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Aura One Hotel Guest Reviews
4.1/5
Very Good
6 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service4.1
Cleanliness4.1
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All reviews(6)
Positive reviews(6)
Reviews with photos/video(1)
Joanne Ejipto
Classic Double Room
Checked in Jan 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Jan 15, 2024
The hotel was clean and room was spacious. Oh i love the pillows.. so soft and fluffy. Staffs are very corteous and helpful. Definitely, I will book here again. Highly recommended.
Esang
Adjoining Double Rooms-Non-Smoking
Checked in Jul 2024
Travel with friends
6 Reviews
4.0/5
Very Good
Posted on Jul 29, 2024
The staff are very friendly, and the room is clean. I like the place it’s very relaxing and quiet.
Anonymous User
Deluxe King Room-Non-Smoking
Checked in Jun 2024
Couples
1 Reviews
4.5/5
Great
Posted on Jun 5, 2024
The room was comfortable and clean. Necessities were provided and complete. Most importantly, the staff were friendly and accommodating.
Prettynice14
Classic Double Room
Checked in Jul 2024
Family
10 Reviews
4.5/5
Great
Posted on Jul 8, 2024
The place is good, and will come back for sure for good experience
Guest User
Queen Room
Checked in Jan 2024
Family
11 Reviews
4.5/5
Great
Posted on Jan 19, 2024
This hotel is reasonably priced and the staff is very friendly.
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Guest User
Checked in Mar 2024
Other
3.0/5
Posted on Mar 12, 2024
PROS: 1. Room is generally clean 2. The staff are accommodating especially the security guard during the night of our stay. He showed excellent customer service and was very warm to all guests. Forgot to get his name but he was amazing. He's also the one who assisted us on the basement parking around 1900H. 3. They have accommodated our request of a chiller which we really appreciate. 4. They have a basement parking 5. They used a really good scent for the hotel 6. Spine board and wheel chair are noticeable 7. Request for a room on a high floor and near lift was accommodated 8. Cameras were placed strategically 9. The staff we're friendly CONS: 1. They don't have torch light inside the room in case of emergency 2. No safety box in the room 3. Floor under the bed is dusty. This is a common overlooked on housekeeping but disappointed to see 4. Room service is only up until 7PM 5. Someone knocked on our door during the afternoon bringing some luggage which are not ours 6. We placed a Wake Up Call request on our registration card at 9AM but was not done. 7. We inquired about the room service menu, the Frontdesk said they will send it via messenger however, they delivered the actual bulky menu on our room. Maybe the management can opt to QR Code menu in the future. 8. No courtesy call 9. There are black stains/marks on the bed sheets 10. No one offered assistance for our luggage 11. Our stay could've have been better if not only for the breakfast. This is probably should be look into. Hotdog, tocino and logganisa are plain and cannot justify the high price for them, but the beef tapa was terrible. They chef might not tasted it because it was too salty. We had to dip the tapa in the vinegar for us to be able to eat it. Don't order the tapa. Overall, we enjoyed the stay. There's still areas to improve since its a 3 star hotel but a lot of potential to be one of the top hotels in Baguio. Will surely come back here for our next Baguio trip since the price is really competitive but hoping they can resolve the small things that really matters at the end of the day.Show less