• 1 night
  • 1 Room, 1 Adult

HomeHotelsKota Kinabalu HotelsPromenade Service Apartment
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Promenade Service Apartment

Serviced Apartment
Renovated in 2019
3-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu, Sabah, Malaysia1.2 km from downtownShow on map

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Hotel Reviews

4.2/5Very Good

35 reviews

Most Popular Amenities

Wi-Fi in designated areas

Wake-up call

Luggage storage

Multilingual staff

Fax/copying service

Hotel Location

  • Kota Kinabalu International Airport6.78 km
  • Kinarut Railway Station19.27 km
  • Kota Kinabalu City Center1.16 km

Hotel Description

  • Opened: 1995
  • Renovated: 2019
  • Number of Rooms: 131
Come and explore the heart of Kota Kinabalu on your stay with Promenade Service Apartments and enjoy close proximity to various eateries, entertainment and shopping centres! Promenade Service Apartments are designed to cater for both business and leisure visitors, it has a total of 180 rooms equipped with Wi-Fi. The hotel is minutes away from 24hrs convenience store, clinics, Banks, seafood restaurant and shopping mall. It’s also less than 5-minute walk to the famous Filipino Market and the city entertainment hub The Waterfront Boardwalk where you can enjoy the sunset view in the evening! Conference facilities capable of accommodating up to 230 pax afford space for business events and training courses. All function rooms are equipped with Wi-Fi as well as in the lobby area.

Services & Amenities

  • Wi-Fi in designated areasFree
Transportation Services
  • Car rental
Front Desk Services
  • Luggage storage
  • Front desk safe
  • Valet parking(Additional fee)
  • Taxi booking
  • Attraction ticket service
  • Wake-up call
  • Credit cards accepted
  • Front Desk (Non 24 hours)
Food & Drink
  • Restaurant
  • Elevator
  • ATM
  • Accessible rooms
  • Non-smoking public areas
  • All rooms non-smoking
  • CCTV in public areas
  • Fire alarm
  • Fire extinguisher
Business Services
  • Fax/copying service(Additional fee)
  • Multilingual staff
  • Dry cleaning
  • Security staff
Cleaning Services
  • Room Cleaned: Daily
  • Towels replaced: Per stay
  • Bedsheet changed: Per stay
  • Laundry service (off-site)
Public Area
  • Vending machine
  • Vending machine (drinks)
  • Mini shopping mall
  • Lobby seating area

Need to Know

Front Desk Not Open 24-Hours
24-hour front desk service is not available at this hotel.
Important City Info
As per the Malaysian Sabah Governments Movement Control Order, the hotel will be operating with limited services up from 3rd Oct to 9th Nov 2020, and all guests will be required to remain within their rooms for the duration of their stay. Other services such as restaurants and swimming pools in the hotel, are not allowed to operate except room service.[Oct 3, 2020 - Nov 9, 2020]
The government has banned interstate travel to and from Sabah start from 12th Oct to 9th Nov 2020. Special exemptions will be given for select cases, involving emergencies and needful services, for which clearance must first be obtained from the Ministry of Health (MOH) and have to undergo Covid-19 screening upon arrival at their destination.[Oct 12, 2020 - Nov 9, 2020]

Hotel Policy

Check-in and Check-out
  • Check-in from 14:00
  • Check-out before 12:00
Children and Extra Beds
Children are welcome at this hotel.
  • Extra bed:
  • Max. 1 extra bed and 1 crib per room.

    • Children 2 years old and under
    • Children 17 years old and under
      FeeMYR55.00 (approx. US$13.24) per person per night
  • Notes
  • Children aged under 18 years old must be accompanied by a legal guardian.

      • No Breakfast
      • Reservation not needed: public parking is available at location nearby (fees may apply).
      No pets allowed.
      Age Requirements
      Checked in guests must be aged 18 years old or above.
      Paying at the Hotel

      The following payment methods are accepted by the hotel:

      Promenade Service Apartment Frequently Asked Questions
      How much does it cost to stay at Promenade Service Apartment?
      Prices at Promenade Service Apartment are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
      What is the closest airport to Promenade Service Apartment?
      The closest airport is Kota Kinabalu International Airport. It is 6.78 km from the hotel and approximately a 14minutes journey by taxi.
      What are the check-in and check-out times at Promenade Service Apartment?
      The check-in time is from 14:00 and the check-out time is before 12:00.
      Does Promenade Service Apartment provide airport transfer services?
      No, the Promenade Service Apartment doesn't provide airport transfer services.
      What amenities and services does Promenade Service Apartment have?
      Promenade Service Apartment has the following amenities and services: Wi-Fi in designated areas, Wake-up call, Luggage storage.
      Does Promenade Service Apartment have a swimming pool?
      No, Promenade Service Apartment doesn't have a pool.
      Does Promenade Service Apartment have fitness amenities?
      No, Promenade Service Apartment doesn't have fitness amenities.
      Does Promenade Service Apartment provide free Wi-Fi?
      Yes, the hotel provides free Wi-Fi.
      Does Promenade Service Apartment have non-smoking rooms?
      Please view the hotel listing for details.
      Does Promenade Service Apartment provide breakfast?
      No, Promenade Service Apartment doesn't provide breakfast.
      Does Promenade Service Apartment have a restaurant?
      Yes, guests can eat at: Restaurant.
      Is parking available at Promenade Service Apartment?
      Yes, parking is available at Promenade Service Apartment.
      Does Promenade Service Apartment have children's amenities?
      No, Promenade Service Apartment doesn't have children's amenities.
      Where is Promenade Service Apartment?
      The hotel address is 3-G-17, Lorong Api-Api 2, Api-Api Centre. The hotel is 1.3 km from the city center.
      Is Promenade Service Apartment close to transport stations?
      The closest station is Kinarut Railway Station. It is 19.27 km from the hotel. View On Map
      Is Promenade Service Apartment nearby popular attractions?
      Promenade Service Apartment is near the following attractions: Surau Promenade Hotel(Approximately 61 m), Times World Travel & Tours Sdn Bhd(Approximately 128 m), Anjung Senja(Approximately 191 m).
      Does Promenade Service Apartment have hot springs?
      No, Promenade Service Apartment doesn't have hot springs.
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