Days Inn by Wyndham Stevenage North

I felt very vulnerable, anyone could walk into the hotel and corridors of rooms. There was no security system to lock the corridors eg you need to use your room card to access them.

Convenient location, friendly staff & clean room & facilities, generally good value for the price However room for improvements. The one thing I found odd & bit annoying is the hand basin being seperate from the toilet and is not enclosed. So if sharing a room with a partner or friend, you're guaranteed to be woken up if they get up in night to use toilet. Also the mattress in my room wasn't in the best of condition, I kept feeling like was going to roll out of bed where it has lost its support along sides of the mattress.

My wife apparently set off the fire alarm from taking a shower… yes really Steam set it off The person on duty had the audacity to ask if we were vaping in the room The bathroom is for a retirement community with a disabled “bath” and toilet We had twin rooms and our daughters room smelled bad and their curtains were falling down The hotel and rooms are beyond basic There is a wall heater that works at times and zero heat in the bathroom so using the loo and taking a shower and getting out is really cold in December and the shower soaks the floor Service was ok They don’t know what a flannel or washcloth is - literally as I had to describe it when we asked ” We will not stay here again as we don’t have what I consider big demands and zero “snobbery “ as we’ve stayed in basic Holiday Inns and so on while in the UK and US and they were like the Ritz In comparison The petrol station and services are right next door so getting coffee and a basic meal - McDonald’s, chain fish n chips, KFC and the like is easy and convenient and the A1 is right there and Baldock for Tesco, pizza and Indian food (Chilli Lounge” are five minutes away Overall it was ok at best staying there as long as you don’t expect much

Generally clean hotel but old and dated. Bed was uncomfortable with lumps and carpets fraying a lot. Sinks located in bedroom which is off.

When we walked in the room it was freezing and the window was broken so we have been freezing all night then there was only one towel to take a shower

The person on reception when I arrived was surly, unhelpful and more interested in doing something else. That was the only contact I had with staff.

I have stayed here numerous times and although the prices have crept up over the last couple of years it still is good value. Cosy comfortable rooms are clean and warm. Excellent for commuters.

The hotel is not so new, it is quite old and would need some sort of refurbishment. It lacks an on-site restaurant or even conference facilities. The heating in my room was not working, I complained twice to reception and was ignored. She asked me to leave the heating on and eventually it will start working. I stayed in the room for 72 hours and there was no heating. Day reception would need some training, she asked for me to control my kids because there were making noise at night. She told me and I said I would have try to get them to keep down. She blurted in my face “don’t try just do it”. I felt very uncomfortable and said very few words to her after that incident. It is fair to say, I will not be going back ever again.