The Naga Villas

Our first impressions of this villa was that it was really nice and looked just like the photos. We did find the bedrooms very dark and the main bathroom extremely hot, so getting ready to go out in the evening proved quite difficult. Our main problem with our stay at this villa was the lack of privacy. Every morning at 9 o'clock the bell on the gate would ring. We were always on edge to get up and ready before they arrived and it was impossible to just chill at the villa and have our breakfast in peace without the butler and his housekeeper cleaning up around us. So we asked him to come later and felt that we needed to go out for breakfast to get out of the way, which we did every day after that, but even then the butler and others were hanging around outside the gate when we came out, sitting in a little like shed outside the gate. We found it very intrusive and not private at all with them hanging around most of the morning. Even on the day we left, we had booked the villa until 6 but had a taxi coming at 4. The butler rang the bell at 3 but had been sitting outside for at least 2 hours before that ,for what we thought was to check out but he started cleaning the villa while we were trying to get ready to go the airport. We were 2 couples who chose this villa for independence to chill and relax in our own company. Although a nice villa, we would not book again or recommend to anyone because of the constant intrusion of privacy.

Our stay at Tirta Naga Villa was disappointing due to several maintenance and cleanliness issues. While the property has a beautiful layout and is conveniently located near Seminyak’s main street and restaurants, the experience was marred by multiple problems. We found cockroach droppings on the bed, indicating an infestation. Woke up to a cockroach in the bed, and dead bugs were found under the bed, thus inadequate cleaning. The villa had a mosquito problem, and we couldn’t use the bathrooms without getting bitten. Air conditioning was old and emitted a damp smell, and there was little lighting in the second room. The toilets were dirty, especially the second room’s toilet, which had peeling concrete. The pool caused a reaction in my eyes, likely due to inadequate filtration and cleaning, as it resulted in red, painful, blurry eyes. The kitchen was poorly equipped: the microwave didn’t work, the toaster was filthy, and the stove ignition malfunctioned. Further, poor lighting in the kitchen and inadequate cooking utensils. The caretaker, Augus, was hardly available. After greeting us on the first day, he claimed to attend a wedding on the second day and then said he was unwell on the fourth day, meaning the rooms were only cleaned once during our five-day stay. When he did clean, he entered the villa without warning, which was a sudden invasion of privacy. Despite the villa's potential, the lack of maintenance and cleanliness made our stay unpleasant to say the least.