Baguio Inns

Our stay was great, the staff were accommodating and kind. One thing to consider is that there is no air conditioning in the room (Baguio CIty has a very cool climate). While the lack of an AC unit is acceptable during the nighttime, it can be quite warm during the day - forcing you to open your windows. The air quality, despite being along the highway can be acceptable, but the noise from the vehicles can be heard inside the rooms when the windows are open.

This is a hotel that your baby boomer parents & titas would like, mine certainly did. Design looks a bit dated (or that's what they are going for?), classic Baguio-feels, but facilities are maintained and staff are well-trained. They even got fresh flower arrangement decors and manicured gardens to boot. Hotel looks small at a glance but rooms are big on the inside. They can even accommodate two busloads of people without feeling cramped, even on breakfast. Speaking of breakfast, theirs is good, mostly Filipino dishes and more. What I liked the most is the design of the room. We were a group of 6 adults, a kid, and an infant, and we fit comfortably on their family room. They have a table which is nice for coffee (which they provide along with tea bags, cups, and an electric kettle). Being with a big group means a longer queue to a single bathroom, right? Not if you have two separate shower rooms and a door-separated toilet, which is a thoughtful touch along with providing basic toiletries. This is one of the reason I would most likely book here again since we usually go to Baguio with a big group. The only cons I see is that 1. there's no elevator going down to basement rooms, which might be an issue to seniors (my senior companions - 60ish, didn't mind the short flight of stairs though); 2. location is a bit far from city center/business district (it's nearer to Wright Park).

This is our first time with Microtel by Wyndham Baguio. We stayed for 3 days and 2 nights with my family, we had an incredible experience. The area and room are clean, the lobby smells wonderful. The complementary breakfast was also good, the taste, servings, and selection were acceptable. The Wi-Fi is okay, but sometimes it's cutting in and out (we stayed on the lower ground). But one thing made this hotel superb is the people. The staff from the front desk are professional, reliable, and courteous. The housekeepers greet you with a smile, even the security guards are hospitable. The location was also a big plus. We will definitely be back. Keep it up 😀

We stayed for a week (7d 6n) It was a charming hotel that overlooks the mountainous Baguio City. Staff were accommodating, professional and friendly. My only downside is that there’s no shuttle to pick us up or drop us off to our preferred destination especially one night that we finished shopping at SM Baguio not so late at around 8 or 9pm and there were no taxicabs around. We were neglected by the SM’s dispatcher so freezing and inconvenient as it is, I called the hotel to pick us up since we were having a hard time booking a grab taxi. It is always drivers are busy all the time. The first lady at front desk wasn’t that helpful. She just gave a “wala na kaming magagawa” answer but the second front desk lady was accommodating and went the extra mile so kudos to her. Shout out to our housekeeper lady Grace who also is friendly and courteous and gave us all the amenities we needed. Replenished our sheets reqularly. Above all it was an above average stay but not as perfect since there were minor areas like, the bathroom sewer stinks, which I think they are aware of, no shuttle, the balcony is fine coz we were at the corner facing both the vines with some noisy construction workers chatting but tolerable and pine trees on your right. You have to lean over to get a good view but be extra careful for you might fall to your death. It was a charming and promising hotel. We might consider to comeback and tell this to friends, relatives and close loved ones.

Before the stay, the online booking process was very easy and intuitive. Upon arrival we were quickly checked in and our room was in immaculate condition, with a stunning view from the balcony. We were very impressed with the personalised welcome gift that was offered by the management, it made us feel very special. There were plenty amenities offered complimentary and there’s also the option to get a reasonably priced mini bar selection. The bedroom was very comfortable, and the view is outstanding. Although there’s no a/c, the ceiling fans do the job properly ( it’s even healthier) Everything has a feel of comfort and luxury, which is amazing value for the price. If there’s anything that would make this place even better would be to have more vegetarian options on the restaurant menu. The gardens are very neat and well taken care of, it’s such a pleasant walk around. I can’t finish without mentioning the outstanding and remarkable service that was provided to us by Alyssa, welcoming us on arrival with a genuine smile and going way beyond to make our stay truly unforgettable, she is indeed a star and a valuable asset to the Manor. We already can’t wait to return again :)

Uploaded herewith is a photo of an advisory by Baguio Burnham Suites management regarding the LIMITATION in their supply of hot water. This photo was taken inside my hotel room, after I checked-in the hotel. The hotel management should have been honest enough to publish the same advisory in their website. I checked their website BEFORE booking a 9-night stay in their hotel. Had I read their advisory in their website at that time, I would NOT have booked a stay in their hotel at all! When I actually checked-in Baguio Burnham Suites hotel, I discovered that the problem with their supply of hot water was MUCH WORSE that what their advisory admits. The hot water failed literally everyday that I was there. Engineering came twice to try to fix the hot water problem, but the ”fix” did not last! I had to take FREEZING showers in the bathroom twice. This was because Baguio City has COLD weather and there was NO hot water. I asked myself, how about the men's restroom in the ground floor of the hotel? Does it provide hot water? I tested said restroom for 5-10 minutes. NO hot water. I had to check-out of the hotel, after a stay of only 3 nights. I did NOT use the remaining 6 nights of my booking. In a cold climate, NO reliable hot water! Unbearable!

