Search Hotels in Miri Division

"Had a pleasant stay here. The room was clean, comfortable and well maintained, offering good value for money. The location is convenient, with plenty of food options and shops nearby. The hotel serves a simple yet delicious breakfast. I especially enjoyed the Chinese style dishes. The dining area was also comfortable and relaxing. Staff were friendly and helpful, and check in was smooth. One minor issue was the room air conditioning was extremely cold and difficult to adjust, so we had to turn it off during our stay. Overall, still a good choice for a comfortable and affordable stay in Miri. Would consider staying here again."

"The hotel’s location is very strategic, with plenty of food options and amenities within walking distance, which is a definite advantage. However, the service appears to be impacted by a shortage of staff. During both mornings at breakfast, we experienced long waits for coffee cups, juices, and water to be replenished. Cutlery setup and table clearing were also slow, resulting in guests having to take utensils from other tables or walk to the service station to get napkins, forks, and spoons. We observed similar challenges during the wedding dinner we attended. Basic services such as drink refills were often overlooked and had to be requested multiple times. Overall, while the location is excellent, improvements in staffing and service efficiency would greatly enhance the guest experience."

"The hotel environment is well-equipped, clean, and has beautiful views, located right in the city center. The rooms are lovely and very comfortable. The service is excellent, with friendly hotel staff. Thanks to the cleaner for the entire week I stayed at the hotel. Recommended!"

"The location very centrally to miri city,the reception she very helpful like to day had small incident with the Grab driver(language barrier) immediately she was ready to sort it with the professionalism and help,thank you sorry i did not get her name but the one with masked. The cleaning everyday in the room with new towel and the best smell towel ever cross around hotels. The in-house hotel called The Yard very handy to the customer's especially now the rainy season in Malaysia."

"The hotel offered great value for money, probably because it wasn't peak season. Our room faced west, which meant we got to see beautiful sunsets and take some fantastic photos, though it did get a bit too hot. Luckily, the air conditioning was powerful, otherwise, sleeping at night would have been impossible. The bathroom design wasn't ideal; it was too dark and cramped, definitely something that needs improvement. On the other hand, breakfast was excellent, really fantastic."

"Overall, the stay itself was comfortable, and the room met expectations. The hotel's aesthetic is elegant and beautiful, and its location is convenient, surrounded by chinese restaurants within easy walking distance. The breakfast buffet was also good and enjoyable. However, the experience was unfortunately dampened by issues at the front desk, hygiene standards in the common areas, and soundproofing. We arrived around 10am and requested an early check-in, fully understanding that the standard check-in time is 2pm and that any earlier arrangement is subject to room availability and discretion. However, we were told by staff that early check-in would only be possible with an additional charge of RM160. This created an uncomfortable impression where it felt less like a matter of room availability and more like withholding an available room in order to impose extra charges. The tone suggests monetising convenience which we weren't particularly happy about. After checked-in around 5pm. we noticed dirty plates on the floor left near the lift area. What was more concerning was that these plates were still there in the same spot the next morning when we checked out. This raised questions about cleanliness and hygiene, especially in shared spaces. In addition, the soundproofing could be improved. Noise from children crying near the lift was clearly audible, and due to the hotel's proximity to the airport, airplane noise could also be heard. This may be a concern for light sleepers or guests seeking a quieter stay. While the room and overall stay were generally good, these experiences affected our impression."

"Its a boutique hotel. For that price point, theres many options nearby. Small town and with many local kopitiam/ eateries. Within a street, there were three 7-11 convenience stores. The only downside was the town not pedestrian friendly so have to be extremely careful when crossing main roads. Stayed for two nights, staff generally very chillax and laid back, no housekeeping service eventhough the 'makeup room” switch was on. Breakfast was ok, and you get to choose the main from the menu (probably to avoid wastage). No vegetarian options but they can customise for you upon request."

"First of all, it's cheap for a family of 3 to stay there. Convenient location . But first impression we checked into the room is the smell from the toilet. It's very unpleasant. Secondly, there's still hair on the floor. So cleanliness is just average. Surprisingly, the bed and pillow is comfortable. We had good rest. The Aircond is cold too. Hot shower is okay. Need to know how to adjust. It gets too hot, then user has to keep adjusting it in one session. Well it's personal preference I guess. It's too hot for me. Maybe not for others. I'm sorry the photos are irrelevant. Captured during our drive from Sabah."

"Staffs are friendly and helpful.The room is very clean and tidy.Location is very good and close toWireless walk and shopping mall. Nearby lots of food stalls."

"Mercure Miri City Centre is a stylish 4-star hotel in the heart of Miri City, offering modern comfort, great service, and excellent convenience for both leisure and business travelers.  🏨 Location & Accessibility The hotel’s central location makes it easy to explore Miri’s shopping areas, eateries, and attractions on foot. Many guests appreciate being in the city centre with attractions right around the corner.  🛏 Rooms & Comfort Rooms are modern, clean, and thoughtfully designed with contemporary décor and comfortable bedding, earning high scores for comfort and cleanliness. The bathrooms and showers are frequently praised for quality and design.  However, some guests feel the rooms can be slightly compact and occasional issues — like dirty windows at higher floors — have been mentioned.  👩💼 Staff & Service Staff friendliness and helpfulness are among the hotel’s strongest points — many reviewers mention warm, welcoming service and efficient assistance throughout their stay. "