Reviews of Sheraton Lakeside Terrace Villas at Mountain Vista, Avon, Vail Valley

We just stayed here for two nights and have mixed feelings about the property. On the positive side, our two-bedroom unit was spacious and clean. However, the negatives outweighed the positives: 1. The registration/check-in building wasn’t clearly marked, so it took us a while to locate it. 2. The site offers no food options—not even a convenience store. 3. There’s no air conditioning in the room, so we had to rely on the ceiling fan throughout our stay. 4. It was quite noisy late into the night due to people in the swimming pool after dark. Given these issues, we’re unlikely to return. There are probably better alternatives in the area.

Staying at the Sheraton Mountain Vista is no different than buying something disposable in America - it’s meant to fail you sooner rather than later. This lodging is, in part if not wholly, associated with timeshare use. I elected to stay a week in a 1 bedroom apartment-like suite. Although the kitchen is small, it is fully functional with standard size appliances. There is a 4-seat dining table off to the side with a stackable washer and dryer behind a closed door, adjacent to it. The living room is adequately sized and spaced, and has a sliding glass door that opens to a very small patio with a gas grill that takes up about 40% of the space. Behind the living room wall, complete with a gas fireplace (that only works from Sept-May) and a hanging 45 inch television, is a good-sized bedroom. It’s equipped with a king bed and an end-of-bed padded sitting bench with built-in drawers, and a small closet with a hanging safe. There is a second fireplace and another hanging, slightly smaller television. There is also a moderately large, triangular soaking tub. To the side of the bedroom, with access from the living room is the bathroom with double sink vanity, adequate enclosed shower and large toilet room. Superficially, the room doesn’t disappoint… until it’s used. In no specific order- *The carpeted floor feels like there is no pad. It may as well have been one huge rug cut to fit on top of a hard floor; *The coffee maker lacks a basket to hold the filter and the coffee carafe lid is broken, allowing steam to escape and burn your thumb if you use it to keep the lid from falling off when pouring coffee from the glass container; *One of the bathroom sinks has a cold water faucet that lacks any pressure beyond a thin pour; *The ceiling exhaust fan near the shower seems to be wired to flush the room with hot air rather than to draw warm, moist air out; *The cable television lacks a consistent signal, creating a frequent, distorted image when a signal isn’t stalled or missing entirely; *The management allows children to remain in the swimming pool after dark, screaming enough to require that windows and glass doors be closed to muffle their noise. BTW, those are openings required for ventilation purposes since the building doesn’t have air-conditioning due to it’s mountainous setting. Why the halls are cool and the Fitness Room is literally cold, seems to be the exceptions; and *The 8 floor building with approximately 300 rooms, was serviced by a single elevator when a second one was taken offline. This is a Westin wanna-be, an attribute it will never attain due to a lack of detail and attention by ghost management. If you enjoy hearing children running up and down the halls while parents-in-training would rather talk with friends, laughing and playing loud music while keeping their doors open for cool hallway air, congratulations, this is your full price, mediocre disappointment.