I would like to thank the staff for being so very helpful to my girlfriend and her relatives, for sorting out her triage for her medical to come to australia. There were a few things that she needed to do and the staff were on to this. So many thanks for you kind help. They enjoyed their stay and had a good few days courtesy of my wallet haha. The bathrooms to do with some paint, but everything went perfect and no complaints. I will be back on my next trip to stay there to do some sight seeing.

Been checking in here regularly since November for business purposes. This is actually a good hotel specially for a quick fix for a back to back meeting or a long days work. Rooms are clean and necessary sanitary protocols are intact specially being a rooms division manager and working in the industry for almost 12 years i can personally attest that they are maintaining cleanliness on their rooms... Wifi is good though you need to re log in every 5 min of down time,,, though again its good when in use... overall this hotel is really qualified for a 3-4 star review... unfortunately they hired a someone that pulls them down... a rotten apple mixed with good ones... their front office agent named “LYN” made our stay here terrible specially when shes on duty.. (We are having a pleasant stay though when shes on day off or areadly off duty) Take note that we are staying on this property for 5 or more times per month. At first meeting, she even mentioned they dont accept card transaction, as mentioned i told her that im a rooms div manager and i can see a credit card terminal, even offered to teach her how to use it. And yes!!! Its confirmed that she really doesn’t know how to use one. Next is fro a simple request for a simple shampoo, borrowing of extra slippers, all this request are all being denied by this front office agent named LYN... Oh did i forget to mention that its hard to contact the front desk when shes on duty on graveyard? Again we are exactly on point shes sleeping on duty!!! I just dont get the point why does lyn always ask for my id when checking in well in fact all of her colleagues does not do this as im already on their records,,, maybe she also doesn’t know to use the system... lastly we ordered food outside as their resto is close... ever since it is being directly delivered by their staff after the food is being handed to the fo... I dont know if her stupidity struck again and just decided to ask me to go down and pick it up even lying that she only has the guard with him,, after mentioning to her that its always being delivered here on our room, then instantly one of the hk guys gave it with all respect.. To the general manager of this eurotel property, maam / sir, this agent will pull your property down. I really hope that necessary actions will be done. I also understand that maybe she is just hired recently and lack of training is not given due to the pandemic. But being a seasoned hotelier, this type of attitudes are usually untrainable already specially for someone working upfront.. I guess we already know what im suggesting. The guy front office supervisor is someone to commend though adding the new hk male attendant,,,actually all of the staff except Lyn...again a rotten apple on a set of good ones.. 😔

Stayed here for the New Year’s Eve. I was given a twin bed room since the capacity was full. It came to surprise that upon my arrival I was given a voucher which gives me free dinner throughout my stay for 2 nights! The food choice was slightly limited but the taste was very good! Breakfast wise the spread was good for a small hotel, don’t be shocked to taste good breakfast here! Location wise it’s slightly away from the main town as this hotel is located beside Lafayette , which is situated on the hill so the weather is cold at night, which is a nice thing to experience!

Whenever we go to Baguio, we always stay at Forest Lodge. Why do we keep coming back? Because they will always make you feel at home. Sometimes unexpected situations come up and that’s the time you will actually witness what cuts this hotel above the rest. I was recently diagnosed with asthma and since I wasn’t aware of all my triggers, I didn’t know that the fumes and the delicious smell from the kitchen would worsen my condition. Our rooms were close to the kitchen and I kept coughing so hard that my husband called the nurse. The manager (Neil Dominic), the nurse and the bellboy came to my rescue. They transferred us to a different floor in just a few minutes. The nurse checked my oxygen and even bought me my prescribed meds from the drugstore to make me feel better. After that, I was getting well already and yet, the manager and the nurse kept checking on us. They also told us that there is a standby shuttle ready to take us to the nearest hospital anytime. They delivered service beyond my expectations in such a short time. Our whole family feels we are really safe and well-taken cared of whenever we are there. Because of this, I will always call Forest Lodge my home in Baguio. Thank you so much for taking care of us during our stay there this Jan 2024. We look forward to seeing you soon.