Now I have to say the manager of this place is wonderful, the decor is the best in Ella (it looks like a unique 5 star London boutique) and the views are next level. However I do have to point out it is a nearly 20 dollar return tuktuk ride in and out of Ella so better for peace and quiet than partying , and we had an occasion when the driver even refused to take us the full distance - so in the middle of the night had to walk down a dirt path (currently being made) in the pitch black with strange men popping out of the bushes for about 10 minutes to get back. This isn't their fault but I think a free tuk tuk there and back is required for the price. Again, nothing on the trusting manager as he has an eye for decor and beauty and created stunning rooms - but we sadly visited when he was away and his staff were not so good - bringing friends over to dive bomb in to the pool, party heavily in the room above us without him knowing and basically doing nothing to help us get what we needed. Really disappointing employees and I truly hope their jobs are reassessed and I am sad for an obviously trusting manager. HOWEVER we spoke to the manager and he was devastated, and I sincerely believe is going to work to improve this and, when done, it will be one of the most innovative and striking boutiques in Ella that should be a must see for anyone choosing to visit. With different/better trained staff, and in a few months when the road is smoother, I'd have given this place a 10/5 and would recommend you just go to see somewhere so interesting and full of character!