disgusting. LUCKILY we didnt spen a whole lot of time in the room itself, but will be reporting this hotel to corporate and the health board.

This motel shouldn’t be in business. The second you step in it smells of mold and mildew. They had all sorts of leaks happening. You step on the floor and you can see water start to seep up from the floorboards. We couldn’t even walk around without shoes because of how wet the floors got. Besides that there were roaches, everything was rusting and the bedding wasn’t clean (so much so we didn’t even want to get under the covers). The cherry on top being the doors not being sealed properly so you can see everything in the room through the side crack of the door. This place really needs to shut down and do all sorts of renovations and repairs before allowing people and guest to stay here.