Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.5
Amenities7.3
Service7.6
Cleanliness7.5
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All reviews(104)
Positive reviews(2)
Negative reviews(2)
Guest User
Classic Room with 2 Single Beds
Stay Date Nov 2025
Couple
1 Reviews
8.0/10
Very good
Posted on Dec 10, 2025
The rooms are showing their age but are clean and comfortable. The food was good and staff friendly and efficient. Location is excellent.
Guest User
Classic Room with Double Bed
Stay Date Jul 2025
Couple
2 Reviews
8.0/10
Very good
Posted on Sep 16, 2025
The room was comfortable and clean, and great for our brief stay. Parking wasn't clearly signed and it wasn't clear that there was an additional fee for parking until we were checking in (£8, and it covered until 12pm the following day), but the staff were all really friendly and helpful.
Guest User
Classic Room with Double Bed
Stay Date Jul 2025
Couple
1 Reviews
4.5/10
Posted on Aug 11, 2025
Not happy
This is the second time I have stayed in the mercure, first time ok .
Went down hill asked to check in early as we were going to a wedding. If they have a room available which didn't know till 11am that morning, we would need to pay extra £50.
Went back to hotel after wedding people couldn't get luggage room open
Next morning breakfast all I can say was dried up .
Went to check out girl said that is u everything paid I asked if we could leave car in car park said it would be ok but just put number in just incase as we r were covered till 12pm which is when we checked
All of a sudden we had to pay £7
But was clear 5mins earlier
Won't be back there again .
Ben Waite
Classic Room with 2 Single Beds
Stay Date Jul 2025
Business traveler
12 Reviews
5.0/10
Posted on Oct 2, 2025
Very poor for the price. Lacked simple amenities such as a fridge .